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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 38,693 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were very professional and courteous. Explained how to use equipment and answered all of my questions. Cleaned up after they finished. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV was mounted with no issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen disconnected old tv, mounted new tv as well connecting DVD player and DVR. Both of the gentlemen were professional as well as friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service mounting my TV, thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad showed up on time, and very quickly and professionally installed/mounted my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a professional service from geek squad, they came on time and wall mounted my 75 inch tv within an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed by geeksquad, works superbly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, still too paranoid to wxtend fully with new tv on it but im sure it would have no problem. The installer hung fom it to show me how strong it is before installing tv. I expected top performance for the price, and it seems I get it. Moves VERY smoothly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came prepared to mount the 85 inch tv in the living room with tools and they cleaned up the mess after. great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job thank u

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and on point from sale to installation can’t beat that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gentlemen were professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who came to our how were knowledgeable in regard to where the T V should be placed. They worked efficiently and were done in under twenty minutes. We valued their hard work and professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Easy-peasy setup in a jiffy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best. Mounted my TV in a jiffy, moved the mount to make me happy. Setup the TV flawlessly. Just the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective at Dodging Glare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job of replacing my existing mount: then they adjusted the new TV so that glare was minimal from my windows and lamp. This mount can be tilted lower and higher and also tilts left - which cuts back drastically on window glare during the day. My lamp used to reflect onto my TV screen and no longer have that distraction. When others watch with me, they are able to enjoy with much less screen glare. I would recommend this mount for its abilities to dodge glare to a great extent.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did an awesome Job with a complicated TV mount system with ease. 5 Stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service! No complaints with set up

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    I would recommend to family and friends

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs where very friendly and knowledgeable about the product i purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past I have hung my wall mounted TV’s myself. I decided to contract with the Geek Squad this time because I wanted a more professional installation.... and I got it. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly fellows who communicated well both prior to and during the set up. They were mindful of carpeting, picture adjustment, and level placement of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad should work for NASA they are smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great, they installed my 65 inch t.v in a hard to reach spot perfectly very professional they should work for NASA they because they are so smart and saved me the hassle of going to pick it up and bringing it home and loading and off loading, doing all of that can be a nightmare so I am glad best buy took care of all that trouble. All I had to do was just lay here and best buy did all the foot work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a precise and professional job completed. Blake and his helper was very knowledgeable and efficient with my installs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    It was smooth and great process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and mounted 85 inch tv without any issue and also helped with soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "SQUAD" was the best!!! It wasn't the easiest to mount and set up, but they were so patient and wanted to be sure it was just right! Very professional, knowledgeable! Totally worth having the service!!! Love my new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very thorough, explaining everything in detail, he hung it on the wall with precision measuring!! A+ service

    I would recommend this to a friend