Customer Ratings & Reviews

The agent mounted my tv and connected my devices fast and efficiently

I am extremely disappointed with my recent purchase of an 85 inch TV with a sound bar installation. The installation was a nightmare as the TV was crooked and the sound bar was not properly mounted nor the remote worked. The picture quality is great but the crooked installation ruins the viewing experience. The service quality is also subpar, after many holes drilled in my new walls and I expected better from geek Squad agents. Overall, the installation experience and mediocre customer service quality has left me feeling disappointed with my purchase.

I have nothing but good things to say about them have mounting my 86 inch TV via brick. I have had nothing but great experiences with the Geek Squad

The TV was delivered and set up professionally. It was wall mounted perfectly. All the functions were shone to me to be sure I was able to use the TV and enjoy ALL that this TV has to offer. I could not be more satisfied or expressed with the time it took to set it up and have it working properly. The guys are provessionals. Thanks! Could not ask for anything more.

The guys who came to install my new tv were so nice, friendly, and respectful. I enjoyed speaking with them and they installed and set up my tv perfectly. They were truly excellent!

I was hesitant to add the service but it was the best option for my tv frame. I don’t regret it at all

The agents mounted the UV on the wall. They were very helpful and really professional could not be happier with the service.

Bang up job mounting my new Frame TV. The guys were knowledgeable, courteous and helpful.

Great service and on point from sale to installation can’t beat that

good frame tv best of best , size is best fit to wall it looks like painting piece wow !! Very happy

Justin arrived and went right to work. Very efficient and knew what he was doing. Explained options for the install. Then explained how to used TV, answering all my questions. Highly recommend this service.

Courteous and respectful and knowledgeable and cleaned up after themselves great job

The two young men who came to my house were Mike and Ian. They were very polite and pleasant. They knew what they were doing. The install was quick and Ian made sure I new how everything worked.

Fast and efficient tv mounting. They went the extra mile and installed my speakers into my receiver. Turned out that the sound from the rear speakers was terrible and i had to disconnect the whole thing. Plus, since they spliced the wires, I was not able to set up the whole surround sound I had previously had upstairs. So the sub, sound bar and rear speakers were useless to me and mi had to buy a whole new sound bar. Now i have wires running all over the wall and does not look like it was professionally installed at all.

Squad did great job mounting large tv and were very professional and knowledgeable,thanks!!

Agents were really helpful. They came and mounted my tv fast and help me set up everything.

They did an excellent job installing my tv. It looks great!! I’m so god I didn’t have to try to figure out how to mount a tv over my fireplace. It wouldn’t have ended well!

I can’t say enough positive things about the 2 fellows who installed my TV…. They called when they were on the way, were in time, were efficient, were pleasant, cleaned up after themselves, returned the bracket that I purchased and didn’t end up needing for me, and texted me to confirm the return the next day. They were beyond 5 stars!!

The young man that mounted the TV, was on time, very professional and did an awesome job! I would definitely recommend this service! Thanks!

The agents mounted, installed my TV exactly as I wished.