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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad does an amazing job installing TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last TV we bought we had the Geek Squad install the wall mount & TV bracket, run the wires behind the wall, hang the tv and mount the sound bar!! They did such a great job, we are having them come back to hang another TV we bought from Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quickly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was awesome. He mounted my TV the best way he could and succeeded.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast no worry installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad setup my tv with no problems. We were shown how to operate all remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and quick. Did a wonderful job and cleaned up well. Would use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service...showed up on time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service...very professional. Answered all questions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad are trustworthy professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, fast, friendly team. Arrived on time and extremely professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They installed it quickly and I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and set up less than an hour and showed me how to work my tv properly. I highly recommend this to all my friend and family. -ps not a bot.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect mounting from Best Buy & the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was done perfectly and fast! I couldn’t have done any better! Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV ect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that installed my TV, wall mount, surround sound bar & mount were amazing!! They were very informative, professional but friendly!! I would highly recommend to everyone. I have them coming back for additional work!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They did great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were very good and helpful, I’d highly recommend this service at my location.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install of 85” Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was first class. Did a great job… highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast , Easy , Stress Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job I would do it again, This is my second tv mounted by Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad did amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick and easy! Thank you! Love the new set up! Everyone was nice and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV flawlessly and quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted, installed my TV exactly as I wished.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Accurate and hard working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys managed to carry a huge TV and get it on the wall. Nicely done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technicians did a great job mounting our tv. And getting it connected to our WiFi. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You did a real good job and they good job in real professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my 98 inch tv. I am very happy with the service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job, but since I did not have my sound system yet, they did not know how much space to leave between the bottom of the screen and the top of my fireplace. Now the sound bar covers up part of my screen. I have not talked to them about this yet. I did tell them that I was buying a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profesional service i got my tv mounted in my wall as i asked so great service

    I would recommend this to a friend