Customer Ratings & Reviews

The installation of our new TV was super fast and professionally done. All of our devices were quickly synced. Service is the reason we love to shop at Best Buy!

as always fast polite knowlegable helpful operation and were sure we knew how to use everytihng before the left

They set up the TV and came back to make adjustments with no added costs! Very helpful and reliable

BEST SERVICE I EVER HAD. THEY WERE VERY PROFESSIONAL. CLEAN UP AND TOOK AWAY EVERYTHING.

The agents who mounted our new 65 in Samsung were outstanding. They set everything up as well as explaining the new TV. Would definitely recommend this service.

Agent was prompt,courteous, respectful and extremely knowledgeable about the project.

I already had a suitable mount installed by myself and internal wires upgraded to HDMI 2 (3) and Ethernet plus a USB for no good reason than I did not want to open the wall up again. I had no trouble removing my 55" Samsung but since I live alone I figured I should let the guys install my new 85" LG so I would not have to A) Get help and B) Induce pressure marks on the screen from mishandling. It was over in about 15 minutes... 12 minutes for unboxing and 3 minutes to hang the TV and set it up. (I use my TV as a Monitor and do not have Cable TV) The guys even mentioned they did not have to program WIFI since I had provided Ethernet to the TV. A pleasant if somewhat pricey install.

The 'Geeks' who came and mounted our TV were friendly and professional. They worked quickly and were careful to leave the area spotless. They carefully explained to us non tech savvy oldsters how to control the tv. We will use them again for all of our AV needs.

Mounted tv over fireplace, installed new mounting system. Connected to cable system. Professional and knowledgeable- would request him specifically again if and when needed

The agent mounted all attachments to my new TV. Everything is working fine. Thank you, Best Buy.

It was an easy hookup, but the guys were very helpful with using the tv, helped me find where my password for my google network device might be in its settings, etc. It felt like my neighbor came over to help me out.

The Geek Squad employees that installed the TV were professional and knew what they were doing. They installed the TV quickly and explained how it operated. GREAT service!

Very professional and quick. Was watching my new 85 in sony tv in no time!!

The agents brought my TV in appropriate time frame. They were polite, courteous and were able to answer all questions. Set TV up and connected to streaming service. Extremely pleased.

The tech that mounted our tv did a great job; he did a fantastic job on the mount and was very knowledgeable about set up of the tv and he was able to answer all of our questions.

fast and friendly service, the service men they sent were very helpful and also assisted me in moving another TV from the old location that it was in. They made sure all my Tv's were in good service. Thank you so mush for the great service.

The agents mounted the tv very carefully and made sure everything was working properly and explained everything to us. Also asked if we had any questions. They cleaned everything up from the mounting of the wall mounts.

Pat was incredibly professional. He was on time, did the work effortlessly, and made sure I ( the customer) was happy before leaving. He also called a few days later to follow up which impressed me as that is not common anymore. Pat is the best.

I had a few issues with scheduling but the set up itself was done quickly, quietly and have had zero issues from the TV and peripherals

The installers were very professional and informative also completed their task very quickly they also gave me tips on how and what i should clean my tv with really appreciate the 5 star service