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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a wonderful job mounting our TV. Im glad I listened to the suggestion by the salesperson.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job hanging my TV mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did a great job hanging both of my TV mounts

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys went above and beyond in getting the TV mounted to the wall. We appreciated the effort they went through.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional. He cleaned up his mess. He explained everything that he was doing step by step

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Use installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is crisp and clear Easy to use Heavy to install Really recommend to pay for installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent! The guys opened the TV box when they delivered it and tested it. It was broken, as these things go sometimes, so they immediately set up for a replacement and second appointment. The next time they came (same guys), they mounted the TV quickly and with care. They were super friendly, super helpful, and I wouldn't hesitate a second to have them back for whatever other thing I'd need help with.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek installed my TV super quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really professional and came in exactly at the time schedule !

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my Tv very Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow the 3 agents mounting my tv did so good it’s amazing they all deserve a raise!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad, Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was absolutely terrific, and setting up my television. They did such a beautiful job. I highly recommend them for everybody.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who hung my tv mount was very knowledgeable and professional. He was well prepared and took measures to ensure that my 65 in. curved tv was projected throughout the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Geek Squad multiple times now and will continue to use them! They always get the job done correctly and efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation for two of my tvs and security system has been top notch with my total tech membership. One tv we couldnt use the mount that came with it due to the set up of my wall ,but they were kind enough to hang it on the existing swivel mount that i had in place. Also , i had an issue with my nest doorbell and they were prompt to schedule me and follow up with phone calls. Fortunately, i didnt need them to come out to service the doorbell as I fixed it ahead of time. Definitely recommend geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in by appointment time or less, actually, was in & out in half hour changing out old tv from existing wall mount, and tied off all the cables & boxes out of sight- bought them lunch - lol, great job guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable Best Buy agent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not home when the agent connected the new tv, but my husband was. Unfortunately, my husband did not know all the necessary information for connection, so the agent came back a second time to get the needed information for setup. The agent was excellent and very knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and organized. Keep the work space clean. Mounted and set the new tv and sound system perfectly over my fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates removed my old plasma TV, re-sttached the mount to the new TV and placed it back on the wall. They also reprogrammed all the remotes to work together with the new receiver. The old TV was taken away. Exceeded expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was awesome. Not only where they on time the were professional and respectful. The consulted me on all aspect of mounting process. And after the mounting was complete, the walked me through the setup and apps that came with my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad staff installed our new 50 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff installed our wall mount and our 55 inch LG tv. They also ensured it was set up to receive a great picture. Our old tv was recycled too. The tech did a great job and we were very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted television and soundbar fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the two Squad men! Got us up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived during the appointment time window which was given. They gave me several options for mounting my TV in the corner and connected all of my devices.

    I would recommend this to a friend