Customer Ratings & Reviews

Outstanding service and work by the Plano Best Buy Geek Squad team. I can't thank them enough; they went above and beyond to ensure my parents' new TV was installed perfectly, and they understood how to operate it. Overall, a pleasant experience.

The agents that mounted the TV were very courteous kept things very neat and cleaned up after themselves they completed the task very quickly

The guys were phenomenal!! So professional and always maintained the necessary social distancing and COVID-19 precautions. They arrived on the early side of the time window given, which was also really appreciated. I also received a phone call from one of the techs prior to their arrival with there exact ETA, which I found to be extra considerate. Another thing is we had misplaced the “one connect” cable for the Samsung tv they mounted and they were extra patient with us while my husband and I searched the house for it. Luckily, we found it. Over all, I give an outstanding review of the services provided and would highly recommend Geek Squad to friends and family. The price is very competitive as well and the techs that came were excellent and very professional! Highly recommend!

I used this TV while I was waiting for my replacement for a broken one and it was great. It's going in a camper so really can't say anything more at this point.

The Team was very professional and had our TV mounted and installed perfectly. They removed the broken one and recycled/disposed of it as well.

Honestly, I've always had excellent Geek squad experiences both in store and at my home. This TV installation was great. The technician took time to help with the set-up of streaming services and was extremely patient.

Efficient with their mounting and installation. Only thing was the remote was not fully reviewed. These were Sub- Contractors and NOT the Geek Squad. Later did get a member of the Geek Squad who was rather thorough in reviewing the purchase.

The installers did a fantastic job and spent time making sure all of the features worked efficiently with my home theater setup. They were super friendly, helpful and made sure their workspace was clean when they left. Would totally recommend them!

They delivered and set up all my stuff incljding installing my mount and made sure Ll my work stuff was even connected back up!

We bought a new, larger TV and at installation time we discovered we could not use the old mounting. The Geek squad installers had brought along a new one, just in case, and it was just what we needed.

Great Job Very Nicely Done. Great Person who Mounted the TV Set on The Wall.

The agents mounted my TV with this product They both were superfriendly and helpful. Helped move a sofa for us

I recommend this service--they were on time, professional, neat and expert, especially when they encountered some issues with internet connection. I will definitely use this service again!

On time polite neat and cleaned up plus took packing away. Knew exactly what needed to be done and were efficient and timely.

The guys that came to mount my TV to the wall were excellent. They were quick and mounted it perfectly. Id highly recommend them

The technician was one that I would highly recommend to everyone. Efficient with accuracy, and knowledgeable. Showed much respect in our home!

The agent mounted my Tzv and connected all my devices plus went over warranty process with me

Excellent experience! Guys were in and out of my home, made sure my TV were secure to the wall and did the initial set-up for me and showed me how to add and remove app of both of my new TV's

Excellent experience! Guys were in and out of my home, made sure my TV were secure to the wall and did the initial set-up for me and showed me how to add and remove app of both of my new TV's

They did a great job mounting our tv ,perfectly level