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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 360 Showing 7,181-7,200 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best in the business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in the business i couldn't be happier thabk you

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation of Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery and set up. Very professional and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job on installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 young men were exceptional. They did the job and cleaned up everything before they left. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't asked for a more professional and friendly Tech. He was just great. Showed us everything about this TV. He left the room in great shape. Great Service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I love the results! Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We mounted our 75” TV in our bedroom. After over a year, their is no change. The mount is doing its job and the installation was a breeze, courtesy of Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Knowledgeable and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that mounted the tv were on time, took time to not bring any dirt into the house, put on their shoe covers immediately, were efficient in their time management and professionally went through the setup after the mounting was done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very efficient and reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly and made sure everything was connected. Even give me advice on mounting another tv I had yet to receive.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the geek squad mountt our tv and connect to tv box. The tv miunt is great and having a box to connect all the stuff that needs connecting is great. Just wish the great salesperson who helped us in the store told us about the box and size of it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount I had purchased would not have worked well for the installation site. The installation crew recommended another mount that they had available on the truck and installed it. They addressed all our concerns and were professional. We were happy with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Becoming a "Totaltech" member was the best money spent. It's paid for itself many times. This installation was free with the membership. Quick, clean and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents mounted the new TV and got everything connected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Demand Best Buy Agents Only!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as long as you get professional Best Buy agents installation is great. I had to have 4 different service calls, two due to third party contractors.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were just a little bit late but did a very good quality job I was very pleased with the effort that they took to make sure that everything is lined up right and they gave me a overview on what it was to how to operate the TV and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV With Much Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Javier and Jessica worked closely with us to locate the ideal location for our 77" TV. They were the most professional and polite close-knit team we have ever had in a home. They even had us think about the TV height based on someone sitting on the couch and would we be able to see over their head, which we had not considered. TV is centered and level thanks to precision math Javier performed. Jessica wound all of our speaker wires, zip tied them and labeled them. Precise and perfect installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy with mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service that Travis and his partner provided. They made the wiring behind our TV all invisible! And mounted our sound bar under the TV seamlessly. Very satisfied and would use them again

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so surprised with the great service experience and knowledge the Geek folks who came to our home had. It truly was a bargain--- we got a quote from another company and it was 10 times as much

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know their stuff. Fast and efficient setup. Will use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, organized, quick, super competent, and nice!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Smart TV and Mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who did the installation was efficient and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fantastic Geek Squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service window was 7 am to 1 pm. Geek squard arrived at 9:15 am. The two gentlemen were curtious, professional & knowledgeable. TV was hung and cleanup was done by 9:45. Very pleases.

    I would recommend this to a friend