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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    You left me only half way set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted to my wall well, and I am able to use it. However, I bought a sound bar and speaker as well, along with something to hide the wires. None of these things were set up by the tech. They are still in the box, the wires are exposed. I went to Best Buy to have these things taken care of and was told it would cost me over $300. I decided to take care of it myself. I was hoping my handyman would do it, but he has been sick for the last week, and I don't know when he will be well to do this last little bit - drill 2 holes - so the sound bar can be mounted. I feel very frustrated with the whole situation. I don't know what to do.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted our new TV in our bedroom. They were very professional, very neat and very informative. When the job was finished and all our questions answered they made sure the room was left as clean or cleaner than when they arrived.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was excellent. There was a mix up on delivery but he made sure all items were available and kept me updated till he arrived. Did a great job of installing TV, sound bar and wall bracket

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a small glitch in delivery , the team fully recovered along with management and still completed the job on the same day as scheduled. Very professional and knowledgeable group!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time for set up and were quick and efficient It’s been 2yrs and no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love the GEEKS!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is where to go for all Your tech needs. They came to my house and installed EVERYTHING from door bells,to TVs, to wall mounts , to speakers for a theater room. Use them as often as you can.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad install thi sTV mount. They did an excellent job. Very neat and professional. This is the third TV I have had done by Geek Squad and each time they did a great job and no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted our new TV’s (2) on the walls with no issues and connected our remotes. They answered any questions we had. They also followed COVID 19 CDC guidelines by masking up & putting booties on their shoes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4K TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pucture quality, apps, and manybother features. The external inputs box is an amazing feature that I wish I had discovered before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic service and safety for tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with their service and safety protocols. Done in about 30 minutes. Glad I got their service as my apartment had both wood and metal studs so they were drillin pretty hard. Super clean, super nice, super service, and super safe!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and made sure the install was best for my home. They communicated with me regarding the installation and ensured I was able to use all items prior to leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that cam to install my 75 inch tv were very knowledgeable, punctual, and super efficient. They had my tv installed and programmed lickity split! Super professional! Will use Geek Squad going forward for any installs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Geeks" were great. They started to work as soon as they arrived and got both TVs up and working within an hour. Personable, knowledgeable and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quickly and durably!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a fantastic job of installing and connecting everything in a quick, efficient manner! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Service - and Free with Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great, on time, communicated before and after, were professional and respected my time and requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents provided great service. Job required drilling through very hard tiles. They had the proper tools and did good work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers that came out to hang our tv did a great job. They noticed right away we needed a different mount because of how our outlet was placed which they sent someone to get. They were here for 2-3 hours, worked great together and centered it perfectly on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I LOVE THE GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with their service. These guys mounted a 82 inch TV above a fireplace and 2 other rooms and worked really fast. I love dealing with the guys from Geek Squad they really are knowledgeable and honest.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Television Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs that put my television up did an excellent job. It’s secure & done clean. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV installers were great. They delivered 2 TV’s and mounted the one above the fireplace with no problem. They also unpacked the 2nd TV and hooked that up as well. The delivery was within 2 days of the purchase and the installation was quick and painless as well.

    I would recommend this to a friend