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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 38,693 reviews
  • Rated 5 out of 5 stars

    New A/V Components Delivery and Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time, complete delivery and installation of my home theater components by courteous and personally friendly Geek Squad service personnel. Everything went well and works fine. Honestly, Geek Squad's service has always met my highest expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Install - 5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted our television and connected it very efficiently. I was particularly impressed with the agents' ability to explain how to use the new television, how to check for WiFi quality and how to get a better signal.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installation went great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Tzv and connected all my devices plus went over warranty process with me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellows that came out to our home were great. However the product is a bit shaky,and for the cost of the mounting device for the T.V. we ended up with one that got passed the inspectors on the assembly line. What happens is that one side of the wall mounting systems has to be physically handled in order for the television to sit squarely on the wall. Hard to explain but when looking at the tv the left side is higher than the right side, but when you physically push down on the left side the tv levels out. And of course if you don't move the tv it remains level. But should you change the angle of the set to encompass the one side the set hets out of wack.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    It was install quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and sound bar and connected them to my devices

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad delivers! Professional and quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad killed it once again! Very skilled and professional. They got it right the first time with ease and answered all my questions with a smile.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was awesome. Not only where they on time the were professional and respectful. The consulted me on all aspect of mounting process. And after the mounting was complete, the walked me through the setup and apps that came with my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the wall mount and TV as well as my Roku. Geek squad was definitely worth it. Would use them again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Thank you Geek Squad technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that delivered, mounted and set up our new TV were excellent. Professional, polite and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and resourceful. Asked question before installing the TV mount. Showed us different options and other items to make the installation correctly. We were very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two dudes were super quick and super nice. They set everything up for me. They even won the heart of my dog. Give them a raise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is great, a couple small add-ons needed to be purchased to adapt my Bose system and cable to get the best sound and picture. The G squad guys were great and professional with the installation and removal process and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Out the park HOME RUN!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up on time and were very helpful polite and friendly. They answered all my question and made sure I was satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and quick service from the Geek Squads who I recommend with any install or connection needed in your home! They are professional and help you understand everything you're getting done step by step.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TVs Installed without issues - staff (Jeff Folk and his team) were very pleasant, on-time, efficient, and skilled.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed our 75” Sony Bravia was extremely professional. Very informative and friendly. Top notch job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed TV mount, worked neat & tidy and set the TV up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service was excellent. The boys were efficient, polite, and very helpful with teaching me to shut up. Appreciate everything very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad was friendly and respectful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great! It was done professionally with almost no intrusion. Brandon was very patient with all my questions and made sure that I understood the system before leaving. I appreciate the work he and his partner did.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job in and out quick very professional prepared for future upgrades even

    I would recommend this to a friend