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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 361 Showing 7,201-7,220 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Everything was done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices,everything went smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad star team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous, knowledgeable, and very professional The installing of the TV and sound bar went smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the install. Installers were very professional. Took their time to make sure tv was properly hung and in position

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy hookup, but the guys were very helpful with using the tv, helped me find where my password for my google network device might be in its settings, etc. It felt like my neighbor came over to help me out.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    On time and very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to set up my new 55 inch tv with a wall mount. They did a professional job in a short period of time. I was satisfied with their service and would recommend them. They followed up with a good cleanup of the open box and the opened accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time, very professional, knowledgeable in explaining the working of my new Samsung 4K TV. They were very fast in the installation, approximately less then an hours time, were I would have spend hours to make sure I was doing it properly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv very carefully and made sure everything was working properly and explained everything to us. Also asked if we had any questions. They cleaned everything up from the mounting of the wall mounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He did a nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed the TV wall mount bracket quickly and made sure everything worked.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    56" and above TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding TV and the mounting device lets it sit in my family room cabinet at the right hight above sound bar and close to edge of the opening for best view

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job on installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 young men were exceptional. They did the job and cleaned up everything before they left. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Did an outstanding job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an outstanding job on my TV. I’m so glad I had them do the mount and install. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member did a super job, mounting and connecting our TV & soundbar. He went above and beyond, cannot say enough.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional an did a very good job. Both young men worked very well together an courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed My TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my devices. They demonstrated how to use the remote. They cleaned up all dust and dirt generated by drilling and securing the TV mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service...did everything that was ask to do! Set up where needed, set up my internet connect and tested all my stations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agents Steve and Robert are excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fine job putting my entertainment center together and mounting my tv on the wall. They connected all my devices too. They were quick, efficient, friendly and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team of technicians.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, we’re very customer focused, friendly and efficient. They helped set everything up properly and showed how work the controls. Great team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was timely and efficient. He called with updates, he called the night before to confirm, he gave a very accurate time estimate when in route and on top of that, friendly, professional and honest. I am very happy with this decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, came in with all the tools, explained everything step by step! Will use this service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd party was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love our 76" Roku. Colour and picture is great! Lots of Roku features to learn!

    I would recommend this to a friend