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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, they arrived on time and mounted my tv with precision. They know what they doing. Connected everything and made sure that everything was operational. They left with my place where they work clean.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two reps that came to install the TV mount and install the TV onto it we’re very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installation went great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Tzv and connected all my devices plus went over warranty process with me

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    One time. Job done well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went fine it was probably a job someone else could do but I could not do. I wanted it done right. I did not like the fact that the scheduling was very far out but that was out of my control. The service person showed up on time did the job cleaned up no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wonderful job with quality installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we have hung TVs on our own before, this particular TV was large enough that we didn’t want to take a chance of incorrectly doing it, so we turned to the experts. They did a fantastic job of getting it hung just a great place and just the right way!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mountinga Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs were great in analyzing and preping the work site for installation of the mounting bracket. They had to remove a former bracket and install the new bracket, then mount and secure the Samsung unit. Cabling the unit was included. I have had no difficulties since the installation. Recommend Best Buy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Mounting: 5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to figure out how to mounted my TV. It was a bit tricky but they were able place the TV perfectly in the upper middle of the wall and connected it to all my devices. Will definitely be using them again when I get a couple more TVs for the house!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my tv and took the time to answer my questions about the mounting. They did an excellent job and I was comfortable about them in my home

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV bracket installed quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician removed an old hanging bracket and installed a new one and replaced the TV. He was very professional and knowledgeable. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad install team did a fantastic job professionally mounting and leveling the TV. They were very careful and had all the right tools with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service was fantastic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was fantastic. I wanted flat screen tp be wall mounted. The team from geek squad to a great job. I would use them again for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men showed on time and were very professional . They set my 85 Hisense tv in no time and were able to set the tv up and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Quick and easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy installation. The people who came were friendly. The only complaint I have is they removed the plastic on the TV without asking. There was still renovation work going on in the house and I didn't want the dust to pile up on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    42 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was easy to set up. I did not do any adjustments to the picture. it is the perfect size for my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Aaron and Eli were very friendly and helpful. They connected everything for me, but somehow forgot to set up the sound bar. It was okay though. i contacted Aaron and he walked me through it. Great guys, great service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 televisions from Best Buy (all Samsungs; varying sizes) and paid for their installations. The installations were done effectively and quickly. I had all 3 t.v.s installed on walls. The technician was professional and friendly. Great job and great t.v.s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and great people to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and helped set-up our TV. They gave a time when they would come and they came during that time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Guys Deliver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys delivered and mounted my Amazon Fire Smart TV along with the swivel wall mount. Connected to my wi-wi and opened the apps for me. Went from 35 channels to hundreds.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so nice and so quick. They stayed around until the TV could be tested at all angles, making adjustments as they saw as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and did a great job! Extremely courteous.

    I would recommend this to a friend