Customer Ratings & Reviews

The geek squad was absolutely terrific, and setting up my television. They did such a beautiful job. I highly recommend them for everybody.

Andrew and Ziggy were great. No way i was hanging an 85 inch TV myself. They set it up, cleaned up the mess, and made sure i knew how to use the thing.

Delivered the new TV --- set it up ---- taught the wife how to use it ---- instructed and showed her all the options on the unit ---- helped her play with it till she felt comfortable operating it --- pack up --- cleaned up --- and said thank you for the business --- could not have sent a better person

Install team was very professional and knowledgeable. Install was quick and they answered any questions that we had. I will definitely use them again for other TV installs.

Had the Geek Squad replace and install a new large screen TV. Showed up on time and quickly did the work. Programmed the remote and hauled out the old TV and boxes. Quick and easy !

I haven't used the features Roku offers but I love the tv. Very clear picture and I look forward to using the features of the Roku part of it when I have some time.

The installation process was excellent but the charges were disappointing due to the fact we belong to the Premium Support option and got no benefit from the program on the purchase. They also charged $50 to reinstall a soundbar we purchased from the along with the previous TV they replaced. The program doesn't seen to be worth the money they charge.

very good service on time and professional. the only drawback i ordered the wrong wall piece but they had the right one on board in there vehicle

Very professional did the job very very well they knew their job did it with excellence

Agents mounted TV quickly and explained all of its features clearly. In addition, the reviewed the importance of making sure I didn't accidentally purchase one of the streaming services that i didn't want.

The agent arrived on time and with a smile! He quickly mounted the wall mount and TV for an elderly disabled gentlemen. The patience and professionalism- knowledge of the TV features and settings and remote uses- which were incredibly important as the customer needed simplified use and set up! The agent kindly explained, listened and chatted with the customer not because he had to- because he was a true professional. Highly recommend! The level of service exceeded expectations for the customer and his family who purchased the tv and install remotely as a gift.

The installation technician was very prompt, knowledgeable, personable, polite and quick to answer any questions we had.

Segundo Castillo and his partner were exceptional, prompt, fun, funny, and very professional. They come highly recommended. They even walked me through quick tips on how to use my new device and answered all the questions I had.

The agent mounted my tv and connected to my devices

The two installers were very knowledgable and professional. They took the time to explain the process and instruct me on how to use all my new equipment. They were very courteous and answered all my questions.

They did a great job mounting our tv ,perfectly level

Fast and friendly installers. Took care of everything

I highly advise the purchase of the geek squad protection offered with the purchase from Best Buy! They are very engaged with the client's concerns and do all they can to achieve 110% customer satisfaction. I chose them to mount my new tv above my fireplace and we are very pleased with the clean look

The guys were excellent, very nice as well. My wife is unhappy though with the height, she wasn’t included in the decision making before install, so now she wants it lowered a little more. But otherwise they were quick and efficient.

they were great, they connected all m made sure it worked and followed up with a call