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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 321 Showing 6,401-6,420 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was fantastic, my mount is great. BB has done a great job training these guys, when they come out the give me advice and we look at all angles for the TV and we make the best decision possible. They protect everything including my carpet and clean up very well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    On time and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One agent came on time. He made sure to show us where and how he would mount our TV. He was courteous and communicative. He cleaned up after himself and left. Happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed on time and quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers showed up on time with everything they needed. They were mindful of social distancing and very skilled at what they do. The new mounting bracket for the TV was installed quickly and correctly. Well worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my TV perfectly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We weren’t exactly sure where we should mount the TV on the wall, so Geek Squad took the time to help us measure and try different spots, until we found the one that worked. They were very knowledgeable and their expertise helped make the installation run smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 85 inch tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are very efficient, clean, polite and respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom was on time, knowledge, listened to my desires, used booties and carpet pad, very pleasant, finished work in a reasonable time, cleaned up and made sure that I was satisfied with his work. If all the Geek Squad techs are like Tom, the cost is well worth it. Would recommend him.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    My Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable very helpful. The dollars were very prompt.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As always, Geek Squad performs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two TVs mounted simultaneously, and the Geek Squad agents worked fast and made it look easy. In what would have taken my husband a good 4-5 hours, the two agents were in and out in less than 1. Highly recommend Geek Squad for all of your home theater needs!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Done quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and quickly installed TV. Tech ided some problems with my cable wire and i was abled to get carrier to come out and replace. Only suggestion is for tech to spend a few extra mins reviewing the working for people like me who are not computer savy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    helpful and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad number 7 was very helpful she took the time to explain making sure we understood the operations of the tv and made sure all was set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech made it very simple for me and the whole setup experience was quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Television and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television. Great audio and picture quality and the professional installation was as expected

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best installers hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There wasn't anything geek about these guys, my install went smooth, everything being done was explained. They arrived on time, knew there stuff, no blunder, had all my equipment, it just great, I would use this service again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effortless mounting of the TV by Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted the wall mount effortlessly and accurately without any damage to the wall. The work was excellent by the technician who answered and clarified all the questions that we had, over all EXCELLENT work and support ...

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to my house to mount the hardware and 75 inch TV in my Family Room were very courteous and professional. They helped move the furniture back, hooked everything up and were very fast. Very happy with this service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attention to detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad who helped us from Selleck to installer where pretty good. They checked three order for the open box item and called to confirm the order was right.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful friendly and professional. They made the process easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and with a smile! He quickly mounted the wall mount and TV for an elderly disabled gentlemen. The patience and professionalism- knowledge of the TV features and settings and remote uses- which were incredibly important as the customer needed simplified use and set up! The agent kindly explained, listened and chatted with the customer not because he had to- because he was a true professional. Highly recommend! The level of service exceeded expectations for the customer and his family who purchased the tv and install remotely as a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installing 98" TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great! They were quick and cleaned up everything. I would recommend BB's installers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from the Geek squad did a fantastic job. They were profecional and handled the job in a very professional way..

    I would recommend this to a friend