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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individuals who provided the service were excellent. Very prompt, professional and courteous. They did a fantastic job, and knew their stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fantastic set up with this rack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up with this rack is wondrous! Really love the look of it over my mantelpiece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad agents were extremely professional and efficient. Wore shoe booties and mounted the TV in the perfect spot, and had it up and running quickly. Highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thank you for the professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was pleasant, efficient and knowledgeable. One reason we purchased from Best Buy was their installation option and we were not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted TCL 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TCL 55” tv. They were very professional and knowledgeable about connecting and setting my tv for viewing immediately. I would recommend Best Buy services to my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome!! The install went great, the picture is clear. We like it and would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was outstanding his service, very humble, polite, answered all of my questions & gave me the comfort feeling to not worry of hanging a large Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my new television was very dissatisfying. I had to point out things to the men doing the installation that should have been done correctly the first time. I found several screws in the carpet for several days after they left. They were respectful and tried to do a good job. In the end I wished I had just done it myself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional tech support to mount tv on wall. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job by Geek Squad as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall quickly and professionally. They were in time, helpful and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed were very professional. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek quad TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted the TV were very courteous kept things very neat and cleaned up after themselves they completed the task very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad To The Resuce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to my home, mounted my television and explained all the features, warranties and more. A truly thorough experience and I'd recommend Best Buy for mounting again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install and ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The listen to what i wanted and did it. They are very professional and helpful. Would so want them to come out if i every get somerhing from there again.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad did a fantastic job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was amazing! Service men were courteous, professional and very knowledgeable. Very pleased with the service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Friendly and fast service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with Geeksquad installation. Installer was quick, considerate, respectful and honest. I will use them over and over again. Never disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice, neat job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and measure and installed the tv right away with precision and they make sure that we agree with their decision

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents arrived on time, mounted and installed our new tv in a reasonable amount of time, and made sure we were comfortable operating the tv before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    so efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called ahead of the scheduled time and asked to come early! this was great to not have to wait around all day. Once there they did a great job on the over the fireplace mount and hook up of components. So happy with the install!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Big thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd wall mount with these guys in the last 60 days after moving into a new home, and it went great again. They are knowledgeable, helpful, courteous, professional, and nail the clean up as well.

    I would recommend this to a friend