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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75 inch flatscreen install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys are absolutely pros! Did a fabulous job on the installation and walked me through tips and tricks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome and mounted an 83 inch tv with no issues! No damage to the wall, clean cut install. Literally no issues, very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed by geeksquad, works superbly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, still too paranoid to wxtend fully with new tv on it but im sure it would have no problem. The installer hung fom it to show me how strong it is before installing tv. I expected top performance for the price, and it seems I get it. Moves VERY smoothly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mounting bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV wall bracket right where it needed to be.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service from the geek squad. They mounted my new tv and set up my roku. They were both nice and professional and the installation was fast enjoying my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from knowledgeable professionals, much better than doing it yourself, plus the Total membership made it a no brainer. I was moving, and the Tv installation was one less thing I had to worry about thanks to Best Buy. The 85” Tv I bought from them is beautiful, and just the right size for my living room. The installers even went over setup and provided some tips for operation. Very happy with their Geek Squad service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional friendly service. The agent mounted my 75” tv to the wall bracket and mounted everything to my living room wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and did a awesome job mounting my t.v. Great guys and really nice. Would do again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were great. They put it together with ease. They were skilled and had no problems with it. I was very comfortable with the work that they did.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    He installed it quickly and with no problems at al

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did an awesome job installing my TV and mounting it to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our frame TV in minutes!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re on the fence, trust me… Total Tech is worth the money!!!! Do not second guess the decision to get this service, it will save you unnecessary headaches and money! These techs are professional, knowledgeable, work quickly, clean up after themselves, are always on time, and the list goes on! When a neighbor told me what he paid someone to hang just one TV, I realized that was less than the price I paid for a service that includes one year of services and deep discounts for more difficult or custom jobs!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    e.g mount my 98 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with the e.g. that mount my tv they did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad did a great job‼️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job every professional, respectful of home

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job with the TV Mount. I would give them 5 starts if it wasn't for them reconnecting my electrical/cable plate back to the wall after running an addiotnal cable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been trying to get my tv on the wall for years I could never accomplish on my own thanks bestbuy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Full process was done properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my 55” new tv on the wall and removing the old one from the tower was done in a great way. Full setting was completed after I started asking for some of them as I was advised at the store.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great mounting job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and did a great job mounting and connecting all my devices to the tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did our professional install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision... Best installation by Geek Squad! HUGE thanks to Michael H!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Clean, polite, friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, clean, polite. Very knowledgeable, made sure I was set before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re knowledgeable and i would greatly recommend getting their services especially installing an 85 inches TV to a wall mount bracket.

    I would recommend this to a friend