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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Free tv mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty - total tech all day! It’s really the best knowing your products are all covered and you get free tv mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing but good things to say about them have mounting my 86 inch TV via brick. I have had nothing but great experiences with the Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and did a awesome job mounting my t.v. Great guys and really nice. Would do again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad staff made it flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek staff assisted to mount my tv plus cable concealed. Shoutout to one of the Geek staff Collin he is very professional and so experienced he even updated me on real time of arrival. He made the whole process flawless and knew exactly what to do. Am so happy with the new look and have got a lot of compliments from my company. See pictures before and after

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been trying to get my tv on the wall for years I could never accomplish on my own thanks bestbuy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great mounting job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and did a great job mounting and connecting all my devices to the tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly guys and very knowledgable. They did a great job installing it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 1 out of 5 stars

    Hope they don’t break your TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put a request to mount our TV weeks ahead of time. When the day came to finally mount our 85 inch TV, the company Best Buy worked with refused to mount it since they only had one worker, they said they’d call me back to reschedule and never did. So I called after day three of waiting and Best Buy says they can’t get anyone else out for another 2.5 weeks. The day finally arrived to mount our TV again. The same guy I had talked to about our previous shows up again ALONE! This was the same reason they rescheduled on us last time. We wait over an hour for someone to arrive to help him mount the TV. When they turn it on, a huge crack is revealed in the screen. When I ask them what happened, they shrug their shoulders and say there is nothing they can do. I’ve called Best Buy five separate times since the failed installation and get a different answer each time about my replacement TV. They now say it is out of stock and have no answer about when my new TV will arrive. So am I waiting weeks? Months? No TV.. just waiting for this company to get their act together? Horrible customer service. I do NOT recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job installing my tv. It looks great!! I’m so god I didn’t have to try to figure out how to mount a tv over my fireplace. It wouldn’t have ended well!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted with such professionalism and near perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for sunny spots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved the first one so much we bought a 2nd. Our electrician bought the same model and so did my dad. Great clarity in locations with windows and lots of light.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great mounting service for our Samsung 82 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called in advance of coming and did a great job mounting our 82 inch TV. They explained everything thoroughly and we are very happy with our purchase and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fast an very very profesional work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service mounted tv an sound bar connected everything

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Clean, polite, friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, clean, polite. Very knowledgeable, made sure I was set before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and very efficient. Job well done. I will definitely use them again for this type of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mounting bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV wall bracket right where it needed to be.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV and the mount are older models. The space Where I won’t the tv mounted was along side the window and in the corner of the room. So it turned into a job well done!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that mounted the TV, was on time, very professional and did an awesome job! I would definitely recommend this service! Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did our professional install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision... Best installation by Geek Squad! HUGE thanks to Michael H!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and was respectful and polite

    I would recommend this to a friend