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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great set up and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys where so wonderful they set up so fast explained all the features and great personalities they where very precessional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional and knowledgeable. I was walked through every step of the process and made sure everything was installed to my liking

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Top Notch Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alfonso and Aleena are fabulous! They are a great combination of professional and personal. I would refer the Geek Squad to my friends and family because of them.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad hung my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys came in and took down my old tv and removed the bracket and rehung my new tv. they were very professional and respectful of my property. great people

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individuals who provided the service were excellent. Very prompt, professional and courteous. They did a fantastic job, and knew their stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flush mount, Pull Tabs to release, bring bottom of tv away from wall lower 2 kickstands to hold tv away from wall while you acesss to connect your cables. Easy and secure.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well worth the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in nd installed new TV for us. They were prompt, courteous and well versed. WE appreciate the time they took to explain the process and keep us in the loop as they came across issues. They went the extra mile. This is what service is about.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed the mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad install the bracket and mounted the TV. They insured all my devices connected where working. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Looks amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had tv wall mounted,soundbar mounted right below and a small electronics shelf for Blu-ray player and Apple TV, they hid all the cables for a super clean look that exceeded my expectations! They were very friendly as well 10/10 would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocked it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and left everything cleaner than they found it. Ezra was very communicative before he came out and during the whole process to make sure I was satisfied. Patiently went through options and recommendations with me. They ran cabling in the wall and mounted the TV and soundbar. Recommended I run an extra HDMI in the wall while they were there for future use in case I wanted to hook something else up. Low and behold 2 weeks later I needed it and was sooo glad it was already there and easy peasy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an awesome job installing the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Full Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgable and friendly installers made the new T.V. sing! Walking me through all the set up steps was invaluable. Love how I know it will be done correctly every time!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Take the ease out of installing ATV on a wall let

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    His technician arrived right on time was extremely professional made sure where I wanted it placed on the wall within the hour it was installed cleaned up his mess fantastic would definitely doing it again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad I’d great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my TV quickly, and showed me how to use the features. They hooked up my remotes and everything works great. I love Total Tech it’s so worth it to have it!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounts and they hold every inch of my 50-80 inch tv. But again friendly service but policies are always changing. They can cut holes in wall but can not run cords in walls. So then whats the point of in wall mounts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job putting up the wall mount and also mounting the television and it looks really good.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well done! It was a good experience. They did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer. Third TV installed by Eric. He always does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted and installed with existing wall mount with no problem. Only issue was trying to synch old soundbar without HDMI. Agent tried his best to find a code that would connect soundbar to TV but without success.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were polite, professional and thorough. On time and efficient

    I would recommend this to a friend