Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 367 Showing 7,321-7,340 of 38,688 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    75" 4K TV Home setup.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers were personable, they explained the setup step by step and answered all my questions. They also help me set up the TV's Google apps.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job of setting up the display and mounting. Explained what they were doing and were very friendly. Ensured I knew how to make adjustments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad agents were extremely professional and efficient. Wore shoe booties and mounted the TV in the perfect spot, and had it up and running quickly. Highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Always a good experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the TV and came back to make adjustments with no added costs! Very helpful and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad experts mounted a 65” and a 75” LED TV on two separate days in a new condo I was moving into. In each case, both technicians were extremely polite, skilled, efficient and punctual. They installed the mounts and TVs perfectly on the walls, connected the TVs to my WiFi and showed me how to use the remotes to navigate through the menus. The Geeksquad staff clearly enjoyed their work and were good at it. This last part blew me away: after the 2nd team (Edward and Joe) installed my 65” TV, they helped carried four huge boxes of furniture that were delivered that morning and left in the lobby of my condo complex. They offered to help when they realized that I would have to move them by myself. It only took them five minutes, but they saved a middle-aged man (me) a lot of hassle and a strained back. I mean, how awesome is that. These guys are kind, good-hearted people. I highly recommend this service and these skilled professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient with their mounting and installation. Only thing was the remote was not fully reviewed. These were Sub- Contractors and NOT the Geek Squad. Later did get a member of the Geek Squad who was rather thorough in reviewing the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv recently.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with my geek squad TV install. They came during the scheduled time slot, were neat and professional, and went above and beyond in making sure The TV placement on the wall was right, the TV was secure, and the set up was complete. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    This is Customer Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! My 2 Geek Squad technicians were prompt, courteous and very professional. They were very patient with me and they made sure I was comfortable with my new TV before they left. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad to the rescue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, knowledgeable, polite and quick! Geek squad installed my new tv and mounted it perfectly onto my wall. They gave me guidance on other products to purchase as well for optimal cable/wire coverage on my wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV mounting service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates removed my old plasma TV, re-sttached the mount to the new TV and placed it back on the wall. They also reprogrammed all the remotes to work together with the new receiver. The old TV was taken away. Exceeded expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted by TV and connected it to all my other electronics including receiver, speakers, dvd player, and cable set box.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad install thi sTV mount. They did an excellent job. Very neat and professional. This is the third TV I have had done by Geek Squad and each time they did a great job and no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Delivery & Set Up of TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that installed our TV were EXCELLENT. They were very careful unpacking it, installed on it on the wall and even set it up for us & explained how it worked.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    fantastic service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy with the perfect job the tech did installing my TV on the wall, He was efficient and careful and very professional, This was a great experience definitely recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    MATT AND JOHN

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt & John were EXCELLENT. They worked great together and were very professional. Thanks to them being knowledgeable and polite we will definitely be using this service again. Thanks again Ted & Pam

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Strong and sturdy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is amazing. Holds up a very heavy TV with no problem. We had it professionally installed by Geek Squad and it works great. Geek Squad was prompt, prepared, and professional. They did a great job, hassle-free.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a good job mounting our new 55 inch TV and setting up the apps we use. They arrived on time and performed the service in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to my house to mount the hardware and 75 inch TV in my Family Room were very courteous and professional. They helped move the furniture back, hooked everything up and were very fast. Very happy with this service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV With Much Care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Javier and Jessica worked closely with us to locate the ideal location for our 77" TV. They were the most professional and polite close-knit team we have ever had in a home. They even had us think about the TV height based on someone sitting on the couch and would we be able to see over their head, which we had not considered. TV is centered and level thanks to precision math Javier performed. Jessica wound all of our speaker wires, zip tied them and labeled them. Precise and perfect installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was excellent at installing my TV. He is very well versed in the area and took a lot of time explaining how to get the most out my TV.

    I would recommend this to a friend