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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 38,693 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad men delivered and installed 85 in TV, hooked it up and programmed it. They were a very professional team. Totally satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys were great. Chad and colt went above and beyond Made sure everything would work and we were happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents provided great service. Job required drilling through very hard tiles. They had the proper tools and did good work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who hung my tv mount was very knowledgeable and professional. He was well prepared and took measures to ensure that my 65 in. curved tv was projected throughout the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Patience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my TV installed and as he was installing we had a neighborhood power outage! My tech was so nice and waited till the power came back on and finished installing my TV. He did a great job would highly recommend hiring the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount my tv connect my tv and added my antenna very efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad is awesome at tv mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv great experience and fast, very experienced and knowledgeable of customer questions and the service that was provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of mounting the TV. They are careful, measured twice and made sure it was centered and level. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, professional, great service! I have used Best Buy’s installation service in the past and have not been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Geek Squad come out multiple times for mounting TVs and they have always been polite fast and great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael & companion were excellent professionals, they were quick and got my new tv installed and working.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad gets it done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure about mounting my TV to a natural stone fireplace, but it went up without a hitch. I'm so glad I had Geek Squad handle this for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents mounted my tv with great care and efficiency. They were also very courteous, taking time to explain what/how they had completed mounting my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect wall mounted 86 inches TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They take the time to assist and make the TV install a breeze. I bought 86 inch TV and my original location is making the TV too low. The geek Squad take time to adjust the TV so it is in perfect location. Thank you so much!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv bracket and tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and knowledgeable. They made sure I was happy with their work. They cleaned up before they left and made sure everything worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional! I had already had the TV installed by someone else but decided to add a sound bar. I had Geek Squad install the sound bar only to discover the tv had not been mounted properly. I am very pleased with the results after Geek Squad fixed it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad replaces an older mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mount to replace another type of mount. It is far superior and much easier to adjust if needed. The Geek squad guys were great installing the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad wall-mounted and installed my Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and fast installation! I'll use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. I really appreciated the help getting our TV installed properly on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv recently.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with my geek squad TV install. They came during the scheduled time slot, were neat and professional, and went above and beyond in making sure The TV placement on the wall was right, the TV was secure, and the set up was complete. Great job!

    I would recommend this to a friend