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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 360 Showing 7,181-7,200 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Manada / Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ramon and Jesus from Manada installed my new TV. They were on time, friendly and very courteous. They were great in teaching me about my new smart tv and remote..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad Mounted & Set Up New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great decision to buy this mount at an affordable price. The Geek Squad did all the work and they were outstanding in setting up my new TVand mounting it on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably efficient. Were in and out in 15 minutes or less.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Brent Coleman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very good. He mounted the TV around the wall outlets which put the TV to high. So he came to me, we talked and came up with a new plan. It looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was curious how a tv mount looks like and after my tv is mounted it looks like I’m in the movie theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is excellent for the price and was also done by a well qualified technician in a very short time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installation was good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job once they saw I wasn't about to buy their tv mounts which cost more when I had already purchased the ones I wanted to use which had more functions to it & was cheaper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I had them, reather than doing this myself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job hocking up my Tv. But when it came to hooking up my receiver. They did it really fast and although they ask me if I had any questions, I didn't really know what to ask. After they left I had to figure out how to program other stuff myself. But overall they did ok.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew better than the book did on how to BEST make the mounts work for TV and sound bar. They walked me through everything and did not leave until all aspects of the set up had been demonstrated. It ended up better than any of us thought it would.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    1st Class Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best ! They make all this tick easy! I have them install everything now , They are patient and really know their stuff. Highly recommend the Geek Squad. 1 st class service All the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers did awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered. Great team, super professional. It is an absolute no brainer to have them install anything else i purchase as well. It was just a fantastic experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my 75” frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad professionally mounted my tv with the greatest of ease. I am thoroughly impressed by the quality of work they performed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy installed and mounted 3 tv’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 different appointments to install tv’s in my new home. They were all installed and mounted and everyone worked as a team to help. They were quick and made sure everything was in its place.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and perfect TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick from the geek squad was very helpful. I appreciated the fact that they took the time to show me options on how the TV would look like and then proceeded with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV With Much Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Javier and Jessica worked closely with us to locate the ideal location for our 77" TV. They were the most professional and polite close-knit team we have ever had in a home. They even had us think about the TV height based on someone sitting on the couch and would we be able to see over their head, which we had not considered. TV is centered and level thanks to precision math Javier performed. Jessica wound all of our speaker wires, zip tied them and labeled them. Precise and perfect installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick work for a wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing my TV. It was a fairly high wall mount, but they got it mounted quickly and without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation of Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, especially Nathan were Exceptional. They were thorough, patient, and answered all my questions while mounting my new Sony TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    EXCELLENT GEEK SQUAD AGENTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and his assistant came to my home to mount 2 tv's and connect all of my cables. They did an excellent job and were very professional and helpful with making sure that I was completely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad very proficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech kept us up-dated on arrival time. He had everything he needed and installed the TV. He was very neat, asked if we had any questions and wished us a good day. Very professional and proficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient, instructive, but still have questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party crew was efficient, not at all explanatory about what.they are doing. It was not their fault that their instructions were incomplete. They didn't install the outlet on wall behind the TV. Cords are now hanging freely, not tucked away. They weren't told the TV was to be installed over fireplace but they did hang it there. They were irritated by this issue and the fact that I was mad. At end, I was quickly taken through functions of the TV and soundbar. They took all packaging away. Would have been nice to have some info on the mounting frame. It should tilt downward but it doesn't. So I took a star off for that.

    I would recommend this to a friend