Customer Ratings & Reviews

The Geek Squad was quick and professional. They installed the wall mount and TV, helped us get the TV programed and running again. If I ever need something else installed I would request this team. They were awesome!!

The service guys did a great job. They were on time, pleasant, professional and made sure we understand the control devices before leaving.

The agents were very professional. They put covers over their shoes and had the new TV up and running in no time. I was even able to purchase a 4K HDMI stick.

The agents were incredibly helpful and polite. Very professional and did a great job in a short amount of time. Were also patient and extremely helpful showing me how to use the new TV. A+++++

The service was first class and the tv looks awesome! The agents taught us how to use it, and showed us the features of the tv. We couldn’t be happier!

The first delivery was going good until when they were to put up the tv, there was a large crack on the display. They had to take the tv back. What was difficult after that, was that I had to call Best Buy back the following day myself to try and find the exact same tv, order it, and then schedule a new install date. It was confusing, because you would expect Best Buy to try and find the tv and call me back to schedule a new install date from their end.

The agents were there on time, mounted the tv - went the extra mile to make sure it was a professional job - it looks great and they even cleaned up after themselves. They were very nice and I would very much recommend them for any install

Geek Squad Team did a great job installing my new TV and explaining things as they were going through the process. Also kept me informed of their arrival time and were very professional throughout the install.

Service window was 7 am to 1 pm. Geek squard arrived at 9:15 am. The two gentlemen were curtious, professional & knowledgeable. TV was hung and cleanup was done by 9:45. Very pleases.

We had the geek squad mountt our tv and connect to tv box. The tv miunt is great and having a box to connect all the stuff that needs connecting is great. Just wish the great salesperson who helped us in the store told us about the box and size of it.

great job, nice guy. very professional Thank You Greg U

Mike & Dan did a great job! They were both courteous and helpful and very attentive to cleaning up and removing all trash. They were patient in explaining how to operate my new TV and answering my questions. Very easy and pleasant to deal with. I highly recommend them!!

I had the geek squad install and I am glad I did it tilts swivels and you can extend out at least a foot plus. I purchased a outdoor tv and tv bracket perfect fit for what I had the geek squad do

Our installation was perfect. Aleksandr was great about what needed to be done, and helped me get the correct equipment. I’m thoroughly impressed.

They were courteous, knowledgeable, and efficient in installing and setting up my 75” TV

Professionalism, fast and easy looking process of the installation TV to the wall. First what impressed me is the level of excellent communication. When he walked inside the apartment, he wears the shoe covers to protect the floor from damaging and getting dirty. We had very nice and pleasant conversation, well educated in his field. Experienced, respectful, neat , quick, done the job with a minimum possible amount of dirt and surprisingly left the work place very clean after installing the Tv on the drywall.

Only the Geek Squad would have mounted my new 65 inch Samsung QLED on the wall for me. They are professional, well mannered, kind and took great care protecting my property. Not even a speck of dust or debris on the floor. I will use them again in the future.

the technician's was great they had knowledge of the television i brought and they also installed them quick and easy very pleased i brought the geek squad account so I can count them for my installation needs Go Geek Squad

The Installation crew began by asking to review my expectations for the service call. They listened and asked for added clarification as needed. After installing the new TV they reviewed operating systems.

We wanted them to hook up the TV directly to the router/modem with the Ethernet or HDMI (or whatever) cables that we BOUGHT from them, rather than having the TV on Wi-Fi only. They neglected that.... and they also neglected to hook up the flat "Air-TV-Antenna" thing that we also bought with the TV. We wanted everything done by them so if there were any issues we would know from the get-go. So the moral of the story is MAKE SURE YOU HAVE THEM DO EVERYTHING WHILE YOU WATCH, or they will take shortcuts!