Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 330 Showing 6,581-6,600 of 38,689 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent’s mounted my TV on a TV stand and connected all of my devices to it. They did an excellent job, and were both very friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad install....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent an outside contractor to install my 65" Samsung tv. The guys put tv over my fireplace using my old mount, connected to home theater system, and programmed my universal remote all in about an hour. Very pleasant fellows and instructed me completely in use! Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did a good job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a totaltech member so this was free. They did a good job of mounting the TV on my existing mount. They were friendly and kept me informed of their arrival. Happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the wall mount and had it installed by the Geek Squad. The man who installed it was very professional, courteous and efficient. He did a wonderful job, very clean, no left over dust or debris. I highly recommend him and the wall mount. Very good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wonderful Best Buy Experiences!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who diagnosed my laptop issues, the agent who took my new laptop order, the agents who helped us decide on a new tv, the agents who mounted our new tv have all made our experience being Best Buy customers wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad was quick!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job!!! Very professional! Would use again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and friendly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my new TV, and set up everything for our viewing. He was helpful in explaining our set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your guys were outstanding at setting up our TV. Knowledgeable and patient with me! Great in all ways - moving the TV into our condo, setup and cleanup. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job putting up the wall mount and also mounting the television and it looks really good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out and immediately noticed I had the wrong mount to fit my TV. Told me which one I actually needed and even gave me the SKU# to take back to the store with me. Came back two days later and installed my mount. Extremely satisfied with my service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stalled my TV very quick and good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team are so good, try to figure out way help our problem, efficiency install, clean management , very polite .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Could not have asked for better service. Very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were excellent and made quick work of installing the TV above our fireplace, well worth the money IMHO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by Geeksquad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The crew was very professional, they arrived on time, hanged two large TVs in no time, and cleaned up all workspaces after.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is the Best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy not only mounted myvtv but connectred all the gizmos correctly with no cords showing. Moved tv andcreconnected into another room too!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad for the win

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived at my house right on time. They were very respectful and knowledgeable. They mounted up my tv perfectly and made sure everything worked before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a fantastic job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from the Geek Squad really went above and beyond taking down the old tv and putting in the new mount. We really appreciate them taking the time and diligently putting everything together.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Glad I choose Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used Geek Squad to install a tv mount. 10/10 would recommend. The person who came was skilled, kind, and timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, professional, great service! I have used Best Buy’s installation service in the past and have not been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad, Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was absolutely terrific, and setting up my television. They did such a beautiful job. I highly recommend them for everybody.

    I would recommend this to a friend