Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 372 Showing 7,421-7,440 of 38,688 reviews
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! I believe their names were Oscar and Nick. Efficient, friendly and great service. Made sure we were happy with their work. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was awesome. Not only where they on time the were professional and respectful. The consulted me on all aspect of mounting process. And after the mounting was complete, the walked me through the setup and apps that came with my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Technician was Awesome!!! Thanks Jarod Heintz!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jarod Heintz was my installer! He was so fast getting my 75” TV mounted and he took the time to walk me thru the set up. He answered all my questions and was extremely knowledgeable about the product as well as explaining all the functions the TV offered. He listened intently to any conveniences I requested from my TV and he educated me on how to access them if I wanted to make any further changes! My TV’s technology was intimidating at first but he made it very easy for me! I would be stumbling around had Jarod not been here to make it such a pleasurable and educational experience! Thanks Jarod!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had a tough task for where we wanted the TV but they got it done and it looks amazing. They were very professional and I will always have Geek Squad come hook up my tv whenever I get a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad professionally installed my tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv bracket and mounted my tv successfully. Very happy with the quality of work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As always, Geek Squad performs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two TVs mounted simultaneously, and the Geek Squad agents worked fast and made it look easy. In what would have taken my husband a good 4-5 hours, the two agents were in and out in less than 1. Highly recommend Geek Squad for all of your home theater needs!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my TV perfectly

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We weren’t exactly sure where we should mount the TV on the wall, so Geek Squad took the time to help us measure and try different spots, until we found the one that worked. They were very knowledgeable and their expertise helped make the installation run smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did a Great Job Mounting my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up to mount my television above my console. They were able to supply the various cords I did not have and had me hooked up in no time. They also hooked up my new direct tv and took the time to explain the how the new remote worked and set it up so I only needed to use one. And when they were done, they cleaned up the area and took the boxes with them! Went above and beyond. Very happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best purchase of all.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, fast and effective. They left everything correctly installed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Big thumbs up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd wall mount with these guys in the last 60 days after moving into a new home, and it went great again. They are knowledgeable, helpful, courteous, professional, and nail the clean up as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional. Mounted tv and showed me how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Done quickly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and quickly installed TV. Tech ided some problems with my cable wire and i was abled to get carrier to come out and replace. Only suggestion is for tech to spend a few extra mins reviewing the working for people like me who are not computer savy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were personable and professional. They did their job and left in a timely matter. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mounting service was excellent. the technicians took care in covering the area and were very precise with with their installation. My only suggestion is to have everything prepared for the installation (wifi and cable equipment ready including passwords etc).

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time. very pleasant. did a professional job mounting TVs. cleaned up. Ran into a little problem with house material behind paneling. Figured it out, make appropriate adjustments. Excellent job!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad tv/soundbar installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of Zack & Charlie are the best. Perfect installation, very professional demeanor & courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and Set-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service...did everything that was ask to do! Set up where needed, set up my internet connect and tested all my stations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys arrived earlier than planned! Installing was a breeze, and I forgot to order a mount but luckily they had extras. They made several great recommendations for accessories and protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go with the Geek Squad for installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were great. Mounted 3 TVs and 2 sounders in quick order. The store did not sell me the correct mount for one of the TVs but they had it on the truck. They set up the TVs and all my streaming and made sure everything was good to go and I understood the remotes. They were professional and competent

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installation of 75” wall mounted Sony T

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two service men were very friendly, knowledgeable, conscientious and cleaned up after installing our 75” Sony wall mounted TV.

    I would recommend this to a friend