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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 343 Showing 6,841-6,860 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my tv and did a great job! Very careful and made sure everything was done properly. Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad crew has been here to my home twice now installing complicated wall hanging 'frame tvs.' Both installations went very smoothly and could not have been more professionally handled start to finish. Installation and delivery is definitely now the strong point of Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great experience with this installation! All my questions were answered, the TV looks great, and everything's working flawlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys arrived early and were in and out in 30 minutes. They were quick and accurate. Set things up perfectly. Tested connections and I feel super comfortable with my TV mounted. They did an amazing job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting and installing 65 inch big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time, respected my home and health requirements due to covid. They did their job, did it right, answered all my questions and demonstrated everything. Great job. I highly recommend Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my TV and ran the lines quickly and cleaned up nicely

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice, neat job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and measure and installed the tv right away with precision and they make sure that we agree with their decision

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Definitely have them install you new purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a quick and great job setting up my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad so worth the $!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional and efficient. Lead technician showed me how to do the streaming. I would have never been able to set the TV up without them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moving Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got the work done yet left the issue on the other wall and I still need to resolve it. I had to push to get them to get a part I needed to finish the job. The new install looks awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MyNew 55” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugo knew exactly what to do. He arrived on time and explained everything he was doing and how to use the new set.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my 75 inch Sony was done to perfection. The two men were very friendly and efficient. They were knowledgeable in what needed to be done. They also hooked up my surround sound. Everything was done to my satisfaction before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    10 Stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was fast, friendly, and made sure the tv was positioned perfectly. Also made sure to set up tv functionality and showed me how to use it. Wish I had more for them to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed new TV in record time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting and installation of our new TV was accomplished in record time by the Geek Squad! They insured that all equipment was in working order, and removed all of the packaging along with the old TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs arrived on time and called also. Installed my tv,new tv mount and setup internet. I feel so spoiled with the fantastic service. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic client experience.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is phenomenal. I have high expectations for client service personnel and the were spot on. They were respectful of being in my home. They were courteous and extremely knowledgeable. Can’t say enough good things about them.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Friendly Geeks and Neat Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional and on time. They worked quickly, informed me of any potential problems, and cleaned up after themselves. I highly recommend the tv installation. In fact I may have them hang another tv for me soon.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Install Was Exemplary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, customer-friendly, knowledgeable & perfectly executed the install/clean-up. There are great representatives of Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did an excellent job and even did more than expected. They made sure all the wires stayed hidden behind the TV once mounted on the wall. And then made sure I knew all the in's and out's with the remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad techs carefully unloaded TV & soundbar. Then installed both items & HDMI cables properly. Synchronized all electronics to satelite cable.

    I would recommend this to a friend