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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 330 Showing 6,581-6,600 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Sterling and Melena) where great to work with. Arrived on time,did the install and set a up the equipment without any issues. Programmers remotes and made sure everything was working and we were satisfied before leaving. Highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    You did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very grateful the technician to put my TV on the wall with really great very patient very courtesy. Thank you so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4K TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pucture quality, apps, and manybother features. The external inputs box is an amazing feature that I wish I had discovered before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the picture and the GEEK SQUAD was awesome and professionally answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job...they were on time and finished up quickly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job Very Nicely Done. Great Person who Mounted the TV Set on The Wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    MATT AND JOHN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt & John were EXCELLENT. They worked great together and were very professional. Thanks to them being knowledgeable and polite we will definitely be using this service again. Thanks again Ted & Pam

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was the best !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from Geek Squad did a fabulous job connecting, hiding wires and made sure I understood the sunstones of my tv ! Highly recommend letting the pros do it l

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Ring Device Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and his assistant Marco did an excellent job setting up my tv's and ring devices. They were extremely polite, professional, thorough and clean. I would highly recommend this crew to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    they know what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for anyone else, the mounting service - connecting the smart TV to all the sources and making sure its working and hooked up at the right angle; all the things i want them to do perfectly, only they can do. other 3rd party people don't care, but best buy service is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GREAT JOB!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted all of my TVs. We are pleased with the work they did. They had to mount a bracket on our fireplace and did a great job. I would totally use them again and highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Job, Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs from Geek Squad mounted my TV and connected the cables, then set up my TV flawlessly. They were very professional and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents removed old tv and mounted the new. Best service ever. Was part of the reason we purchased dishwasher from them a short time later.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. They did a great job installing our new television. No wires showing, very nice job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents Kyle, Cassie and Austin installed and wall mounted my TV and Sonos system in quality and efficient fashion. They were courteous and knowledgeable. They eliminated alot of frustration and hassle that I would have experienced if I had tried to do it myself!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and timely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional set up. Very thorough. Also incredibly courteous... which is always nice.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    They do a good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally professional, extremely careful and kind to the client.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in by appointment time or less, actually, was in & out in half hour changing out old tv from existing wall mount, and tied off all the cables & boxes out of sight- bought them lunch - lol, great job guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad staff installed our new 50 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff installed our wall mount and our 55 inch LG tv. They also ensured it was set up to receive a great picture. Our old tv was recycled too. The tech did a great job and we were very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, did a great job and completed very quickly. Excellent experience! Definitely worth it to get the Geek Squad to install your entertainment system / TV set up.

    I would recommend this to a friend