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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 366 Showing 7,301-7,320 of 38,688 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounting my TV thank you. Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted all attachments to my new TV. Everything is working fine. Thank you, Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractors were very professional and explained throughout what was happening and the best methods and stayed even when the WiFi set up was slow to make sure my TV was properly connected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional and patience when questions was asked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew members were knowledgeable, friendly, and efficient. They did an awesome job and made the whole process easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed on time and quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers showed up on time with everything they needed. They were mindful of social distancing and very skilled at what they do. The new mounting bracket for the TV was installed quickly and correctly. Well worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh did a great job installing our TV. It was not an easy install and he had the experience needed to deal with difficulties.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Install - 5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted our television and connected it very efficiently. I was particularly impressed with the agents' ability to explain how to use the new television, how to check for WiFi quality and how to get a better signal.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV mounting system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV mounting set up is great! The installation was great! The installers were polite, quick and showed me how it works. They removed all packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Wall Mount TV Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys did a great job. They were on time, pleasant, professional and made sure we understand the control devices before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Full Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgable and friendly installers made the new T.V. sing! Walking me through all the set up steps was invaluable. Love how I know it will be done correctly every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service; Love the picture quality! Will recommend to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great tv mounting job !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and hooked all my systems up to tv. The agents did a great job and were fast, knowledgeable. Made sure everything worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted quickly by the agents and they connected it to all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Frame Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came and set our tv up within the hour they were great, very professional and helpful. Made the entire process so easy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted TCL 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TCL 55” tv. They were very professional and knowledgeable about connecting and setting my tv for viewing immediately. I would recommend Best Buy services to my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and professional. But I do not like your off shore call center, you need to go back to the old way of doing things.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed my tv were professional and top notch. Would 100% recommend using Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is perfection. The tv they set up for us is centered and level. They measured to total perfection. They were quick and cleaned up before they left. Amazing how the crew worked so good together!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew showed up and had a busy day here installing the TV and security equipment. They did an excellent and awesome job as well..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Sterling and Melena) where great to work with. Arrived on time,did the install and set a up the equipment without any issues. Programmers remotes and made sure everything was working and we were satisfied before leaving. Highly recommend them.

    I would recommend this to a friend