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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 351 Showing 7,001-7,020 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    UP, UP & Away!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to remove (raise) an existing TV wall mount. Anthony Donaldson did a good job with the installation, but he was a few hours later than scheduled.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad knows their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen did a great job installing both TV’s onto the walls. There was a hiccup which is being taken care of so overall, I’m very pleased and they accomplished all the work that needed performed in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad provides excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal service! Provided meaningful guidance and assistance throughout the experience as they mounted a TV on the wall and solved for several issues that the installation presented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EZ's Geeks are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geeks mount our new tv, and they connected it to all our devices. Then we had them back again to move it to the other side of the room after we rearranged our furniture. They were in and out in no time, where very professional, and quite helpful. EZ runs a great ship over there in ORL.... xoxo

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was just great, making suggestions that were totally relevant to the tv being installed. Just a great person. Set up my remote,got zoo my apps up and running

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well worth the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in nd installed new TV for us. They were prompt, courteous and well versed. WE appreciate the time they took to explain the process and keep us in the loop as they came across issues. They went the extra mile. This is what service is about.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and did a great job! Extremely courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    10 Stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was fast, friendly, and made sure the tv was positioned perfectly. Also made sure to set up tv functionality and showed me how to use it. Wish I had more for them to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I utilized this service due to a tv swap. I wasn’t looking forward to trying to mount the tv myself so I opted for this service. I’m thankful that I did. They did a great job and had it adjusted perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and professional mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came early, quickly assessed the situation, and mounted the TV quickly and professionally. I think it took them only about 15 minutes, which was faster than it took me when I tried to mount my own TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two techs were just outstanding. Completely worth the money, they installed the TV and wall mount perfectly and quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected to all my pay channels I never would have been able to do it alone I guess because of my age he carried the old tv downstairs for me

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed the tv mount was very professional and punctual when it came to installing our television and tv mount. Best Buy truly provides great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. On time, put on shoe covers and explained what he did.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed my TV quickly !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and expert. They understood the customer needs and mounted the TV accordingly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great quality service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my new TV mounted on the wall replacing an existing mount (new TV was larger than the old one). Crew showed up on time, did great work, cleaned up after themselves and were very customer centric in dealing with me. Well done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed new TV in record time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting and installation of our new TV was accomplished in record time by the Geek Squad! They insured that all equipment was in working order, and removed all of the packaging along with the old TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damien and his helper did an excellent job installing the wall mount tv and sound bar. I am 100% satisfied with their work. They took their time and made sure it was done right!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75" 4K TV Home setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers were personable, they explained the setup step by step and answered all my questions. They also help me set up the TV's Google apps.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv Install-easy peasy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a fantastic job and spent time making sure all of the features worked efficiently with my home theater setup. They were super friendly, helpful and made sure their workspace was clean when they left. Would totally recommend them!

    I would recommend this to a friend