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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were done super quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professional. Completed the task and a few other extra things i asked them to complete

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 1 out of 5 stars

    Geek Squad unacceptable experience and professiona

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with my recent purchase of an 85 inch TV with a sound bar installation. The installation was a nightmare as the TV was crooked and the sound bar was not properly mounted nor the remote worked. The picture quality is great but the crooked installation ruins the viewing experience. The service quality is also subpar, after many holes drilled in my new walls and I expected better from geek Squad agents. Overall, the installation experience and mediocre customer service quality has left me feeling disappointed with my purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    He installed it quickly and with no problems at al

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did an awesome job installing my TV and mounting it to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brad, Was awesome!!! He went above and beyond my expectations! Unfortunately the screen didn’t work on first TV, since the store was 5 mins away he was able to go back to the store and get another TV for me! I will be using him again for my next order TV for my bedroom! Thank you Brad for everything!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    e.g mount my 98 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with the e.g. that mount my tv they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Result

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phillip & Andrew were a good team. They measured and installed the in-wall speakers, pulled all of the cables, and routed then to the AVR. Lastly, they did a really clean tie-up of all of the cables. They were equally effective with installing the TV mount and hanging the TV, a 77" Sony Bravia. This is not easy, especially in existing construction. They were well organized and communicated professionally. And the end result is terrific. I look forward to having the two of then back for our additional TV purchase and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time clean and professional. They set safely and securely. Clean up after words.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys unpacked the 83” tv, installed the mount, installed the tv and sound bar, and set up the controls and cable. Then they cleaned up everything, put the furniture back and took all the packaging away. They also explained how it all worked. Courteous, friendly, fast, knowledgeable and would highly recommend them. If you are getting a large, thin, heavy tv, it’s worth the cost to have it installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two techs. They clearly had done this a bunch of times in, mounted and out, plus the sound bar with sub woofer in lass than an hour. 65 inch looks great works great sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV very quickly and did a very professional job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick & efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fab job on the installation with existing wall bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for unnecessary services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job of mounting the tv. Not happy that they recommended putting an outlet behind the tv as it was unnecessary. I didn’t realize it was unnecessary until I went to install the sound bar. The hdmi cable would have been better concealed going directly from tv to sound bar. I still need to connect the cord to the surge protector. The tv cord would have reached the surge protector without the need of th outlet. I’m still going to conceal the wires with some plants or something.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Expeditious and knowledgeable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely, expedient, knowledgeable with a tutorial and cleaned up afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick easy and no problem. Great service highly recommend..Go Geek your's and be happy like me. Had to buy a different mount which they had on hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 65 inch tv and connected it to all my devices. I am really pleased with there service and appreciate everything they did!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good frame tv best of best , size is best fit to wall it looks like painting piece wow !! Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love GreekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation! Awesome service, they were helpful and ask me how I wanted my tv leveled. I’ll be using Greek squad for all my installation

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad rocked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang up job mounting my new Frame TV. The guys were knowledgeable, courteous and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing our TV. Very safe practices during COVID. They should have sent 2 people. Impossible for one to hang himself. We had to assist.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed our tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech’s mounted the tv, made sure it was level and connected! They were fast, efficient, courteous and tech’s worked well together!

    I would recommend this to a friend