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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great install keep up the good work. Will use again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job of setting up the display and mounting. Explained what they were doing and were very friendly. Ensured I knew how to make adjustments

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted a tv and installed a sound bar for my son at his new house and the agent was super nice and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job by Geek Squad as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall quickly and professionally. They were in time, helpful and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Nathan delivered and installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Nathan, delivered and installed my new TV and connected the devices that were viable. My DVD player is old and did not work so he looked up the SKU number at Best Buy so I will go in and purchase a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    William J, Geek Squad Tech knows his electronics.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed our 82" Samsung QLED 4K UHD, HDR and Sound Bar System in our great room. He also came back a month later to calibrate the TV and it made a world of difference in picture quality and sound compared to factory default settings.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed, hooked up worry free. Installer also gave many useful suggestions to optimize my viewing entertainment. No hassles or worries about pinching the screen for damaging an expensive investment

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    MrKen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came out was very good. They mounted my TV to the wall and set up everything to my satisfaction. It took over a month to get an appointment. But nobody wants to work anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting, Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came to my house was amazing. They got my TV installed and on the wall quickly and efficiently. They also taught me how to use the new Magic Remote that comes with LG TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr. J

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung 82" OLEAD!! Great picture and sound. I ordered the TV online and it arrived in one week! The Geek Squad delivered and mounted it perfectly! Could not have asked for better service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed the tv mount was very professional and punctual when it came to installing our television and tv mount. Best Buy truly provides great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys are so knowlegible and they ask you and share their opinion on where they think it would be best stud wise. i have had three of these tv put in and have been very happy and would reccommend the geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My TV was installed quickly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. The technical team was responsive and prompt. They made sure I understood everything they were doing and that I had a say in how high I wanted to TV mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Does an amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put it right where I wonted it with no problem and had all the tools at hand to get the job done did not forget nuthin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let The Geek Squad Pros Do It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my younger years I tackled projects like this on my own. Sometimes with regrets. Imposing on friends and relatives to assist with mounting a larger screen TV is not worth it. "Let The Geek Squad Pros Do It". No regrets. The two member Squad team worked like a friendly well oiled machine. They had necessary hardware available on their truck. Hooked up my streaming devices, soundbar and verified that they were all functioning properly. Answered all my questions and took away all the packaging. In short "Let The Geek Squad Pros Do It".

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! The Geek Squad mounted my TV perfectly, excellent job and fantastic Customer Service, thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the TV mounting bracket and mounted the TV and hooked up wiring and the wires. They set the system and gave instructions on how to use the system. Very satisfied. Highly recommend the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Super fast, super neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two were very professional, very clean and very quick. They had my 85 inch TV up on the wall in 20 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was just great, making suggestions that were totally relevant to the tv being installed. Just a great person. Set up my remote,got zoo my apps up and running

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived swiftly and installed the tv with ease they even proved it was on there well would call them when mounting my next tv

    I would recommend this to a friend