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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 38,689 reviews
  • Rated 5 out of 5 stars

    Professional service is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was fast and clean. Courteous and professional. Explained and guided me through the setup of the tv and suggestions for additional upgrades when I may need them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and set up all the controls. It was done very quickly and did not make a mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys mounted the TV and connected all my devices. Had some trouble with the optical connection, but finally figured it out

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My tv in need of help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the technicians arrived at our house right on time. There were two of them. Perfect for my big tv. They worked safe and we felt safe. They had a great attitude. Before i knew it they were done. They did a great job. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    QUICK & NEAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an amazing job mounting my tv, and connecting everything, and also showing me how to use my remotes

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Thank you Geek Squad technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that delivered, mounted and set up our new TV were excellent. Professional, polite and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    65 in TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durrell from the Geek Squad did an excellent job installing our 65 inch TV. We just moved here from Georgia and was without this TV for quite awhile. We really appreciate the courtesy and professionalism we received from the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed and hung my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squard came and did a wonderful job of mounting and hanging my large tv. The professionalism , courteousness and time taken to do the work was greatly appreciated . I would highly recommend friends and family to use geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly and professiona

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my tv and all devices. He made several recommendatuons on how to boost my wifi signal to that paortion of the house. Installation was quick and professional. And the discount for being a My Best Buy member made it a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service, why would I want to do the work...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I can have professionals who do this for a living so it for me. The two guys who serviced us were amazing. They were truly knowledgeable and helpful. Showed us how to use our equipment, how we can improve it, and what are some good options and deals we could find back at the store. Would do it again!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been efficient and helpful. I had them come to my home to wall mount a 43” TV. It was a bit tricky as holes did not easily line up between the TV and mounting bracket. They did a great job solving this.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs arrived on time and were very professional as they worked. The lead tech explained the operation of our new TV and ensured we were satisfied enforce they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installers where great. Knew exactly how to install TV on the wall with all the cords and connections hidden.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A great way to have your tv set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved how easy this was. They brought the TV and mounted it. I wanted it in the corner cause that was the best angle for the room, and I already bought a corner mount from Amazon. They had no issues and talked me through the process and asked a lot of questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting , and cable hook-up was excellent. The two installers really knew all about the products and spent a lot of time doing everything perfectly and could answer any questions. Very glad I used them and didn't try to do it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek quad heroes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were amazing. They came twice because I did not have the correct equipment To install the TV. They were very knowledgeable, polite and helpful. They were able to use some of my existing equipment and my sound system. I hope to see them again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    THE GEEKS RULE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV with this product They both were superfriendly and helpful. Helped move a sofa for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is incredible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were totally impressed by the Geek Squad that installed our t.v. and surround sound equipment. They were professional and courteous. I highly recommend using the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and effective service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery of new TV, removal of old tv, removal of garbage for new tv, quick and effective extra large on wall tv install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad was so helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member was incredibly helpful. Got the tv up very fast and helped me get through the set up!

    I would recommend this to a friend