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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 354 Showing 7,061-7,080 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and installation. Team was on time, courteous. Walked us through operation and left when all systems were operational. Same Team installed TV, sound system. Appreciated having same expertise return for installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed TV efficiently

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris from the Geek squad was fantastic. Mounted the bracket installed the TV and explained the new remote. Super professional and extremely neat. Could not have provided better service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      A new television being mounted on the wall really transforms the room into a small theater. It is nice to know that the Geek Squad Agent was able to complete the work to standards, especially explaining the remote. That can often be one of the more confusing parts! We hope you are enjoying the new device, and we look forward to working with you again soon!

  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tv was installed quickly and correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable good customer service appreciated they wore booties over their shoes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great polite and got everything set up quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was excellent at installing my TV. He is very well versed in the area and took a lot of time explaining how to get the most out my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the mounting hardware, mounted the TV, and connected all our devices. The time taken was very appropriate. There was no mess to clean up after the agent left. Excellent job and professional in every sense.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job as if it were their own home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my tv quickly & professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the 2 men that came to my house to mount my tv on the wall. They were very professional & very nice. They did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad perfect TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He installed my 2 TV mounts & didn't leave until EVERYTHING was figured out! He went above & beyond what I was expecting.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in a timely fashion and was very professional. Mounted tv outside and made sure sound bar was working properly. Couldn't ask for a better job. Nate and Gil are awesome very knowledgeable about equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service came on Time was very helpful and very generous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and quick. Asked questions on where I wanted the TV. Mounted the TV sturdily to the wall. They took all the trash with them when they left. Great expierence.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great and so is the new TV the install was easy and the Tech walked me thru the set up and he did a great job. Thank you….

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    PROFESSIONALS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who installed my 65inch LG tv were very professional. The tv was installed on my wall quickly with no issues. The guys cleaned up and took the time to show us how to use the tv and set everything up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Happy with installation but missing fire stick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very well and very happy with everything but we had a fire stick on the old TV that disappeared and when I called the person who installed it to find out where her put it I never received a call back. We would have liked it back for another TV!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Purchase and delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV they brought it they mounted on to the wall. They set it up and they took the old TV all because I’m a total tech member.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Becoming a "Totaltech" member was the best money spent. It's paid for itself many times. This installation was free with the membership. Quick, clean and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 5 Star rating to the two installers Lazedrick & Ray. They did an Awesome job and we're so pleasant to talk to and extremely helpful. I would recommend this service to everyone, it's worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and knowledgeable. Did a great job in a short amount of time. Extremally pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my TV with surround sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time, very respectful with a wide knowledge base and very experienced; Great Job! Geek Squad!!!

    I would recommend this to a friend