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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv and soundbar quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake from Lynwood Geek Squad his professional and courteous he mounted my television and sound bar he was very thorough

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did our professional install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision... Best installation by Geek Squad! HUGE thanks to Michael H!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    He installed it quickly and with no problems at al

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did an awesome job installing my TV and mounting it to the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    e.g mount my 98 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with the e.g. that mount my tv they did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job installing my tv. It looks great!! I’m so god I didn’t have to try to figure out how to mount a tv over my fireplace. It wouldn’t have ended well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gentlemen were professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who came to our how were knowledgeable in regard to where the T V should be placed. They worked efficiently and were done in under twenty minutes. We valued their hard work and professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV very quickly and did a very professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and very efficient. Job well done. I will definitely use them again for this type of service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were done super quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professional. Completed the task and a few other extra things i asked them to complete

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick & efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fab job on the installation with existing wall bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys unpacked the 83” tv, installed the mount, installed the tv and sound bar, and set up the controls and cable. Then they cleaned up everything, put the furniture back and took all the packaging away. They also explained how it all worked. Courteous, friendly, fast, knowledgeable and would highly recommend them. If you are getting a large, thin, heavy tv, it’s worth the cost to have it installed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 1 out of 5 stars

    Geek Squad unacceptable experience and professiona

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with my recent purchase of an 85 inch TV with a sound bar installation. The installation was a nightmare as the TV was crooked and the sound bar was not properly mounted nor the remote worked. The picture quality is great but the crooked installation ruins the viewing experience. The service quality is also subpar, after many holes drilled in my new walls and I expected better from geek Squad agents. Overall, the installation experience and mediocre customer service quality has left me feeling disappointed with my purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time clean and professional. They set safely and securely. Clean up after words.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for sunny spots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved the first one so much we bought a 2nd. Our electrician bought the same model and so did my dad. Great clarity in locations with windows and lots of light.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great mounting service for our Samsung 82 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called in advance of coming and did a great job mounting our 82 inch TV. They explained everything thoroughly and we are very happy with our purchase and install.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Amazing Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing at what they do! They were fast and knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Expeditious and knowledgeable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely, expedient, knowledgeable with a tutorial and cleaned up afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad did a great job‼️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job every professional, respectful of home

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that mounted the TV, was on time, very professional and did an awesome job! I would definitely recommend this service! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fine job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a fine job. Connected all devices and completely set up my tv. They also demonstrated my new features!

    I would recommend this to a friend