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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the TV very professionally. Showed me some of the features of the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was on point with install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount is working well. Doing the job and seems sturdy. Geek Squad techs were so thorough and knowledgeable. They did a wonderful job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a fantastic job mounting a 75 inch TV. They were professional, gave great recommendations on placement & cleaned up when finished.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very prompt, helpful, courteous, professional and friendly. Don't know that I could have asked for much more. This is the second time that I have purchased Geek Squad in-home services and I have absolutely no complaints about either time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went great. Very satisfied with install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon Hunter and his guys did a fantastic job mounting and connecting my new tv. They were very friendly and very professional. They worked very well together as a team and walked me through everything even the tricky remote. Thanks GS!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience with The Geek They arrived on time and did a great job hanging the TV They were sensitive to our home Came in with shoe covers and cleaned up after themselves Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent. Very knowledgeable. They had great customer service. They answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two techs were just outstanding. Completely worth the money, they installed the TV and wall mount perfectly and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have the Best Buy people set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are not techie, so for us this service is a no brainer. I would never purchase anything the level and quality of my 65" TV without having Best Buy on hand to install it. We purchased our home 7 years ago, and Best Buy installed and hooked everything up. We had a surround sound system in the home we purchased, all the cables and wiring are all neatly bound together and out of sight behind the cabinetry. That could not have been more professional, but then they hooked up my computers, and printers, etc. They were here most of the day, but they got it all done, and we got the tutorials on how to work everything with the remotes before they left. I guarantee it's worth every penny. They were recently back in my home to install the upgraded TV and again walk us through everything. These people wear booties in your home and work in whispers to not intrude on you! They are skilled, polite, professional, and worth it!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    IT was a quick process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A GREAT AND OUTSTANDING JOB !! I would use them again because the work was great and fast and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was great! On time, efficiently set up the new mounts and tv and got our sound bar sinced to the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad. Professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers arrived right on time, had TV mounted perfectly in no time. There was no clean up even necessary

    No, I would not recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was professional and knowledgeable. They were also patient and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my mount were on time, professional, and friendly. It was great how quickly they put things together. I even kept myself in the loop about what they were doing and explained about the remotes, along with helping to get the cable and WI-FI connected.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very courteous and mounted the tv without difficulty. We have had problems with our Harmony remote and they are supposed to return to replace that device. It is just taking a bit longer than we hoped.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great professionals

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my new 75in tv installed and the guys were quick and helpful. Definitely would have Best Buy install more.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my 65” TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very courteous, answered all my questions and cleaned up. They made everything was fully operational and I was comfortable before they left and how to get a hold of them if I had any issues later. Very pleased with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    So happy I purchased this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased "Total Tech Support" from Best Buy for a new home and it has paid for itself over and over again. The products are best in class and price and the install perfect, no regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly and accurately mounted my tv and reconnected all of my devices. Appreciate the extra effort to try to center the tv despite the location of the studs

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Friendly knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and connected it to the cable box and an old dvd/vcr player I have. They set up the tv and made sure everything worked. They showed me how the remote worked and set up my tv with my wifi too.

    I would recommend this to a friend