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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 373 Showing 7,441-7,460 of 38,692 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were the best. Careful, respectful, knowledgeable. They made sure we knew how to use the TV before they even thought of leaving. Two of your finest, thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents mounted the new TV and got everything connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience, worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had another great install from the guys at Best Buy. My 83 inch oled was installed and well as the cables. They didn’t hesitate, everything came out clean and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team that came out was great. Did justvas asked and good work. I always do my own normally but with limited help I decided to let them be liable since this 85” tv is so awkward and fragile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J. Matyas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found Best Buy Geek squad to be wonderful to work with. I had a small problem initially when my tv was mounted. They came back out and handled it very professionally. I highly recommend them for a tv wall mounting. The price is quite reasonable as well!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional Installers did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Geek Squad techs were courteous and did good job trouble shooting my existing system and to mounting new TV and determining how to work. They did not leave until I was satisfied and gave recommendations of equipment I needed to make TV work better.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Precise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived and mounting the TV quickly. They vacuumed all dust and debris afterwards, and help to install apps on TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad FTW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was amazing. Quality work done and the 2 techs were amazing. Friendly and fast. They walked me through the process and cleaned up afterward.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job of setting up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job mounting and setting up the TV. It was a little bit tricky, since we were putting the unit on the fireplace where the previous set was located. The guys figured it out quickly and everything turned out perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always fast polite knowlegable helpful operation and were sure we knew how to use everytihng before the left

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeable Speedy Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will call my two Geek Squad technicians for every install and mounting job that we will ever have. They are absolutely tremendous. Leave no mess and explain everything with great detail.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the Geek Squad to wall mount a 75" inch TV, and install sound bar and surround speakers. The young men where professional, pleasant, and completed install quickly. I would recommend the Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In depth questions before they made the delivery so they can plan accordingly. I received a call with plenty of heads up and they made sure everything was setup how we wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Knowledge and precise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve and his assistant were above and beyond. Knowledge, care, respectful and courteous. I wish all employees were of this caliber.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went quickly. The only thing that I would recommend that is if you are also having them program a remote, please let them know that they might need one of their computers to complete the programing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worked fast and efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents worked well together and explained their safety protocols well. They installed 2 tvs, inwall power sources and sound bars. I will use geek squad again.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Lindz. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation of Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery and set up. Very professional and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    recommend for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys where great on time took there time make sure every thing was done rite and walk me over the steps

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    wall mount set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen that came in to put in our wall mount were kind, easy to talk to and very professional...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Service well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and mounted the TV as I wanted. He listened to me and answered all the questions I had, as well as demonstrating how to use it and showing me things I did not know about nor expect.

    I would recommend this to a friend