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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 333 Showing 6,641-6,660 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and effective service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery of new TV, removal of old tv, removal of garbage for new tv, quick and effective extra large on wall tv install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    You left me only half way set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted to my wall well, and I am able to use it. However, I bought a sound bar and speaker as well, along with something to hide the wires. None of these things were set up by the tech. They are still in the box, the wires are exposed. I went to Best Buy to have these things taken care of and was told it would cost me over $300. I decided to take care of it myself. I was hoping my handyman would do it, but he has been sick for the last week, and I don't know when he will be well to do this last little bit - drill 2 holes - so the sound bar can be mounted. I feel very frustrated with the whole situation. I don't know what to do.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates removed my old plasma TV, re-sttached the mount to the new TV and placed it back on the wall. They also reprogrammed all the remotes to work together with the new receiver. The old TV was taken away. Exceeded expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad made short work of my TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding job setting up my system and mounting the new TV. They were very efficient and left their work area cleaner than it was when they arrived. They were very professional and respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As always, Geek Squad performs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two TVs mounted simultaneously, and the Geek Squad agents worked fast and made it look easy. In what would have taken my husband a good 4-5 hours, the two agents were in and out in less than 1. Highly recommend Geek Squad for all of your home theater needs!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They we're so patient with with me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up my tv . and all my devices we just had a problem with the door bell and I had to call my alarm company to come out to fix that problem and now it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was fantastic, my mount is great. BB has done a great job training these guys, when they come out the give me advice and we look at all angles for the TV and we make the best decision possible. They protect everything including my carpet and clean up very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad alwas do an excellent Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! Neat and clean job. He took great pride in the work that he did. Work that was done greatly appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted in corner of room perfectly and quickly. Good job.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raf and Matt came to set up our TV, Sonos and Universal remote. They did an excellent job. RAF was extremely knowledgeable about the technical aspect. They made sure all our questions were answered before they left. They gave they contact info just in case we have any questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Done quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and quickly installed TV. Tech ided some problems with my cable wire and i was abled to get carrier to come out and replace. Only suggestion is for tech to spend a few extra mins reviewing the working for people like me who are not computer savy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Friendly, quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents told us every step of the way what they were doing. They worked quickly and efficiently. Mounted our tv and hooked all our devices up. They checked to make sure everything was working properly. Also super friendly:)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, good clean installation of the bracket and a 65 inch TV. We are very pleased with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional, neat and respectful. They wanted to make sure before they left we were very satisfied and understood our new product functions. Would highly recommend to all my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly hooked up the new TV to the other components already in place. They tested it to make sure everything was working properly and answered any questions that I had.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Was very happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fill they did a good job getting everything hooked up and running. There were 2 men and they both made sure I new what was going on threw the process. Thanks so much !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ve never used Geek Squad, until now…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians showed up on-time and did a fantastic job mounting the TV, explaining the settings, cleaning up, etc. They worked together so well as a team…it was impressive to watch. I was hesitant to use Geek Squad as I thought I could find someone else to mount the TV. I’m glad I changed my mind and used their services. It was well worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt for appt. Extremely professional, polite, and informative! Cleaned up everything before leaving. Technician new product well and answered questions. Made sure I knew how to operate before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great install keep up the good work. Will use again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom was on time, knowledge, listened to my desires, used booties and carpet pad, very pleasant, finished work in a reasonable time, cleaned up and made sure that I was satisfied with his work. If all the Geek Squad techs are like Tom, the cost is well worth it. Would recommend him.

    I would recommend this to a friend