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Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 333 Showing 6,641-6,660 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was on time, asked where we wanted TV mounted in the kitchen, brought all proper equipment, and cleaned up work area after TV was installed. Would definitely recommend Geek Squad as service was excellent. Only negative was additional (substantial) cost to mount TV wall mount on outside concrete wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad was great again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad has never let me down. Although I’ve unfortunately had bad luck with very high end Samsung TVs, Geeksquad has always tried to go above and beyond for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antonio Hampton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio & his assistant were extremely professional & knowledgeable to install our new TCR 55" TV & TCR sound bar. They worked well as a team & I was very happy to have them pair up our new TV & Astound cable & then, show us exactly what we needed to know.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Everything was done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices,everything went smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were courteous, knowledgeable, and efficient in installing and setting up my 75” TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Smart TV and Mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who did the installation was efficient and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents unboxed and hooked everything back up… they took the time to program our remote and show us how everything worked… all five stars!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. The colors are vibrant the picture is sharp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a phenomenal job mounting our brand new TV. They got everything done in just 30 mins. They also helped me relocate my old tv upstairs which is a big plus! They’re professionals and very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great product to purchase it when hand-in-hand with my new 43 inch TV that was installed. It was a simple process and I'm now enjoying excellent programming.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Super friendly and professional and thorough. On time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys they know what they’re doing and they install the TV the way they supposed to be. They’re doing really excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Glad they installed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed our tv were GREAT. we could have hung the tv ourselves but AFTER that the tv did not work. So grateful they installed it and documented the tv was faulty. Best Buy had another tv brought out a couple days later and the old one returned to the store. Made things easier for us!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the TV broke soon after initial installation but Dave called back with possible corrective action - to no avail. New TV brought in and now works fine. Additionally I was able to talk to the second installer (Mike), after an update changed the viewing settings on the TV. Overall I'm well satisfied with the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men came in and reassured me that they would take care of everything and they did

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is truly amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it! And yes, will have them install my next TV purchase! He was amazing! Very thorough and cleaned up after himself. Literally not a speck of dust left behind! He even gave us tips on using the TV and offered some no cost streaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was a winner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DJ and Dave did a very professional job installing our new TV. It was a very smooth job, and they explained how things worked so all we had to do was start watching. Great guys, great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs arrived on time, were knowledgeable, & cleaned up any mess from drilling. There is some feedback I would suggest, & that's to give a shorter appointment window, so customers can still do things throughout the day. 8-9 hr window is too long. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TVs Installed without issues - staff (Jeff Folk and his team) were very pleasant, on-time, efficient, and skilled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was fast and clean. Courteous and professional. Explained and guided me through the setup of the tv and suggestions for additional upgrades when I may need them.

    I would recommend this to a friend