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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 38,689 reviews
  • Rated 5 out of 5 stars

    Professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great experience. The team was professional and respectful. Very helpful and detailed work! Installed a new tv mount. Set up my Sony Tv Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on the installation of my 65" TV! The installers were very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installation was a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with the Best Buy Agents has always been a great experience, knowledgeable, proactive, solution oriented. The agents that helped me with my tv installation made a special trip back to make sure everything was working, they were excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived during the appointment time window which was given. They gave me several options for mounting my TV in the corner and connected all of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad does great TV installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and quick with the TV mounting installation. They mounted my 77 in LG C1. They made sure to ask the viewing level of where I wanted the TV to be, and they cleaned up after. They also help with the setup, including connecting one device and the TV to my home network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to set up our television were extremely helpful and knowledgeable about the product. I would highly recommend using this service for anyone who may wonder if it's worth it. It was!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75 inch TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount my TV to the wall were excellent. They were quick and mounted it perfectly. Id highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing project done swiftly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. The guys that came to my home were so respectful. They were friendly, generous, funny, and worked so casually and carefully to mount my new tv. He even swept up the little white styrofoam when they were done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocked it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and left everything cleaner than they found it. Ezra was very communicative before he came out and during the whole process to make sure I was satisfied. Patiently went through options and recommendations with me. They ran cabling in the wall and mounted the TV and soundbar. Recommended I run an extra HDMI in the wall while they were there for future use in case I wanted to hook something else up. Low and behold 2 weeks later I needed it and was sooo glad it was already there and easy peasy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    On time and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One agent came on time. He made sure to show us where and how he would mount our TV. He was courteous and communicative. He cleaned up after himself and left. Happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad very professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were fabulous and provided suggestions for additional products and services. The suggestions on how to mount our tv were welcomed, also! We would have made a mistake had we not discussed the options.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    10 out of 10 would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great. He did it quickly and as quietly as possible as I worked from home. Once completed, he explained all the in's and out's of my TV and soundbar. I had a small issue and he came right back to fix it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Geek Squad rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were prompt, professional and courteous. Actually showed up early and finished the job in less than 45 minutes. Before they left they cleaned up, took all the packing materials and then reviewed how to use the product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came out were promptly on time, Polite, and friendly. Their installation of my mounting bracket and TV were seamless end to end. I would recommend Best Buy’s geek squad it’s worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the rescue!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting we chose to hold our 43” tv is perfect . It allowed us to mount the TV in the corner of our new sunroom..The Geek Squad got the mount and TV up and going in no time.. no fuss … no muss . Grateful Homeowners here!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Geeks" were great. They started to work as soon as they arrived and got both TVs up and working within an hour. Personable, knowledgeable and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed a TV mount and set it up perfectly. They arrived on time and they tied up all cables, neatly. They made sure I understrood how to move the TV screen, properly. TYhey were polite, knowledgeable and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    IT was a quick process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A GREAT AND OUTSTANDING JOB !! I would use them again because the work was great and fast and professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad. Professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers arrived right on time, had TV mounted perfectly in no time. There was no clean up even necessary

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick Install!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I have had 3 televisions mounted in the past 2 months. Two Tilt TV Wall Mounts and one Full-Motion TV Wall Mount. The installers showed up on time and worked efficiently. They where in and out in about 2 hours. So far so good!!

    I would recommend this to a friend