Customer Ratings & Reviews

Fast clean and very professional. I couldn’t be happier.

The communication, service, and precautions taken by the delivery crew were all top notch. They were in and out in less than 40 minutes and did even more than we paid for. We are so happy with the level of service

Geek squad put up our mount for our new TV perfectly. What a relief in not having to do ourselves and knowing that it was done perfectly without a hitch! Thank you guys for your perfection!

Geek squad mounted the TV and made sure all devices connected to it worked correctly. They cleaned up the mess from the packaging as well. They were on time and called ahead to say they were en route. It was worth the cost to install.

Richard is a perfectionist! He doesn’t leave until everything is working as it should. He had to re-do some work that someone else had done and spent as much time as necessary to make it perfect. I highly recommend him!

The Geek Squad did it very fast. I was shocked and the did an amazing job and ran through everything with me.

Josh did a great job installing our TV. It was not an easy install and he had the experience needed to deal with difficulties.

The third party crew was efficient, not at all explanatory about what.they are doing. It was not their fault that their instructions were incomplete. They didn't install the outlet on wall behind the TV. Cords are now hanging freely, not tucked away. They weren't told the TV was to be installed over fireplace but they did hang it there. They were irritated by this issue and the fact that I was mad. At end, I was quickly taken through functions of the TV and soundbar. They took all packaging away. Would have been nice to have some info on the mounting frame. It should tilt downward but it doesn't. So I took a star off for that.

I paid the extra money to have the BestBuy installation team come and install my son's new smart TV and full swivel mounting bracket and it was the best money spent. I didn't have to worry about getting someone to install it and they stand by their work.

Great tech who installed my tv. Well worth it to have it done the right and safe way. Five stars.

The agents were courteous, knowledgeable, and very professional The installing of the TV and sound bar went smoothly

The Geek Squad kept me informed of when he would be here. Was pleasant and careful with my furniture. He swiftly & expertly connected all my devices, made sure they all worked properly and made sure I understood everything.

The Guys were excellent. Made sure everything was perfect before they left.

Excellent, friendly , knowledgeable. They even moved the mount down for me due to the holes on the new tv not being in the same location.

Could not be happier how this service went . They came when they said hook tv and sound bar on wall. Explain and set up both. Took away old set and trash

The installers were very professional an did a very good job. Both young men worked very well together an courteous.

Thanks to the Geek Squad I did not have to endure the hassle of mounting my new tv and setting it up. They also installed a security system for me. Very polite gentlemen and careful to wear shoe covers when going in and out of the house. I appreciated that.

Two members of The geek squad came in a timely fashion and professionally installed my television. I definitely could not have done this without them, it ensured that my family enjoyed watching the TV a few days after purchase

Techs were super careful with TV physical set up. Also was very helpful in explaning features, connecting devices, and optimizing our experience.

Max was superb in mounting the TV and sound bar and helping me troubleshoot connecting them to a new WiFi network.