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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 359 Showing 7,161-7,180 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad TV Connect and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team showed up as scheduled and installed the Wall Mount. They explained what they were doing and completed the task by making sure everything was up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, great communication and a stellar job taking care of our investment. The install agents treated my wife with respect and took the care as if they were at their own homes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third Party Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were efficient and professional. They made sure that they cleaned up after themselves before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad representative Andres was not only thoughtful and paid attention to the exact details of height placement, he assisted educating my on the newer antennas and installed for me. I bought the antenna immediately. Outstanding service from the Geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very efficient and installed my tv quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making the appointment thru the 800 number wasn’t the best but the guys who did the install were professional and very good at their job. Very personable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation Was Done in A Professional Manor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new TV was installed and all connections were made by professionals. It was well worth the extra money to have the Geek Squad deliver and set up the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew members were knowledgeable, friendly, and efficient. They did an awesome job and made the whole process easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very happy with the service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose was great! Very knowledgeable and professional. He relocated my tv and accessories quickly with minimal disruption. I was very happy with the service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They were awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate all the extra efforts they’ve done to make this work as house were newly built but with few intrinsic flaws that posed issues with the Geek Squads! They put on their capes and they’d leaped HIGH!!!! You are AWESOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality even in sun lit rooms wish you can download all apps from the google store. Was unable to download veriZON FIOS so i could stream.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh did a great job installing our TV. It was not an easy install and he had the experience needed to deal with difficulties.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mounting service was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect scheduling, arrived on time and were prepared. Mounted with no mess

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents David and Kenny were great. These guys installed my mom's TV and she loves it. Each time they come out they ask how my mom is doing and tell me to tell her hello! great service and customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional and knowledgeable. They were on-time and very helpful in showing me how to work my new tv and sound system. I highly recommend the Geek Squad service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer not a geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Samsung 70” T.v. I also had it installed by a man named Carl. He did a great job installing everything for me he went out of his way and was very respectful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Lanai tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tech and clean installation. Siding looks natural and even the electric service providers were impressed

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pat was incredibly professional. He was on time, did the work effortlessly, and made sure I ( the customer) was happy before leaving. He also called a few days later to follow up which impressed me as that is not common anymore. Pat is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job mounting the TV, connecting it to everything and making sure my network was sufficient. I have only good things to say about the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and friendly service, the service men they sent were very helpful and also assisted me in moving another TV from the old location that it was in. They made sure all my Tv's were in good service. Thank you so mush for the great service.

    I would recommend this to a friend