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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 336 Showing 6,701-6,720 of 38,689 reviews
  • Rated 5 out of 5 stars

    He installed it quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent job installing the tv, making the necessary adjustments, and cleaning up the area afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was excellent and super fast. Love the Tv mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 77 inch OLED that was just too big and awkward to put up without getting finger prints on the screen. We didn’t wanna risk ruining our screen so we hired Best Buy to come in and do it. Money well spent as they put the tv at the perfect height and did it all pretty quickly. Definitely recommend if you have a tv you don’t want to ruin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek David was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David arrived on time and was very pleasant. He was careful with the area around my furniture and explained how the wall mount could be tilted etc. He was helpful with my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed the the tv and sound bar for my elderly parents and did a spectacular job explaining how to operate the tv and programmed the remote to make it as simple as possible. Couldn’t have been a better experience

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician showed up on time. Was in and out in a timely manner. Made sure I understood how everything worked before he left. Even received a follow up call the next day to make sure everything was still good!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad came to my home and were so focused performed their tasks effortless and efficiently. Also offered some tips. Great on hands service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad installed my new 85 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my 85 inch TV and mounted it on the Wall. Staff was very professional and took care to clean up and remove all trash. They also insured that all devices worked and were connected. Very polite and answered all questions. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! Very good and professional installers. They went over and above to help me out and explained everything to me with patience!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were two Best Buy installers they came to install my television. I was very impressed at the ease in which they were able to do it. At first I was going to do it myself but my wife talked me into having it done. I am glad that I did because I could see where I would’ve run into some issues that I was unaware of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lucas and James were excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time and were very safety conscious. We needed another wall mount, which they quickly obtained. The communication around what the mount would and would not do was very clear. All in all, as summarized above,, Lucas and James were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of installing the tv and hooking up all my devices and showing me how they worked

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation was perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv on wall; then showed me connections to various devices, including the internet. Was shown how to use the remote control - not so obvious without a great explanation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service by Sal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Sal was excellent. Explained all that he was doing, Installed my TV, relocated my old TV and connected all to necessary devices. Service above and beyond. Couldn't have been happier. Very considerate of furniture, etc. which I really appreciated too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is totally worth the money. If you've never mounted a TV on the wall by yourself before, don't even hesitate. Just add to your order when getting a new TV. I've mounted several TV's myself, and it's a pain. Especially with larger TV's. I bought this service when I bought a 75" TV, and when the box for that TV arrived at my house, I was SO glad I bought the installation as well. I never realized how big a 75" TV was until I had one sitting in the floor in my livingroom. Big, expensive, and awkward to handle. Just pay the professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did an excellent job. They were careful to protect my furniture from dust and cleaned up the worksite. Also they saved my money by telling me that the HDMI 2.1 cables I bought would not improve my TV or soundbar performance for the inputs I was using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came during a holiday and got everything installed perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultra super Professional installation by two very knowledgeable and capable Young men.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Techs installed 2 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional and installed two TVs. They performed the installations in a clean and safe manner, protecting the floor and keeping drywall dust to a minimum while drilling a hole in the wall! The two techs worked well as a team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Job Geekers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and would highly recommend their installation service

    I would recommend this to a friend