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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 372 Showing 7,421-7,440 of 38,692 reviews
  • Rated 5 out of 5 stars

    Installed very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is much more clear than the one it replaced. It was completed very quickly and with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew installed the mounting bracket, pulled wires from the media station, hooked up connectiokns and mounted our new 55 inch TV. They made sure it was working correctly. I only had to enter logins for accounts.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two fellows arrive and deliver my new OLED TV, install my wall mount, hang my new TV, and give me a brief tour of my new TV. I was very pleased with the service. The two fellows were more than happy to answer all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so professional, fast and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know their stuff. Fast and efficient setup. Will use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, organized, quick, super competent, and nice!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Why?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly. Although installation and Geek Squad is expensive, if you need help it’s worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job wall mounting our 86 inch tv. They took the time to make sure the remotes were set up, NetFlix was set up and the volume was where we wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was done quickly with no mess left behind. The TV looks great, and the mount exceeds what we originally expecte, it even turns smoothly with the 80” TV to almost 90 degrees.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Daniel was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel was awesome. He arrived on time and finished within 30 minutes. He even helped me shop for a mount for my projector and recommend other items for my home theater. I will be calling to request him personally for my next appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order to put the television where I had planned, they would have had to drill some new holes and rewire some things. They were very patient as I tried to decide whether to find a new location for the television and even offered to come back the next day so I could have time to think about it. They were very helpful, patient and kind!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek men did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that brought my 75in tv put it up and hooked everything up They were the best geek guys I have ever had So polite and very carful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came in with the Tv and all the stuff we ordered. Hooked it all up and explained everything. Had to come back and fix a wire and a setting but not a problem. They were very knowledgeable, timely and mannerly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and price. Plus the Geek squad mounted it on the wall. A total waste ackage that we are very satisfied with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    BEST TV Installer Ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and installed it quickly and connected to all my devices. I am so satisfied with their work specially with Pedro Matos, 10-star technician, who did the service. He deserves to be given lots of work!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing our 65” Samsung QLED TV and sound bar. The lead tech diagnosed and fixed our router issue. They were on time, efficient and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation by the Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys were great.... in less than an hour they installed my 86 in tv to the wall and made sure it was perfectly centered to the wall and connected all the cable box and others to the tv. Amazing and clean job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Couldn’t have done it myself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick and helped with the cable set up. Took two to mount them one went to another job while the other did his part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Arrived as scheduled even though the weather wasn't the best. Steven shared a great deal of information to assist us in operations. We would request Steven on future Geek Squad purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially had a hiccup with scheduling as I was told one date and the subcontractor didn’t show but after rescheduling, everything worked itself out. Amazing job!

    I would recommend this to a friend