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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting our tv ,perfectly level

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent TV setup experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered, unpacked and set up a new TV, connecting it to network and all services, reviewed controls with us, and took away old TV. Agent was considerate and cheerful. Good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly installers. Took care of everything

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Wall mount installation and mounting of 75” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy technicians quickly and safely installed the TV wall mount I purchased, mounted 75” TV and reconnected all cables.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were great representatives for Best Buy. They performed the install quickly and with no mess. They answered all of my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very knowledgeable personal to do installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived when scheduled and reviewed what had to be done and started right in and had the the unit installed and provided instructions on operation. They cleaned up all packaging and informed us to contact them is we had problems. Very Professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed were excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were very professional. The completed mounting the new TV to the wall. They also mounted a second TV that they moved rather than the scheduled stand addition. Excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with setup. great job and quickly done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    It’s more complicated than it looks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could’ve never done this on our own! So glad we had Danny, a true professional. Don’t try installing on your own, hire the experts!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a excellent job on our installation. We had a sound bar and direct TV streaming box also installed. Wes instructed on how to use everything. They did an awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that was sent to install my tv was very knowledgeable. He answered all my questions, cleaned everything up and made sure I was comfortable with all the how to's in a very short time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Job done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected to my devices

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Bedroom TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this to hang a 65” LG OLED in my bedroom. Mount really makes the TV look a lot sharper versus the factory stand. Mount allows me to gain easy access to my inputs/outputs. Have 2 of these in my house and plan to get another soon for my guest room.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installation makes everything easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spending the money for Geek Squad installation is one of the best presents I can give to my husband. Everything is done properly, the mess is cleaned up, and it works as it is supposed to. In addition, there’s no need to read manuals and no nagging from me.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great quality service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my new TV mounted on the wall replacing an existing mount (new TV was larger than the old one). Crew showed up on time, did great work, cleaned up after themselves and were very customer centric in dealing with me. Well done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    best TV VALUE USING THE GEEK Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are masterful experienced and do not quit until the job is done and done correcrtly - Sort of Like : Do it Right the First Time so they don't have to spend more travel time in coming back because something not hooked up perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Delivery & Set Up of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that installed our TV were EXCELLENT. They were very careful unpacking it, installed on it on the wall and even set it up for us & explained how it worked.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK SQUAD KNOWS THEIR STUFF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen came to our house hung a TV on the wall and demonstrated TV functions and left ; and you would never know anyone had been in the house except that a TV was hanging where a TV was not B4 no mess and cable had to be inserted thru the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician who did all kinds of measuring and checking to ensure installation was correct and as I wanted it. Made sure everything was working perfectly before he

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted 5 TVs in different rooms. All of them looked great afterwards. Wires tucked in nice and neatly. Agent was friendly, professional and efficient. I will never do any of this work myself again!

    I would recommend this to a friend