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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 330 Showing 6,581-6,600 of 38,692 reviews
  • Rated 5 out of 5 stars

    My Technician was Awesome!!! Thanks Jarod Heintz!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jarod Heintz was my installer! He was so fast getting my 75” TV mounted and he took the time to walk me thru the set up. He answered all my questions and was extremely knowledgeable about the product as well as explaining all the functions the TV offered. He listened intently to any conveniences I requested from my TV and he educated me on how to access them if I wanted to make any further changes! My TV’s technology was intimidating at first but he made it very easy for me! I would be stumbling around had Jarod not been here to make it such a pleasurable and educational experience! Thanks Jarod!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing service and even better guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 65n inch LG TV mounted buy two of the geek squad guys and they were fantastic. They not only did a wonderful job they were also incredibly knowledgeable and answered any questions I had. Would definitely recommend their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service at purchasing was excellent. The Geek Squad members who came to install my tv were very helpful in all that they did in being sure the tv fully operated. They made sure that we understood all the basic things that we needed to keep it operating while we explored all of the options we have available.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, hard working, excellent service, good tv, good installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it so much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very professional and knowledgeable. They placed my TV and soundbar just where I wanted them and were quick. I'm in love with my TV and soundbar. The guys were pleasant and put everything where I wanted them. Thanks!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents removed old tv and mounted the new. Best service ever. Was part of the reason we purchased dishwasher from them a short time later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TELEVISION AND TELEVISION MOUNT INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE DELIVERY AND ASSEMBLY WAS THE BEST. EVERYTHING WIENT SMOOTHLY. THE GUYS WERE VERY FRIENDLY, INFORMATIVE, AND KNOWLEDGABLE.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They got our 85 inch TV mounted with no issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing our heavy 85 inch TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Prompt and Perfect Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son Patrick said the installers were awesome and did a beautiful job. Geek Squad is always topnotch.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Job, Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs from Geek Squad mounted my TV and connected the cables, then set up my TV flawlessly. They were very professional and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my TVs Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast and awesome. I had 4 TVs mounted in less than 30 minutes including them snaking my wires for one of my TVs through a wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I had 2 things done in 2 different locations. First in Hialeah Florida, wow this was a “Crew”. Awesome. Second was in Bronx, they we’re good as well. It’s just the first team awesome me. Question who can I talk to, in order to place a big complaint????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the tv, connected new receiver to speakers and tv, then cleaned up behind himself. excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, professional, great service! I have used Best Buy’s installation service in the past and have not been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and Competent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two Geek Squad agents were friendly, competent professionals who added to the value of the service with their knowledge and recommendations. I was totally satisfied with the results. This was my fourth utilization of the Geek Squad and all have turned out excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    42 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was easy to set up. I did not do any adjustments to the picture. it is the perfect size for my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad wonderful and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were great, they connected all m made sure it worked and followed up with a call

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Splendid!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. Showed up on time and did a wonderful job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Delivery set up of new 55 in Hisense Google TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all the TV monitor and wall attachment.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was neat, tidy, polite, prompt and had the TV connected in minimal time. He took the trouble to show me how to use the new remote.

    I would recommend this to a friend