Customer Ratings & Reviews

The agent came and mounted my tv perfectly. He was courteous and extremely professional. I work with tools all the time n my job and I am very happy that I paid to have this done anyway. One less headache for me! :)

Definitely glad we hired the Geek Squad to properly install the wall mount and our new TV. No sense leaving this to chance. They showed up on time, did the work and were very professional. Bravo!

Great job...they were on time and finished up quickly

The Geek Squad tech, Sean, is an ASSET to the Best Buy's Geek Squad team!!! He was extremely professional, thorough, and installed our TV with such great care. This is my first time using Geek Squad and honestly it has been a wonderful experience. Sean is also very knowledgeable about TVs, its setup, and associated settings. We has multiple questions and he answered all of them in detail. Sean knows his stuff. I was pleasantly surprised he knew so much. He even followed up with us to make sure we are having a great experience with our TV and everything is working per our expectations. Simply put, Sean is the BEST, and I MEAN, THE BEST, technician we have come across!! Best Buy, you need to give Sean a raise!! :)

The guys that delivered and set up the TV were great, very professional.

I paid the extra money to have the BestBuy installation team come and install my son's new smart TV and full swivel mounting bracket and it was the best money spent. I didn't have to worry about getting someone to install it and they stand by their work.

Jon and his team did an excellent job probably only took about 20 minutes after I showed where I wanted set up they even installed a light system on the back of the tv very nice guys

Agents mounted my tv and hooked all my systems up to tv. The agents did a great job and were fast, knowledgeable. Made sure everything worked properly.

Thanks to the Geek Squad I did not have to endure the hassle of mounting my new tv and setting it up. They also installed a security system for me. Very polite gentlemen and careful to wear shoe covers when going in and out of the house. I appreciated that.

The two technicians showed up on-time and did a fantastic job mounting the TV, explaining the settings, cleaning up, etc. They worked together so well as a team…it was impressive to watch. I was hesitant to use Geek Squad as I thought I could find someone else to mount the TV. I’m glad I changed my mind and used their services. It was well worth the cost.

The Geek Squad technician mounted my new LG OLED TV to the wall, ran through the setup with my husband and me and demonstrated how to use key features and change key settings. He was very helpful!

This mount was perfect for our 85 inch tv. It swivels well and has held up great!

The agents helped mount a TV in a tricky corner - great service, extremely friendly and cleaned up. Definitely recommend the Geek Squad services!

The mount I had purchased would not have worked well for the installation site. The installation crew recommended another mount that they had available on the truck and installed it. They addressed all our concerns and were professional. We were happy with their service.

The 2 gentlemen arrived and installed my tv in a timely and pleasant manner. I have since relied on them to answer two questions for me and all the questions were answered promptly and to my satisfaction.

The agents were very knowledgeable and friendly. They mounted the tv above my fireplace perfectly. The agents followed all cdc guidelines and completed the job quickly. Will definitely use geek squad in the future!

The agent helped to remove the old mount and mounted the new TV at the appropriate requested height. This was done very quickly.

This was to remove (raise) an existing TV wall mount. Anthony Donaldson did a good job with the installation, but he was a few hours later than scheduled.

The agreement I had with the geek squad was to install to holding brackets and mount two TV’s. However, the brackets for the sound bar were not with the sound bar brackets. The geek squad tech said he would return in a couple of days with brackets and putting cables in the wall. It has now been over a month and nothing from this tech. The tech was a great guy and did excellent work on the areas completed. The overall issue is no return follow up as promised. I also gave the lower rating for the communication lack between order taker, parts department. I would just like to have it completed

It’s awesome!! The install went great, the picture is clear. We like it and would recommend it.