Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 363 Showing 7,241-7,260 of 38,688 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional and personable. Did a very good job adjusting my wall mount and mounting the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Communicative, Punctual, Efficient, Quick, Clean.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionalism, fast and easy looking process of the installation TV to the wall. First what impressed me is the level of excellent communication. When he walked inside the apartment, he wears the shoe covers to protect the floor from damaging and getting dirty. We had very nice and pleasant conversation, well educated in his field. Experienced, respectful, neat , quick, done the job with a minimum possible amount of dirt and surprisingly left the work place very clean after installing the Tv on the drywall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a great job installing our tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and did a great job installing our tv on a stone fireplace. Very impressed with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are professional and very efficient at installing tv mounts. I appreciate their service and time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my television!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and his associate were great with setting up the television in my home. Great job fellas! They were quick and efficient and very helpful with showing me how to use everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad techs carefully unloaded TV & soundbar. Then installed both items & HDMI cables properly. Synchronized all electronics to satelite cable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad made short work of my TV installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding job setting up my system and mounting the new TV. They were very efficient and left their work area cleaner than it was when they arrived. They were very professional and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech were very nice and professional. Did everything I needed done in a reasonable timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very prompt for appt. Extremely professional, polite, and informative! Cleaned up everything before leaving. Technician new product well and answered questions. Made sure I knew how to operate before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Easy installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the simplicity of installation and ease of use a very solid build

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t be happier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our installer Art and his assistant were just wonderful. They had a minor adjustment to do after the fact, and Art came back to our home a few days later. He said everything up and now it’s working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job on installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 young men were exceptional. They did the job and cleaned up everything before they left. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent pros!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, punctuality, skills, and expertise when they dismounted and then re-mounted our rather large TV as we just moved. Explained and demonstrated everything. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great and so is the new TV the install was easy and the Tech walked me thru the set up and he did a great job. Thank you….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was super amazing I got perfect results and deal it was nice actually

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was on point with install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mount is working well. Doing the job and seems sturdy. Geek Squad techs were so thorough and knowledgeable. They did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous, clean and efficient. They fixed the issues that the original vendor Best Buy sent could not.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Geek squad installed (almost). Two TV’s for me…..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agreement I had with the geek squad was to install to holding brackets and mount two TV’s. However, the brackets for the sound bar were not with the sound bar brackets. The geek squad tech said he would return in a couple of days with brackets and putting cables in the wall. It has now been over a month and nothing from this tech. The tech was a great guy and did excellent work on the areas completed. The overall issue is no return follow up as promised. I also gave the lower rating for the communication lack between order taker, parts department. I would just like to have it completed

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice work but a little expensive. Clean up was good.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good tv install service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for sending people to install my new TV, you saved my back, and my walls from destruction!

    I would recommend this to a friend