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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 38,693 reviews
  • Rated 5 out of 5 stars

    Greek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job, the only thing they did not due was hook up the HDMI cord that I ordered, because they said that they were not given the cord from the store. Call the store to report the problem and got a refund for missing HDMI cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Awesome Professional Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad support technicians are awesome! These guys are so good at what they do. We are so appreciative of their professional help.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Into 21st century

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st smart tv and I an enjoying it. Installed quickly and then took me through the needed info especially the remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives mounted my TV and did necessary connections. On time service and quick. Great quality if service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Total Tech membership and Geek Squad are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new 2 TV's I bought and Total Tech is great and already used that twice as they came to install the Sonos speaker. Geek Squad was very helpful and knowledgeable in setting everything up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Can't recommend enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot of things myself. This isn't one of them. If I'm buying a large TV and mounting it on a wall, I prefer to hire professionals to do the job. They were polite and quick in setting it up. They stayed a bit to show my father the features of the TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Television Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs that put my television up did an excellent job. It’s secure & done clean. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job of mounting the new t.v. and setting it up for me and getting rid of all of the trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience, worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had another great install from the guys at Best Buy. My 83 inch oled was installed and well as the cables. They didn’t hesitate, everything came out clean and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did great job mounting TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job mounting my TV, answered all my questions and had the TV which I purchased some time before at Best Buy up and running to my liking. Was very happy with the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek squad installed our wall mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrived on time with everything they needed to mount and connect our 75” TV. They completed the job with no mess. They were very efficient. We were pleased with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent TV Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV using the existing bracket so the one I bought is going back. The TV was installed in no time and connected to all our devices. In all, it didn't take more than an hour to fully install and connect. Was very happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went great except when they 1st got there. They tried to use a dolly to push the eighty three inch t v over rough stamp driveway Took some firm language to get them to carry it to the front door short distance

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth the piece of mind for expensive TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient, and complete service; they oriented me to all the features; I am tech savvy and relatively strong... I could probably have done it myself, but for a TV that costs > $1000, this was a smart investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was done quickly with no mess left behind. The TV looks great, and the mount exceeds what we originally expecte, it even turns smoothly with the 80” TV to almost 90 degrees.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an 86 inch TV to mount. It would have been very difficult for my wife and I to do it alone, not to mention the amount of time. The Geek squad handled it quickly and efficiently, AND hauled away all the Styrofoam and cardboard!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is professional & knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent provided us with a professional, timely, expert TV mount installation and even vacuumed up the work area afterwards leaving no debris behind. The Geek Squad has consistently provided us with outstanding service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the Win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were amazing. They mounted my new TV and also removed one from another room without damaging my walls. They even brought shoe covers so not to track dirt/mud into my house. Amazing service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NANNY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say? The picture is amazing, sound is thunderous, and the colors are sharp and vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were knowledgeable and mounted our TV quickly. Both agents were very friendly. We felt comfortable having them in our home.

    I would recommend this to a friend