Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 351 Showing 7,001-7,020 of 38,688 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Unbelievably awesome.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing my new 65 inch 4k tv, I didn't want to error in mounting it. The installers, ZEB and AUSTIN were excellent. Not only did they install quickly, but were able to complete various tasks like in wall cabling and when finished, didn't even know they had been there it was so clean.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Made it look easy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents carried new TV in, set-up and connected all devices and remotes. Moved old TV. Very accommodating. Appreciate that they take the hard work out of setting up a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful, fast , and respectful of our space. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv exactly how I wanted it and made sure that I was satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A+ Set UP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient, and great communications by the installers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed my TV quickly !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and expert. They understood the customer needs and mounted the TV accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job. Quick clean and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek quad TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted the TV were very courteous kept things very neat and cleaned up after themselves they completed the task very quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Sqaud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and his partner did an amazing job. Fast and it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks, Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv on my existing wall mount. He was quick and thorough and provided instructions on how to use the tv and remote controls. He was polite and neat and tidy, disposing of all packing materials and the old tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    A hiccup but all is good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two trips for the techs but it all ended well. The first trip was a bust when the tech missed the outlet that was behind the TV and told us we needed to install one to make it legal! Oh well, we needed to reschedule and all was ok. The tech team did a good job of replacing our TV mount, TV, and programming our remote.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad does it best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad takes the hassle of mounting the tv properly. The team installed the tv just where I wanted it. The frustration of setting up the tv and reading manuals is eliminated. The Geek Squad sets up the tv then showed me how to use all of the features. I use them for everything I can.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed my TV Flawlessly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about mounting my 85 inch TV. So many things could go wrong but Geek Squad was able to mount it without any issues or damage. It looks amazing on my wall: all the wires are hidden and there is enough space to hide my game consoles too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS were excellent. Took great care with my new items and carpet. Wore footies over their shoes. I love that too.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a tricky install because it is in a tight corner & on a weird angle. The installers did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best money spent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The serviceman did all the removal of old TV, put it into new room, set it up and then hung the connector on the wall and attached the new TV. He then set up the capabilities and showed my husband how to use it. It was the best money spent as I would never have done all of that so quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did everything right.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, Practiced social distancing. Install was fast, and proper time was spent on set-up and answering questions. The next day I had a question about a message on the TV, so I called the installer, and he answered it quickly and correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great full motion TV mount, heavy duty and very sturdy. Geek Squad explained several options for the TV mount and since I needed to move the TV out from the wall and angle it, they recommended a full motion TV mount. The mount was installed by the Geek Squad which did an outstanding job of both installing the TV mount and setting up my new TV. They were very neat and tidy during the installation. Have my newly purchased 55" TV mounted and it works tremendously. I have repositioned my TV several times with ease. It has cable channels in the back arms of the mount to hide your cords. Purchased because most of the new TV's have the legs at the ends and I have a small TV cabinet and didn't want to purchase a new cabinet. Highly recommend both the TV mount and Geek Squad to install. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Installers Rock!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tv installers are great. I have had them install two different TVs during the pandemic and it’s been a quick and efficient job both times. I am a member of the Tech Support club so having them install a $65” TV for $49 is a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They we're so patient with with me.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up my tv . and all my devices we just had a problem with the door bell and I had to call my alarm company to come out to fix that problem and now it works fine.

    I would recommend this to a friend