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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love GreekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation! Awesome service, they were helpful and ask me how I wanted my tv leveled. I’ll be using Greek squad for all my installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic, efficient duo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough positive things about the 2 fellows who installed my TV…. They called when they were on the way, were in time, were efficient, were pleasant, cleaned up after themselves, returned the bracket that I purchased and didn’t end up needing for me, and texted me to confirm the return the next day. They were beyond 5 stars!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV ect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that installed my TV, wall mount, surround sound bar & mount were amazing!! They were very informative, professional but friendly!! I would highly recommend to everyone. I have them coming back for additional work!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed our tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech’s mounted the tv, made sure it was level and connected! They were fast, efficient, courteous and tech’s worked well together!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed the tv satisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient tv mounting. They went the extra mile and installed my speakers into my receiver. Turned out that the sound from the rear speakers was terrible and i had to disconnect the whole thing. Plus, since they spliced the wires, I was not able to set up the whole surround sound I had previously had upstairs. So the sub, sound bar and rear speakers were useless to me and mi had to buy a whole new sound bar. Now i have wires running all over the wall and does not look like it was professionally installed at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing our TV. Very safe practices during COVID. They should have sent 2 people. Impossible for one to hang himself. We had to assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job thank u

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and on point from sale to installation can’t beat that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these Guys!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great, fast and efficient!! Installed the bracket and T.V. then helped with my WIFI set up...Fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service! No complaints with set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount 77" OLED TV and install ceiling speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My project was to mount a 77" LG OLED CX TV to the wall and install two additional Klipsch ceiling speakers to upgrade to Dolby Atmos 5.1.4. I give installers Ronnie and Zack 5 of 5 stars for their professional service and their creative solution when they ran into obstacles inside the wall mounting my TV. I give my in home consultant Nate 3 stars. He was very knowledgeable and professional, but he did not tell me that running the wires for my TV through the wall was not included in the price. I provided the wire kit to the installers. Why would I mount a $3,000 TV to the wall and have exposed wires? After much discussion, the extra $50 fee was waived. I would definitely use their services again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the the two men that installed my tv. They were very professional and did an excellent job on the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Would highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent, very knowledgeable and courteous. The job was great and the cleanup after the work was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went perfectly. Knowledgeable, helpful & professional visit. Would use again and recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service mounting my TV, thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad showed up on time, and very quickly and professionally installed/mounted my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hi 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally recommend getting the Geek squad mounting service. I have 3 large TV's mounted already from sizes 65 inch to 75 inch. I loved having them deliver, mount, and program each.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Buy Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and sound. Fits beautifully in our Family Room. We Definately recommend this Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job, but since I did not have my sound system yet, they did not know how much space to leave between the bottom of the screen and the top of my fireplace. Now the sound bar covers up part of my screen. I have not talked to them about this yet. I did tell them that I was buying a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above and beyond !!! Thanks again for the professionalism and great customer service ! They also came just in time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was very nice, knowledgeable and efficient. He measured and centered the tv perfectly. He cleaned the area afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience using Greek Squad . They gave us a window of arrival time .Showing up within that window and communicating along the way. After setup , they showed us all the features of our new purchase.

    I would recommend this to a friend