Customer Ratings & Reviews

The Geek Squad was very professional, neat and respectful. They wanted to make sure before they left we were very satisfied and understood our new product functions. Would highly recommend to all my friends.

Very prompt for appt. Extremely professional, polite, and informative! Cleaned up everything before leaving. Technician new product well and answered questions. Made sure I knew how to operate before they left.

The service was great! It was done professionally with almost no intrusion. Brandon was very patient with all my questions and made sure that I understood the system before leaving. I appreciate the work he and his partner did.

Geek Squad support technicians are awesome! These guys are so good at what they do. We are so appreciative of their professional help.

The agent mounted my TV as easy as 1.2.3.. He also programmed and setup the television. Overall job well done. Once you have discovered a good tech; I would like to request that tech all the time. I don’t like having a different Geek Squad Agent for each assignment.

The Geek squad installed my new 55" TV efficiently and explained the process in terms that I could understand. Unfortunately, he informed me that the One connect wiring that comes with this TV is not rated for in-wall placement, so he could not wire it with invisible wiring to my receiver. That was disappointing but not his fault, and he looked up the cable that is rated for in-wall installation and offered to install it later. However, Samsung and other vendors do not have it in stock. The technician cleaned up everything after the installation and removed the box but failed to leave the owner's manual with me before departing.

Geek Squad was on time and did a great job on installing the hanging TV and sound bar.

The agents were very helpful and knowledgeable. They made sure I was happy with their work. They cleaned up before they left and made sure everything worked properly.

The guys installed everything and were very professional and made sure we were happy with their work. Answered all questions to our satisfaction.

The agents mounted the TV with expertise and timely manner.

Professional, quick and efficient. TV mounted in less than 45 minutes. What more can I ask for. Great service

Geek Squad does an amazing job. They asked me questions on placement before they installed, even mounted the tv for me. After they got the thumbs up from me, they cleaned up EVERYTHING. Excellent job!!

Love this item -- only wish I had done this earlier. Friends love it as well & are considering mounting their TV on the wall as well. Salesman & Techs were very knowledgeable & and helpful in answering all my questions. Highly recommend Best Buy & Geek Squad when considering this product.

The gentlemen arrived as scheduled. When it was realized that the mounting devise was not what was intended, they retrieved the appropriate one and got it installed right away. Very professional and courteous.

The agents delivered and set up my new tv and audio. They were professional, courteous, and extremely qualified. They were efficient and cleaned up to the point you could not even tell they were in the house. Outstanding service.

The 2 Geek Squad agents arrived on time installed my TV including a wall mount quickly and accurately. They were both friendly and courteous and took the time to explain everything.

The agents mounted the wall mount into brick and installed my TV and all connections. 100% satisfied.

They were on time, did a great job and completed very quickly. Excellent experience! Definitely worth it to get the Geek Squad to install your entertainment system / TV set up.

The Agents have now installed two TV's and have done an excellent job. I think is what Best Buy support and installation does best. They were on time, clean and did the work efficiency. Very happy with the installation support.

i had 2 of the nicest technicians come in to mount and set up my samsung Q8F television. they also programmed a universal remote for my new dvd player and receiver. they spent a lot of time teaching me about all the features of my new system. it was very helpful.