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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 331 Showing 6,601-6,620 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend Geek squad for installation. Pays to have them to do install especially delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed our new big screen TV using a mount that allowed them to center it even though the 24" on center stud spacing made it difficult. Connected it to my WI-FI system so everything worked perfectly upon start up. Quick and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    tv delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very professional and kept me aware of his time delays. Set up TV, mount and explained how to use new remote. Very patient and did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were knowledgeable and mounted our TV quickly. Both agents were very friendly. We felt comfortable having them in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Hung perfectly! They initially hung it higher than I wanted and I asked for them to bring it lower and they were so nice and didn’t mind at all

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Exceptional workmanship by the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my 70" TV I wanted it on the wall,. There was no way I could put it up there myself, so I hired the geek squad to do it for me. I am so grateful I did. They were kind, efficient, hooked all my devices to my TV so when they left, I couch surfed theater style and it looks fabulous!! Thank you for such wonderful work!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Techs!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The texhs that came to my home were great! I forgot their names, but they set up my new TV quick and easy. Expressung my gratitude to them!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV efficiently and answered all question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgeable and helpful. Left everything clean and took the time to ensure all our questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Awesome Professional Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad support technicians are awesome! These guys are so good at what they do. We are so appreciative of their professional help.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Didn't need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like an excellent TV mount. Turns out, my old mount worked just fine thanks to the Geek Squad's excellent technician, so I returned this product.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation of Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery and set up. Very professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never showed up on the day selected and did not call but this review is on the guys that showed up after Best Buy rescheduled. Very respectful of the property and addressed all my questions. Did their job quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Highly recommend Chris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris is VERY efficient, highly qualified and a speaks to you - not at you. He was thorough when explaining the many features on the new TV; reprogrammed all of our remotes; and checked out each piece of our equipment to make sure it was compatible and working with the new TV. He also arrived on time and cleaned up after himself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome!! The install went great, the picture is clear. We like it and would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75” Vizio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Good tv, with being mounted in the best spot in my living room. Would shop Best Buy again, and recommend the Geek Squad setup for a new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having geek squad come to house to set something up because I know it will be done right the first time. Great service and I love how when you buy a new tv this service is apart of that!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You cant go wrong with Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad service. They delivered my TV, mounted it to the wall and helped set it up. The Geek Squad even set up the surround sound system. They were very helpful. They even took my broken TVs with them. I definitely recommend the Geek Squad to help with any electonics you purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great. They actually called when they were 20 minutes away. No one seems to call these days. I had purchased a tv mount from another website. It was the correct mount. They brought a mount that fit perfectly. They put it up quickly and properly. They were courteous. Very well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents provided great service. Job required drilling through very hard tiles. They had the proper tools and did good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service on 03/31/22.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were very helpful, knowledgeable and more than willing to answer all our questions. They also gave us tips on getting all the benefits of our new TV and Roku to get the best picture available. Excellent!

    I would recommend this to a friend