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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 358 Showing 7,141-7,160 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time using the geek squad they were punctual, they mounted my 65 inch TV on my wall, it was an excellent job, l would definitely use them again, and would recommend them to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional tech support to mount tv on wall. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Also great streaming quality. Perfect tv for our family room. Installed quickly and correctly by Geek Squad. Excellent all around.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75” TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    75 inch TV mount in Family room. It was quick, well done and looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were efficient and gave good information of how to set up and add different channels. They were neat and orderly when taking the tv down.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the geek squad did a wonderful job and installing the television and the stand they did a great job in teaching us how to use it very very very good service

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted by TV and connected it to all my other electronics including receiver, speakers, dvd player, and cable set box.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Above and beyond Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Above and beyond service. They wanted to make sure the TV was perfectly mounted. The service technician's explained and even help setup the TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fabulous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 'Geeks' who came and mounted our TV were friendly and professional. They worked quickly and were careful to leave the area spotless. They carefully explained to us non tech savvy oldsters how to control the tv. We will use them again for all of our AV needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy, no hassle installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job mounting my new Tv and bracket. Installed existing Dvr, Apple TV, comcast box, and antenna as well. Helped me install apps on my phone to use instead of remotes for Apple TV, LG TV. I would recommend this service to all my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The agents were awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick even mounting onto a concrete wall. The agents were very clean and practiced good covid protocols. After installation everything was connected as needed and agent provided good directions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the mounting of the tv. Dustin ensured that it was placed in the space that I requested. They showed up at the time they indicated and took care of the installation in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very efficient and reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly and made sure everything was connected. Even give me advice on mounting another tv I had yet to receive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my TV on the wall. He was valued our opinion and positioned it exactly where we wanted. It was very fast and efficient installation. Bonus points because he wore shoe covers in our brand new apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin was excellent installer and explained well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was our geek squad technician. I had read bad reviews about the Morehead city Best Buy. I live in Raleigh but have a second home in Atlantic Beach. I was extremely pleased with the in-store service helping select my television, Chris assistant manager helped me. My install by Justin geek squad was excellent!!! Fast, efficient, and explained functions on both TVs installed. I bought the wrong wall mount for one of the televisions and Justin had a better one on the truck. Justin also recommended and set up eero mesh network for my existing Internet and got that functioning better. He recommended the best Roku streaming device for a third older television that I went back to the store and purchased. I could not be happier with my service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Frame Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came and set our tv up within the hour they were great, very professional and helpful. Made the entire process so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two-Thumbs-Up Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are THE BEST asked qualifying questions, wanted to be sure they answered all my questions, super friendly and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy communicated very well prior to the appointment, arrived on-time, and completed the installation quickly and flawlessly. Everything worked perfectly as soon as we tried it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultra super Professional installation by two very knowledgeable and capable Young men.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew showed up and had a busy day here installing the TV and security equipment. They did an excellent and awesome job as well..

    I would recommend this to a friend