Customer Ratings & Reviews

So I used a competitor first to save a few bucks! You get what you pay for! The TV was hung crooked and they hung it on drywall alone with cords showing! I do have a tricky setup but the Geek Squad showed up and knew exactly what to do! They were more expensive but worth every penny to get it done perfectly!

The technician arrived on time, He discussed the work with us to understand where we wanted our TV mounted. Work was completed quickly and the TV mount looks great. The tehicain cleaned up the entire area and moved furniture back to original locations. Entire experience was first rate

Great service! The tech was friendly and very knowledgeable. He was able to get the tv mounted on brick in no time. Looking forward to getting sound hooked up next.

Long story short, the tv was installed properly with the “no gap” wall mount that I had requested originally. Unfortunately this was after 3 separate visits. My recommendation is to always go with one of their Best Buy Geek tech’s and not someone freelance due to scheduling needs. I’m sure there are great install techs who work for Best Buy, but the geek squad guys are phenomenal

The agent mounted my TV with ease and professionally like the professionals they are. My second TV mounting was just as good and even faster. All of my devices were hooked up and the choice he helped me with in choosing where to mount the TV exactly was perfect! Thanks!

These guys where so wonderful they set up so fast explained all the features and great personalities they where very precessional

The mounting team was professional, on-time, fast, polite, efficient. Highly recommended.

The Geek Squad member arrived on time and was careful in setting up the TV, including in installing a new wall mount. He explained all the settings and took care of the Roku set up as well.

Nothing but a rave review for John Shores and his partner. They were very friendly, customer oriented and knowledgeable about the whole installation process. They work very well with the ATT installer and the Phoenix/SONOS installer in getting the complete system up and running. Great job guys.

On time polite neat and cleaned up plus took packing away. Knew exactly what needed to be done and were efficient and timely.

The guys were fantastic. Quick, professional and very informative.

The team was excellent. They were extremely pleasant. They took the time to set it up and explain it to me. Definitely worth the setup fee! Highly recommend not doing it yourself.

They were excellent. Very knowledgeable. They had great customer service. They answered all my questions.

The two folks who came in helped with the install went above and beyond their commitment to get this job done in a very friendly way. I highly recommend Geek Squad and now I'm a lifelong customer of Best Buy because of this amazing experience.

Arrived on time as scheduled very knowledgeable and helpful

The agents did a nice job with mounting my tv. They were knowledgeable and did nice work, though it did take a bit longer than I expected (they needed to get parts from their van that they didn't bring in with them).

The agents remove my 55" tv from my living room and mounted it in my family room and connected it to cable. They mounted my 75" tv in the living room and connected it to the sound bar and cable. They did a great job!

I purchased a table mount which took almost 5 minutes for a separate "furniture" team to put together. Not a good value for the extra $49. The installation of the TV, which cost another $49, by a separate team went smoothly. I would have appreciated more time spent on explaining the remote which I still have not mastered.

They were prompt and did a good job, They cleaned up and moved my old TV to a new area, Two nice fellas.

The two agents that came in and installed our tv and soundbar were true professionals. They took the time to make sure we were completely satisfied with placement, were quick, and made sure everything was tidy before leaving. I would recommend this service to anyone!