DoorBOOsters are hereEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 357 Showing 7,121-7,140 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad Tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great excellent service. Communication was great. Add In they clean up their own mess. Top of the line service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was professional, knowledgeable, And mindful of my property. The boys did an excellent job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very pleased with Best Buy for delivery and setup. I had a tv mounted and the team did an exceptional job and even hauled away my old tv for recycling. I’m planning another tv purchase and will definitely use again for mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deeperwallmount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First group was OK. Helped me get it so Chrome display would Cast to TV. Second trip guy was totally great. He really knew his stuff and helped me get an HDMI connection between the TV and my computer so I could display my trip photos. First group didn't seem to have a solution for that. Had to have the second trip because the thin mount sold to me was too thin for the plug end to fit behind the TV into the wall outlet behind the TV. So, had to have second trip to remove the thin mount and replace with the deeper one. Also, even though I said I wanted the sound bar hung, the salesman did not sell me a mount for that so the second Geek did that. Cannot praise #2 enough although #1 was OK.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Demand Best Buy Agents Only!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as long as you get professional Best Buy agents installation is great. I had to have 4 different service calls, two due to third party contractors.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service from Terrence - my Geek guy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were punctual and professional. They made very sensical product recommendations and saved me some money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Granville Nottage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup went well explain to while setting up my tv and how turn and move it forward I was happy when everything was finish looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and great time and efficiency left no mess and arrived on time definitely will be using them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ethan and his partner did a really good job setting up everything. So helpful and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install over fireplace

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesme job. Very professional and quick! Easily since the mounting was on a stone fireplace. Great jo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did his job efficiently. The wall mount already installed worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Al and Lou were awesome, smart, and professional. I had a question after they left, and they came back to address the issue. Definitely went above and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad set and mounted my 75" TV with care.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents painstakingly set up my TV with a considerable amount of care. They were expertise in doing the job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome telescoping/swivel wall mount for tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    % stars to the GEEK squad team that came by. Both were extremely polite, respectful and mainly made the job of mounting large tv as if it was like hanging a picture on the wall. They put things back where they belong n cleared the box n items.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation by geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were very professional and did a very clean installation, I will always recommend their service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Fast and easy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly much better than hiring someone random to do the job! They were quick friendly and cleaned up after themselves. Took measurements to make sure everything was exactly how I wanted ! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly and worked fast. They did an amazing job getting my other equipment mounted out of sight and walk us through all the features and set everything up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great, Efficient Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad confirmed the approximate arrival time for my appointment, then updated me when they ran into traffic. They had my new TV mounted in no time, and stayed to ensure everything was connected properly. Friendly, professional--I love the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done Right the first time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, friendly , knowledgeable. They even moved the mount down for me due to the holes on the new tv not being in the same location.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs sent to my house were very knowledgeable and spent time to explain everything to us. They were also neat in cleaning up after themselves. They had the install completed very quickly.

    I would recommend this to a friend