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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 371 Showing 7,401-7,420 of 38,688 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Finest Service Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stacey is amazing. She helped me select the best location for my TV and best way to hide the wires and the cable box. After she and Jason installed my TV, Stacey taught me how to operate it via remote control and wireless keyboard... with incredible patience!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Granville Nottage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup went well explain to while setting up my tv and how turn and move it forward I was happy when everything was finish looks great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Not easy but they did great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and Landan installed our large tv and apparently the part of the tv mount that holds it in place for you while mounting the tv was broken and they had to work extra hard but did a great job with smiles on their faces! Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came and setup the tv was wonderful they went step by step with me and i love the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, personable, and knowledgeable Geek Squad installers. Although my tv was mounted without the behind the wall installation due to my electrical outlet situation. They were great with the installation and setup of my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very pleased with the service, but I’ve since taken it down. No problem with the install but, it was above an outdoor fireplace and my tv was melting. No fault of geek squad. Just a bad design by my builder. All is well now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fast, efficient, and super friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was fast, efficient, and super friendly. They installed two TVs and a wall mount for me with no hassle, and took the time to answer all my (many) questions. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came on time and set up by tv quickly,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, quick and easy setup. Geek Squad came on time and helped me navigate the new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a great job in installing my wall mount so the tv wouldn’t be affected by light from the windows.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my products perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. The Geek Squad employees were great. Arrived on time and explained the process. I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Communication is good on the Geek squad's side. They are very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected my new TV to all the devices and taught me how to use everything. They were very efficient, on time and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation was perfect. Aleksandr was great about what needed to be done, and helped me get the correct equipment. I’m thoroughly impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys came to install my 75 inch tv and did it really fast. They took away the trash and box that came with the tv but at the end they didn't answer all my questions for I felt they were in a rush to get to other appointments. They do ask you how you want the tv set up and help you envision after the setup.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew came on time. They were very knowledgeable, polite and respectful of our property Our LG 77 inch TV was perfectly installed. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    recommend for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys where great on time took there time make sure every thing was done rite and walk me over the steps

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installation was good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job once they saw I wasn't about to buy their tv mounts which cost more when I had already purchased the ones I wanted to use which had more functions to it & was cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done Right the first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, friendly , knowledgeable. They even moved the mount down for me due to the holes on the new tv not being in the same location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MrLove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thr agents mounted the tv and the quality of the picture is great this is my second one will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service installed my T..V. WallMount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Both Technicians were very polite and did a very clean job. I will hire again for my next service.

    I would recommend this to a friend