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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 354 Showing 7,061-7,080 of 38,688 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Had several TV mounts including an 81"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very professional and explained the use and differences in each mount. We had forgot one mount and they came prepared with an extra one which was very helpful. The checkout process was easy and I would use the Geek Squad again because they know what they are doing!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Geek Squad to mount my TV. They were professional, neat, knowledgeable and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Could not recommend more highly, a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely professional job, no aspect of the installation was missed and the team were just a joy to work with!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was one that I would highly recommend to everyone. Efficient with accuracy, and knowledgeable. Showed much respect in our home!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted my 75 inch tv, cleaned all the packaging, showed me how to use everything and connected our Netflix and Hulu so we didn't have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the Win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were amazing. They mounted my new TV and also removed one from another room without damaging my walls. They even brought shoe covers so not to track dirt/mud into my house. Amazing service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thank you for the professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was pleasant, efficient and knowledgeable. One reason we purchased from Best Buy was their installation option and we were not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    On time an efficient work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad arrived on time and removed my old tv and mount and placed it in my spare room. Then in installed a new mount and my new tv. They also connected and set it up working right away. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Did an outstanding job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an outstanding job on my TV. I’m so glad I had them do the mount and install. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new wall mount! Geek Squad fit it in perfwctly to my space, replacing an old wall mount

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad were in and out in record time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men from Geek Squad were friendly and knoledgeable. The asked appropriate questions about hoe I wanted the tv mou ted

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv to the concrete brick wsll

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my TV with surround sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time, very respectful with a wide knowledge base and very experienced; Great Job! Geek Squad!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service men mounted my tv and took away the TV box even though I did not buy the TV from Best Buy. I only bought the mount and mounting service. They we're quick and the TV was perfectly centered. They were friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was knowledgeable courteous and proficient. The product was up and running in no time. The area was left neat and clean and the trash was taken away.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Seek out best quality and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeksquad agents called ahead of time to let me know when they would be arriving, they were very polite and professional doing their job. And they also made sure i was satisfied with the placement and service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    75” TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cam was timely, efficient, and extremely respectful and neat with the installation. He also took the time to show me all of features of our new TV. Outstanding service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The geek squad did a seamless job in installing m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a fabulous job in installing and mounting my television. They also showed me how to work the television and navigate the remote with very little effort. Overall, it was a good experience

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast service, accuracy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was highly please with this mounting service. The job was done rather quick, and the service techs made sure to position the TV exactly where asked. They also assisted in TV setup, overall, I am pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Hats off to Geek Squad for excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two different appointments this year to have Geek Squad wall mount large TVs. Both teams were friendly, professional and provided top notch service. I've used Geek squad mounting service about a half a dozen times over the years. They never disappoint.

    I would recommend this to a friend