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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 366 Showing 7,301-7,320 of 38,692 reviews
  • Rated 5 out of 5 stars

    Expensive but great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time to mount TV and had some good suggestions about placement. They got everything connected and cleaned up after themselves. It’s a great service but I think it is too expensive for 30 minutes of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely efficient. He explained how everything worked and knew at what level to hang the TV on the wall that would be good for our viewing pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service and knowledgeable installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time. I was called the day before to make sure the appointment was still on. They knew what they were doing explained everything that they did and were very patient with someone who didn’t know anything

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient, Personable and On Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers, who were a subcontractor to BestBuy, were on time, efficient and very personable. They were very helpful in connecting the TV and setting up the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the TV mounting on my 70 inch TV. They were very friendly and knew what they were doing. The TV was mounted within an hour. I would recommend the Geek Squad to anyone needing A TV mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were great. On time, professional, friendly, knowledgable about product and efficient. The scheduling, however, was not at all satisfactory. The original delivery and installation date was cancelled and I was not notified thereof, causing me scheduling issues with other appointments.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad wallmounted TV professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my tv politely and professionally. They wore masks and kicked off snow before coming in. They were both kond to my kids who were curious on what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed quickly and the work was completed well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed our TVs went above and beyond. I’m extremely satisfied with their quality and professionalism. 5 Stars!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service provided

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek squad install tech arrived on time and was very professional. When mounting our TV he took into consideration how it would be sitting in different spots and with possible glare from the sunlight. I would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    to me a must have for a 85 inch TV .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD did a excellent job and with an additional kit mounted my sound bar to the TV that's wall mounted .made for a clean setup very pleased with the adjustments that you can make with TV mounted up and down tilt side to side adjustments everything you would want in a mounting bracket. they were very personable and professional in their work things that we thought we might use and were not used were returned by GEEK SQUAD and I received credit for them . instruction was given on how everthing worked TV ,sound bar and any questions were answered to our satisfaction . could have not went any better .

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Super friendly and professional and thorough. On time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad! Super professional installment. They even took the time to set the TV up and go over it with my son. Friendly and efficient service! Definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They made a very precise installation lol easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the cables already routed through the wall. The 75” TV when mounted above our fireplace had an inch of space above, below and on each side. They got it properly centered in quick time. I took it from there.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good tv install service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for sending people to install my new TV, you saved my back, and my walls from destruction!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In Home TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both times the installation was done just great. No complaints or concerns and reccomendations in progress!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional and well informed Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad people that came out to install our new TV were very professional and gave me some great information on speakers and what to look for if I decide to upgrade mine.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed. Very personable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job putting up TV. Efficient, clean and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new wall mount! Geek Squad fit it in perfwctly to my space, replacing an old wall mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with my VIZIO and soundbar. Excellent picture, it does exactly what I wanted & I highly recommend the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two installers surveyed the space and facilities carefully then went about their work rapidly and effectively. they encountered a few unforeseen problems, but worked around them skillfully and left the finished installation quite neat.

    I would recommend this to a friend