Customer Ratings & Reviews

I was extremely pleased with the service. Very professional and courteous techs and were very helpful. Joshua with Geek squad and Ivan with Mas Tek did very detailed work and they should be rewarded for their good representation of Best Buy Geek squad services.

The installer was prompt, polite and asked all necessary questions before installation. He clearly knew what he was doing and explained my choices for mounting location based upon the wall studs.

The two installers were on time and very professional! They worked quickly and got the TV and other equipment set-up very quickly. I really appreciated it when they agreed to go pick up different wall mounts when they noted the current mounts would not hold the new TVs!

The tech was timely and did a good job of installing the mounting and the TV.

The agents mounted my TV and connected it to my sound system.

VERY KNOWLEDGEABLE AND PROFESSIONAL THEY ARE WELCOME TO SERVE ME WHEN NEEDED.

Great service - 1) called day before to confirm 2) called day of to confirm 3) showed up on time (so far Comcast could learn a thing or two from these guys!) 4) first tech came in while waiting for the second to come with the TV. I showed him the room, the old TV, explained how it was currently wired through the wall. When we powered it up, guess what, we had sound but no picture!!! My old TV decided to die the same day my new TV was to arrive!!! Karma baby!! 5) Second tech came with the TV, and the two of them worked together to take the old one down, wire the new one the way I wanted. Second tech then left, taking the old TV with him (for which I was very grateful -- what am I going to do with a 200 pound plasma TV that isn't working!?!) 6) Once it was powered up, he ran through the set up (asking me to put passwords in where needed, etc.). Then he asked me if I had any questions -- which I did -- and he answered all those, cleaned up and left. A+ to Geek Squad!

The Geek Squad guys were great. The two of them worked so well together and were so efficient. They paid attention to details that others might have ignored. I'm pretty stubborn about asking for assistance, but it paid off big time having this installation completed correctly.

The agents did an outstanding job setting up my system and mounting the new TV. They were very efficient and left their work area cleaner than it was when they arrived. They were very professional and respectful.

Agents unboxed and hooked everything back up… they took the time to program our remote and show us how everything worked… all five stars!!!

The agent mounted our television and connected it very efficiently. I was particularly impressed with the agents' ability to explain how to use the new television, how to check for WiFi quality and how to get a better signal.

It is a large TV, so we had them mount it. They did a very nice job and were very helpful. We would recommend them for installation of large TV's

Great Updated Installation is in the works. Appreciate it!

This service is totally worth the money. If you've never mounted a TV on the wall by yourself before, don't even hesitate. Just add to your order when getting a new TV. I've mounted several TV's myself, and it's a pain. Especially with larger TV's. I bought this service when I bought a 75" TV, and when the box for that TV arrived at my house, I was SO glad I bought the installation as well. I never realized how big a 75" TV was until I had one sitting in the floor in my livingroom. Big, expensive, and awkward to handle. Just pay the professionals.

The tech helped us mount/install our tv and provided several helpful tips/suggestions. We had wonderful results and wouldn't hesitate to have him out again!

I'm so pleased with my "on the wall" TV installation. I didn't put it up myself, but had the Geek Squad do it, since I'm very short. The TV mounting is strong and completely hidden behind the TV. I'm very happy with it!

The agent assigned to mount my tv and wall mount was professional, courteous, friendly and on time. Took every precaution to protect my belongings and my wall.

I purchased this mount to replace another type of mount. It is far superior and much easier to adjust if needed. The Geek squad guys were great installing the new one.

Matt and Landan installed our large tv and apparently the part of the tv mount that holds it in place for you while mounting the tv was broken and they had to work extra hard but did a great job with smiles on their faces! Great job guys!

The Squad came to my home and were so focused performed their tasks effortless and efficiently. Also offered some tips. Great on hands service.