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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job mounting my television. They were courteous and took all the time needed to install everything properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never fails us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchsed our TVs in Watertown, MA but had them delivered to our APt in Florida and was installed with the Geek squad. The Tech was knowledgeable and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time professional great work jus sit back nd let these guys do their thang very happy with my purchase it makes it easier when geek squad sets you up these tv are getting heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sometimes you don't want to DIY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set up went great. They were in and out mounting The 75" Samsung Frame TV within an hour which by myself would have taken me probably 5 hours and probably a broken TV or wall. I normally try to do/install things on my own but I knew I would have needed the proper drywall screws to accommodate such a large, heavy TV and I likely didn't have the right hardware to do so. Also I didn't want to risk trying to purchase the TV in store and try to fit it into my SUV. Since I was already getting delivery it just seemed practical to have them install too. So it was totally worth the cost. They were professional and were also mindful of my floors, walls, and furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Greek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed old tv and replaced with new one and completely set up all the technology associated with it. They were knowledgeable and most pleasant as they performed the task of installation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Second Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Second Geek Squad remounted the TV correctly and did an excellent job of getting the sound bar placed, adjusted, connected to the TV. They were courteous, friendly and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad was great as usual.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the geek squad mounted my TV quickly they stayed around to make sure I understood how to operate all the features on the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a new wall mount available may need extra screws or larger mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad members did an excellent job evaluating which wall worked best for mounting the TV and utilizing the kit to hide the wires.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael & companion were excellent professionals, they were quick and got my new tv installed and working.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was for an 85-inch TV, so there were 4 tech's who came out for the installation. They were all very professional and did the work quickly. I won't hesitate to use Geek Squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome and very meticulous on making sure the tv fit perfect on the wall. TV couldn’t have looked any better mounted on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation technician was very prompt, knowledgeable, personable, polite and quick to answer any questions we had.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad membership and TV mounting is a bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivery and mounting of my new TV was great. Very quick and done correctly. I have a Geek Squad membership so it cost just $25. I'm getting older and no longer have a strong kid around to help. So why risk damage swapping out TVs when it cost just $25.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad very efficient...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that the agents installed my 65 inch tv instead of me doing it. John had it up in no time, cleaned up and showed us how everything worked before he left. He took his time and answered all our questions and made sure we understood before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed the TV wall mount for out TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job installing our TV mount on the wall. It didn't take long at all and it was all complete. Would recommend them for others to use them!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Connection of TV and Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One person from Geek Squad came out and installed the TV Mount and TV. She is a great job. She was very thorough and pleasant and answered all our questions and installed anything that needed installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the picture and the GEEK SQUAD was awesome and professionally answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Into 21st century

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st smart tv and I an enjoying it. Installed quickly and then took me through the needed info especially the remote!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Service - and Free with Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great, on time, communicated before and after, were professional and respected my time and requirements.

    I would recommend this to a friend