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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 369 Showing 7,361-7,380 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Delivered!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad went above and beyond to ensure that my TV was mounted correctly, but also that everything was hooked up properly. They were professional and a huge help. I would definitely recommend them any time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional, quick and explained everything he was doing. He left the area clean and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted the tv and completed their task. It was discovered that the cable line was so old that Comcast came to do their job. All well done.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Geek Squad to mount my TV. They were professional, neat, knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no more issues with our set up after geek squad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a tv and bluray w/ speaker system from best buy that I setup myself several years ago, for the past several years, could never get the audio lined up with dvd or bluray movies. When I upgraded another tv setup w/ best buy, I got offered the Geek Squad installation services, best money (and modest charge at that) I spent out of the whole purchase was having them come restore the connections on the older system, they found where a wire had broke on one of the speaker connections, and - tidy'd up the entire cable connections into a very respectable and more functional audio / video experience. So happy with the results, very pleased with Best Buy and Geek Squad. They sent two guys out and they were very polite, professional and expedient. Thumbs Up all the way!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our Samsung purchase! Excellent picture quality! Smooth delivery and set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The greatest value with any Best Buy home purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting these large TV's can be a little tricky. My installation proved to have a few unique issues. However, the Geek Squad guys made my install a flawless near perfect installation. Everything looks great and functions perfectly. The various other electronics in my home were all added and synchronized to function perfectly also. One unexpected thing with my installation was my Geek Squad crew's sanitizing and doing everything possible to keep me, my home, my electronics. as well as themselves sanitized and as safe as possible. Their obvious trained and practiced techniques left me with no concern or fear of spreading of COVID-19! Hats off to Best Buy and my local Best Buy store for having my crew on their staff!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an awesome job of installing my tv as requsted. They cleaned up and took garbage with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suggestion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is that they installed the TV on an existing wall mount and I can't get the serial # due to the bracket covering it. Also Best Buy said they could not provide the serial #. I suggest that when the installers mount a TV they copy the serial # and provide it to the owner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GS to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs that installed were professional and made quick work of removing and installing the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys were excellent. Made sure everything was perfect before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and expedient knowledgeable. Gave me a crash course on everything I needed to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and they were GREAT !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this tv in my media room and it is perfect. The room is not very big put the picture quality great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad delivered, hung and completely set it u

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered and hung TV did a fantastic job! They even set it up completely. First rate!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting my tv in my sons room. He was very professional, respectful and just goos at what he does. I will definitely use them again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional and personable. Did a very good job adjusting my wall mount and mounting the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs done an excellent job and showed patience while helping me to understand how things worked.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv hooked it up and programmed it And did a excellent job. Very courteous, very professional, And a very clean job. I would recommend their work to anyone and everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting of 56 or larger TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this mount it makes it easy to get to the cords and wires on the back of the TV

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad mounted my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe and his crew removed my old tv and mounted my new tv. He did an excellent job. Was very professional and knowledgeable.

    I would recommend this to a friend