Customer Ratings & Reviews

Great service and easy to mount. In less than 30 min my TV was mounted, configured and working perfectly.

Satisfied with the service provided. However, I was informed in store this TV could be mounted flush. Installers told me they couldn’t install flush because of the cable panel and tv mount provided with tv purchase. I asked in store employees several times about flush mounting and informed them in detail my wall set up that matched exactly what installers worked with upon arrival.

The installers who mounted the TV and installed the audio equipment did a super job. Very through in explaining the function of each piece, walking me through the installation and setup of all. Couldn't of asked for better, professional service. Very pleased.

Geek squad, your service was fantastic. the guys that hung my tv was professional and very knowledgeable. Only if we had the professionalism from employees in other retail stores like you have, life would be great.

First of all I want to say that my installer was great and he got my TV up pretty quickly the day he came. The part that I didn't know when I paid for the mounting service was that Best Buy now outsources this service to 3rd party installers contracted through Best Buy. They're not actually "Geek Squad" people who come out to your house to do it anymore. Not that it really made a difference but it would have been good to know that up front before I started getting calls from people I didn't know trying to talk to me about my TV installation. At the end of the day the guy who did my install was great and he was very professional and courteous throughout the process.

The agents were very professional and expert. They understood the customer needs and mounted the TV accordingly.

We mounted our 75” TV in our bedroom. After over a year, their is no change. The mount is doing its job and the installation was a breeze, courtesy of Geek Squad.

This is the 3rd tv we have used the Geek Squad services with. They do an excellent job, take the time to make sure you know how to use the product too. Will be using them again for my next tv.

This is the greatest tv wall mount that you could ever buy. It’s awesome because it holds up to a 95 inch tv so if I want to upgrade in the future to a bigger tv I can without buying another stand.

Geek Squad team came in and using the mount I provided attached my 65” TV to the wall. It took them less than 40 minutes to complete the job and they set up my remote along with my Apple TV streaming device in minutes. Very reasonable charge as I’m a member.

The guys that installed my 82 inch TV did a great job they were very helpful they set up my stereo and all my control devices I was very angry with Best Buy and they changed my attitude

The technicians delivered, mounted, and connected the TV quickly and efficiently. They also helped with the connection to our WiFi and streaming services. They were very polite and professional.

Couldn't asked for a more professional and friendly Tech. He was just great. Showed us everything about this TV. He left the room in great shape. Great Service

Could not be happier how this service went . They came when they said hook tv and sound bar on wall. Explain and set up both. Took away old set and trash

They always do a great job. I would always recommend them.

Jacob and Colton did an amazing job mounting three TV’s for us! They communcated regarding their arrival,and were very cordial and respectful. We appreciated how highly skilled, organized, and considerate they were in the placing of the mounts and set up, making sure everything was in an appropriate position for the room, and that everything worked properly. They cleaned everything up extremely well, We were extremely happy to have these two very professional young men as service providers!

Installer was fantastic! Made light conversation and provided thoughts/recommendations on actual height of the TV. Would highly recommend the tech! However, it tool almost ~3 weeks to get it scheduled.

The agents were fantastic. They mounted 4 TV's, 2 outside and 2 inside, and did a fantastic job. Would highly recommend!

I knew that at my age, and knowledge of today's technology, that having the Geek Squad do my install was the only way to go. I used this service many years ago with another TV install and was very satisfied. This time, the guys arrived on time, and did a very professional install. They kept me informed every step of the way through it. They were honest about not needing the new wall mount purchased since I already was using a suitable wall mount for this new install. They made sure my 7.1 audio system connected correctly. They ensured my blue-ray player connected correctly. They showed me how to stream from the internet, and how to use my new voice remote control device. There was nothing they did not cover with me. Then they removed my old TV that was being replaced by his install. This is the service to have when getting a new TV.

The local technical team did a very good job mounting and setting up television and other devices. Same team came out and replaced the first television and displayed the same level of quality service and professionalism.