Customer Ratings & Reviews

Geek squad arrived on time and had both TVs installed quickly and efficiently. Highly recommend them.

The agents did a great job installing and leveling the TV as well as setting up the streaming service. Both agents were courteous and they were efficient and quick.

Service was amazing! Service men were courteous, professional and very knowledgeable. Very pleased with the service

The original installers where terrible, in over thier heads. If that wasn't bad enough, they scratched our new TV console. Best Buy stepped up and sent a new crew who went above and beyond, did a great job!

They mounted my two 75 inch TV's with no problems.

Phenomenal service! Provided meaningful guidance and assistance throughout the experience as they mounted a TV on the wall and solved for several issues that the installation presented.

The guys that came out were very friendly and knew exactly what to do. They cleaned up after installing the 85” TV on the wall.

agent installed my TV and mounted it in a very professional manner. He respected my time and my house. He was very clean and neat.

Excellent job in and out quick very professional prepared for future upgrades even

I bought a Samsung TV for my wife's new home office and the installation service. I also had to pick up a new cable box for the room. I must commend the techs, Marty and Carlos, for surpassing my expectations. During the installation, they found that the cable company assigned the wrong box to my account. They were able to determine this when the TV failed to operate after the installation. They patiently communicated with the company and completed the installation. I thought I was going to have to arrange a service appointment with the cable company before we would be able to watch the new TV. My wife and I sincerely appreciated this since we were having guest that weekend. Best Buy is fortunate to have employees like Marty and Carlos who put the customer first. I just want to thank them for taking the extra steps to complete the installation so we had the TV available for our guests.

Worth it. I wouldn’t have been able to do myself in the time they did. Do recommend having a certified Geek squad installer do it. Nothing bad towards 3rd party but in setting up the Geek squad returned to help set up and teach me some tricks

My installer went above and beyond. He did an excellent job, was on time and friendly and made sure to do an excellent job explaining what he did, then left the area very clean.

The installer was super quick and knew exactly what he was doing, which gave me confidence that my large TV wouldn't be pulling out of the wall and falling. If you are trying to mount a large TV yourself with a friend, rethink that, and have Best Buy install!

Very happy with the install of our TV. Had some questions about the best position on the wall and was hoping to get some good advice. We could tell how much experience and knowledge they had hanging TVs. Well worth it.

Highly recommend Geek squad for installation. Pays to have them to do install especially delivery.

Totally professional, extremely careful and kind to the client.

On time and fast installation! I'll use this service again.

First off, the two gentlemen arrived right on time! Such a rare thing these days. They worked efficiently and like a team that has been together for years. Also, they wore their masks through the whole job. I never felt uneasy about having them in the house. The job went quickly since I already had the mounting equipment installed from my other tv. All they had to do was remove the old one and hang up the new one. Most of the job was in setting up the new tv to the cable, setting up the remote, etc. I gained so much knowledge from them as to what the new tv offered, and what services I could now access and how to access them. But one of the best parts of the service was that they took away the old 55" tv! That was the icing on the cupcake. I highly recommend the Geek Squad.

The quality of the mount job Marco and his team performed was absolutely top notch. Their suggestions on how to mount and run cables were perfect. Their dedication to making it incredibly functional and aesthetically pleasing was inspiring. These guys know what they're doing.

Great service. Agents were in and out in an hour. Very courteous and competent. We have a 75 inch tv and would not have been able to do this as quickly. Plus, the tv is heavy!