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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeable and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the Geek Squad associates who installed my new television. They were very focused on the task and explained the features of my new TV very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes life easier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came out and mounted the tvs. They made sure the tvs were leveled to our request and continued to readjust based on lighting, fireplace wall and all other factors. The mounts looked sturdy and solid. They also took the time to show us how to adjust the mounts if we ever want to move them.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent mounted my TV with no issues. It was done professional and timely. He also cleaned up after all the work was done and before he left. Highly recommend using their service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always installed my own tv's but it is nice not having to do it your self. The Guys did a great job and was very neat.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The BEST.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad members were extremely polite, professional and eager to please. Mounted TV on the wall and made sure it level and that the TV was operating correctly. Our installers were fantastic. The showed us how to operate our TV and cleaned up before they left. I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv connect and set up/mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was done so perfect and fast that if I had not seen it myself.the tv was mounted on the wall.programed and everything was explained.it was all done in less that45 minutes.the guys even set my Netflix so I didn't need the router on it.i will be able to unplug the cable box and blue ray without hesitation.it's very easy to plug back in.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional, removed the previous tv and installed the new tv and connected to all components. Very happy with the new tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ron

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both men sent with TV and Sound bar setup new the device and setup procedures and provided us with all the information we needed to operate the system. Great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added Geek Squad delivery and setup for my recent TV purchase. Techs arrived as scheduled and were knowledgeable, efficient and professional. Well worth the additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad team is very proficient and punctual.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team is very proficient, and punctual. they installed the wall mount with perfection by taking user inputs and also giving their suggestions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best in the business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in the business i couldn't be happier thabk you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly and durably!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a fantastic job of installing and connecting everything in a quick, efficient manner! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75” TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    75 inch TV mount in Family room. It was quick, well done and looks great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job of mounting the new t.v. and setting it up for me and getting rid of all of the trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best decision we made when buying multiple components. Geek squad called to let us know when they would arrive and they were right on time. They spent hours setting up the equipment we purchased and even recommended and set up the Sonos system to act as surround sound. Awesome service at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man crew was great. Fast, detail oriented, and tidy. Couldn’t have asked for better installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time. They were efficient, courteous and knowledgeable. The wall mount was centered and the TV set up within the hour. There was nothing to clean up after they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives mounted my TV and did necessary connections. On time service and quick. Great quality if service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service from the Geek Squad agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and adjusted to our satisfaction; they also connected our soundbar and DVD/CD player to the TV remote and connected us to our streaming services. Dustin and Justin provided great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Total Tech Support Totally Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ron and Tammy from Geek Squad were fantastic. They were courteous, professional and very knowledgeable. They provided all the information we needed and quickly followed up when we had more questions. We couldn’t be more pleased with this Total Tech Support service.

    I would recommend this to a friend