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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 335 Showing 6,681-6,700 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad tech. I would recommend this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did an excellent job of installing my mounting tv stand and tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time. very pleasant. did a professional job mounting TVs. cleaned up. Ran into a little problem with house material behind paneling. Figured it out, make appropriate adjustments. Excellent job!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The guys did a superior job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both men were timely, had great attitudes and hustled. They were competent and tech savvy as well! Other items on their truck were offered to us, which we purchased. A very convenient process. I would hire these two men again. Both get an A+!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did a great job installing the support system and TV. Explained everything very clearly and cleaned up very well when done. Nice Job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installers where great. Knew exactly how to install TV on the wall with all the cords and connections hidden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I purchased the LG 86"LED tv, The Geek Squad installed it and it is perfect! The picture is clear the sound is great and the Geek Squad's installation was level and they answered all of my questions. Thank you!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick installatin by the Geeksqad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad couldn’t have been more professional and helpful. I was impressed with their knowledge and willingness to go the extra mile to ensure our satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad alwas do an excellent Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! Neat and clean job. He took great pride in the work that he did. Work that was done greatly appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. They were polite and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that came to my home knew exactly what to do. They asked me a couple of questions to understand my needs and then they went straight to work. They were quick and efficient. I am looking for other things around the house I can have them do.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation was superb!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted the tv were excellent. They made sure everything was working properly before they left and answered all questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellows that came out to our home were great. However the product is a bit shaky,and for the cost of the mounting device for the T.V. we ended up with one that got passed the inspectors on the assembly line. What happens is that one side of the wall mounting systems has to be physically handled in order for the television to sit squarely on the wall. Hard to explain but when looking at the tv the left side is higher than the right side, but when you physically push down on the left side the tv levels out. And of course if you don't move the tv it remains level. But should you change the angle of the set to encompass the one side the set hets out of wack.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always connected my new TV's but decided to let Best Buy do it this time and i am so glad i did. They delivered, unboxed, mounted, and connected the television, Receiver, DirecTV and Blu Ray and then showed me how to use everything. I would highly recommend!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tyler and Kyle are the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler and Kyle are professional, knowledgeable and very patient throughout both installations of Ring and TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Got my 80 in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was later than the window they originally quoted me the day before that's why only 4 stars. Once they got to my house they were pretty good. Installed my new tv and moved my older tv to another room. Clean, wore their masks and were happy to explain how to use the remote on the new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geeks installed the TV and the mounting bracket were friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, professional and easy. The process of how to use was also very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad work is professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and installed the television with ease. This is our second install this last year and way worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Agent Dale performed his job admirably.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent Dale mounted my TV within a reasonable amount of time, and he also setup my printer with my desktop computer. He was very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV MOST EXPEDITIOUSLY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were outstanding, professional, courteous and very knowledgeable. They took the time after the installation and set up to instruct or guide me in the use of my new LG TV. Thanks!

    I would recommend this to a friend