Customer Ratings & Reviews

I was extremely pleased with the service. Very professional and courteous techs and were very helpful. Joshua with Geek squad and Ivan with Mas Tek did very detailed work and they should be rewarded for their good representation of Best Buy Geek squad services.

The agents that mounted the tv were excellent. They made sure everything was working properly before they left and answered all questions.

Two man squad were efficient and funny. At first they weren't sure of how to mount based on water line but they figured it out!

David was excellent. There was a mix up on delivery but he made sure all items were available and kept me updated till he arrived. Did a great job of installing TV, sound bar and wall bracket

They were very professional and made sure the install was best for my home. They communicated with me regarding the installation and ensured I was able to use all items prior to leaving.

This mount is amazing. Holds up a very heavy TV with no problem. We had it professionally installed by Geek Squad and it works great. Geek Squad was prompt, prepared, and professional. They did a great job, hassle-free.

Crew did a great job installing the support system and TV. Explained everything very clearly and cleaned up very well when done. Nice Job.

They did a great job as if it were their own home.

The two installers were on time and very professional! They worked quickly and got the TV and other equipment set-up very quickly. I really appreciated it when they agreed to go pick up different wall mounts when they noted the current mounts would not hold the new TVs!

Cam was timely, efficient, and extremely respectful and neat with the installation. He also took the time to show me all of features of our new TV. Outstanding service.

Was very pleased with the service, but I’ve since taken it down. No problem with the install but, it was above an outdoor fireplace and my tv was melting. No fault of geek squad. Just a bad design by my builder. All is well now.

Glad I purchased the delivery and set up. 77” TV is not small nor light for one person to handle without risk of dropping it. Not only was it delivered, mounted and fully set up but they cleaned and made sure to explain the features of the TV.

Helpful, knowledgeable, polite and quick! Geek squad installed my new tv and mounted it perfectly onto my wall. They gave me guidance on other products to purchase as well for optimal cable/wire coverage on my wall.

The agent mounted my TV as easy as 1.2.3.. He also programmed and setup the television. Overall job well done. Once you have discovered a good tech; I would like to request that tech all the time. I don’t like having a different Geek Squad Agent for each assignment.

The two installers were professional and experienced. They called before arriving, they addressed the installation professionally as well asking questions to get the desired result that I wanted. I would highly recommend using this service.

Nadal did an outstanding job. I purchased a 77" LG OLED CX. He and Rickie took their time, actually had me sit in my chair so he could mark the height and got everything level and perfect. Then, if that wasn't enough, both Nadal and Rickie set up all of my apps, made sure my remote worked everything and even set my cable remote to operate with Radio Frequency so we could put the cable box out of the way and have the remote still work! Don't listen to the "experts" who tell you not to get Geek Squad Total Tech Protection. $50 for them to come and do this is well worth it! Take a bow Nadal and Rickie, you've earned it!!!!!!

the wall installation was great It was done fast and professionally. Unfortunately the sound bar could not be used and we will have to purchase another sound bar

The agents mounted my tv and connected all of devices. They were kind, knowledgeable and neat. Very efficient. They kept me in the know of their arrival.

Geek Squad is where to go for all Your tech needs. They came to my house and installed EVERYTHING from door bells,to TVs, to wall mounts , to speakers for a theater room. Use them as often as you can.

The two guys came to install my 75 inch tv and did it really fast. They took away the trash and box that came with the tv but at the end they didn't answer all my questions for I felt they were in a rush to get to other appointments. They do ask you how you want the tv set up and help you envision after the setup.