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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 355 Showing 7,081-7,100 of 38,688 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Segundo Castillo and his partner were exceptional, prompt, fun, funny, and very professional. They come highly recommended. They even walked me through quick tips on how to use my new device and answered all the questions I had.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth the piece of mind for expensive TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient, and complete service; they oriented me to all the features; I am tech savvy and relatively strong... I could probably have done it myself, but for a TV that costs > $1000, this was a smart investment

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team member that came to my home was amazing. He took the extra time to help me get the t v exactly where I wanted it and did not question my OCD l o l

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents mounted 2 tv's for us and they did it in a quick and efficent manner. They also reconnected equipment and made sure all devices/tvs were working before they left. Great service, would do it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our Samsung purchase! Excellent picture quality! Smooth delivery and set up!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and made sure my TV was working perfectly before leaving. The agent was very professional and nice. He explained everything I needed to know about my TV and how to navigate through my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly hooked up the new TV to the other components already in place. They tested it to make sure everything was working properly and answered any questions that I had.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an awesome job

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two man team arrived promptly and kept me informed the entire time they were there. I had them come and mount my TV. The did an excellent job, provided some recommendations and left my home without a trace of them being there. Truly worth every penny spent.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greatest Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Anthony & Jason connected our 65 inch tv & set up everything. They did a fantastic job insetting up the tv & explaining how it works. Great Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is excellent for the price and was also done by a well qualified technician in a very short time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to raise my previously Geek Squad mounted display just a few inches and the guys that came were very quick and professional about it even asking several times if I was happy with the results. Highly recommended and definitely worth the cost!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Gee Squad—Professional in Every Way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad arrived right on time, spent five minutes to review the installation, and got right to work. The install was smooth, just as hoped for, and everything was cleaned up and trash removed in short order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to my home to mount my TV was nice & professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV with ease

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV, made sure the wifi was installed, checked the TV to make sure all channels and streaming services worked correctly. Cleaned up and took all trash away. They were a very perfessional group and wanted to make sure we were happy with what theydid.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service from Terrence - my Geek guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were punctual and professional. They made very sensical product recommendations and saved me some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and helped walk us through where it would fit best. Also, worked with us on recommending sound systems and warranty that we inquired about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and great time and efficiency left no mess and arrived on time definitely will be using them again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Big hundo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came to install my new 100in TV. After the team finished wall mounting it, they showed me some of the TVs quality features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This install was worth every penny. Juan and his partner did a great job. We were concerned over COVID-19 and they wore masks and wiped down everything. They even wiped the door knobs as they left my house. I couldn’t be happier with the service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick, professional and respectful of my home. our 75" TV was mounted on the wall, with the cables hidden. The techs arrived on time, explained what was to be done and how it would be done, and after I approved the location, did it quickly with a full clean-up afterward. Could I have done it myself? Yes, but it would have taken me longer to figure out what needed to be done, gather the tools, try to understand the instructions and arrange a friend to come and help lift and hold the TV. For the price it was well worth it to not have to hassle with this two person job, and to have people who knew exactly what needed to be done and how to do it. Their teamwork was pretty good, too, with each one doing part of the job concurrently.

    I would recommend this to a friend