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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 336 Showing 6,701-6,720 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two techs showed up. One that I remember from a previous mounting. Very professional and got right to it on a Friday afternoon. Took my mount out of the box that I purchased from Amazon and assembled it and mounted my 65 in. Took about 30 mins.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greatest Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Anthony & Jason connected our 65 inch tv & set up everything. They did a fantastic job insetting up the tv & explaining how it works. Great Job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went the extra mile during installation and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my new t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh and Chris did a great professional job mounting my t.v and organizing my mountain of cable wires.disposing of my old t.v.I can't say enough about what a wonderful job they did

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service all around! No complaints. They were punctual, courteous, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and tv for my house. Best buy rep was very helpful in helping me choose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation of TV wallmount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a wall mount at Best Buy based on the salesperson recommendation and arranged for installation. When the installers arrived, they quickly set to work and found the the mount I'd purchase would not work for my tv. They explained the situation, and fortunately, they had a mount on the truck that would be the correct size. The installers were knowledgeable, pleasant and efficient, and after they connected my television to the cable box, they tied the cables together and showed me which of the remotes I needed to use for the services on my TV. Thank you Nathan!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is #1!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed two wall mounts for me with ease. He was on time and cleaned up after before he left. I have used the best buy geek squad additionally to put together an entertainment center. They are the only ones I trust to get the job done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience, Worth The Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. Very professional. I had my own mount and they used it no problem. The left no mess and configured the audio on the TV for the space. Absolutely no complaints, would absolutely use again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV in most professionally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad come into to remount my TV from one wall to another. They came on time and did a fabulous job and went out of the way to sort out all the cables flowing over and above the entertainment center. They made my day. Hats of to the team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was quick and very efficient. He had our 75 inch TV mounted in about 20 minutes. Cleaned everything and the tv was ready for our new years eve party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. I really appreciated the help getting our TV installed properly on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The local guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that did the install were one of the sub contractor teams and they were fantastic. They were extremely professional and friendly. I would have them to an install in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast, accurate and considerate of the current requirements of Covid-19. They had previously hung another TV and worked with me to find the correct bolt adapters for Samsung Q9 television that they put up on this install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very professional and wore a mask. He put my tv up where I wanted it and made sure everything was in working order! He also showed me how use it. He was very fast and efficient! Would definitely use them again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The install guys were excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys were very patient with the installation. It did cause them some problems since it was an exterior wall. But they stuck with it, didn't get upset or flustered and did a great job. I definitely wouldn't have been able to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Power Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man squad were efficient and funny. At first they weren't sure of how to mount based on water line but they figured it out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent that mounted and serviced my new TV performed all service skillfully and was able to answer all my questions. He went above and beyond what I expected in testing to make sure my internet connection was stable and sufficient for the location of the TV. He measured carefully to be sure the TV would fit on the existing mount without drilling additional holes in the wall. He set up my cable box to the TV and waited until everything was working properly and instructed me in accessing all the features of the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man crew was great. Fast, detail oriented, and tidy. Couldn’t have asked for better installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team member that came to my home was amazing. He took the extra time to help me get the t v exactly where I wanted it and did not question my OCD l o l

    I would recommend this to a friend