Customer Ratings & Reviews

I highly recommend the service I received for the install of my tv over my fireplace. They arrived at the designated appointment time, were courteous and knew exactly what I needed to have done. They work quickly and efficiently ensuring everything was to my satisfaction.

Excellent, good clean installation of the bracket and a 65 inch TV. We are very pleased with the results.

TVs Installed without issues - staff (Jeff Folk and his team) were very pleasant, on-time, efficient, and skilled.

The two reps that came to install the TV mount and install the TV onto it we’re very professional.

Excellent service!! Efficient and professional!! Clean up after mounting television.. Would highly recommend Best Buy professional service for mounting television equipment…

Both technicians were professional, friendly, and efficient. They came in, asked where I wanted the TV installed, marked it out, and placed it on the wall. I'm enjoying the placement so much. Thank you.

Steve was great! Extremely professional, and knowledgeable. He did an amazing job, and made sure that we were completely happy with the install

Our neighbors across the street had a fantastic experience with Geek Squad the beginning of this year. Our window was 8 am-noon. I got a call not long after 8 am from Agent Tim to let me know he would arrive in an hour. He was right on time, as was his partner Agent Brad. Professional, courteous, intelligent. Very helpful (and patient!!) with me and my questions. Gave detailed explanations on how they would do the work and mounting, made sure I sat in various spots in the room to be sure about where we wanted the tv mounted, height, etc. Prompt in doing their work, cleaned up after themselves. This experience with Geek Squad will have us coming back to Best Buy first for future electronic needs. Great job!

We could not be happier with the service we received. The installation was very smooth. Guys answered all of our questions and made sure we new how to use the equipment befor they left. Cleaned up and took away old tv. Everything was great.

The Geek Squad is awesome. I originally had them install my new TV on my condo wall. When I moved last month I needed them to put it in my new place. My tech did a great job as they always do. I trust them to do a fantastic job each and every time. I highly recommend using them.

The Geek Squad Team installed our new Samsung 75" ultra HD TV and new DVD player. They did a very neat and perfect installation of the TV. Connected and tested everything, and then spent 20 minutes showing us how to operate everything . Terrific and very personable service.

The agent was pleasant, efficient and knowledgeable. One reason we purchased from Best Buy was their installation option and we were not disappointed.

Great experience with Geeksquad installation. Installer was quick, considerate, respectful and honest. I will use them over and over again. Never disappointed.

Mounted TV, showed me how to work the remote and left, not a Geek Squad person, someone they subsidise with. Parts had to be ordered for the stand that held the previous TV.

Agents mounted tv, set up sound bar and speakers. They made sure I liked placement of tv, as well as everything was functioning correctly. Very pleased with the service.

The technicians came out and were here before the appointment time but didn’t ring until our confirmed appointment. What took us three days to try to do it only took 20 mins for the techs! Very polite and helpful. I would recommend this service to anyone!

The listen to what i wanted and did it. They are very professional and helpful. Would so want them to come out if i every get somerhing from there again.

The agent did an amazing job mounting my tv, and connecting everything, and also showing me how to use my remotes

the agents came and quickly mounted my tv. They triple checked before actually mounting to make sure we were in agreement on the location of the tv. They were friendly and knowledgeable. I would recommend them and will use them again!

The agent's was on time they were Wearing all PPE to keep safe they did a excellent job mounting my tv and cleaning up when done I was very impressed with there overall performance well done I will definitely be using geek squad again