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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 374 Showing 7,461-7,480 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV connected it to all devices showed me how it operates and asked me if I had any questions it was a flawless installation and I would recommend this service to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was completed in a very professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main agent did an excellent job in the installation of all my purchases. He made sure that each unit was operating properly Agent was very knowledgeable and courteous. I was able to observe his installation

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad professional who installed our tv went above and beyond to help us understand the setup, and even helped us organize some of wires left tangled by the internet company. I am a best buy customer for life just for the geek squad support.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Was not Geek Squad but the installer were excellen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were not Geek Squad because we needed a quick install at our office for a conference room/zoom meeting room. The installers came promptly, worked quickly, were pleasant, and did an excellent job.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My Geek Squad installed my 2 TV’s correctly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the 2 TV’s correctly to the walls.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounted my t v quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very helpful and made sure. My t v was mounted as wanted and as it was gonna be used

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and mounted my TV and moved my old TV to my bedroom and mounted it as well. They were very professional and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Always Comes Thru

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on the promised date to hang my TV on the wall. The job was meticulously done in relative quick time. After hanging the TV up on the wall, the agents also hooked up the TV to the cable box and made sure everything was working correctly and that I understood the technological lingo before they left. Upon leaving, they took out the empty TV box and disposed of it. This is the third TV which the Geek Squad have hung up for me and I have no complaints about their workmanship. I am a happy Best Buy customer. Thank you so much to Best Buy and the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect install by Geeks Strongly recommended as long as Geeks come to do job. Do not recommend 3rd party folks because they had no clue what they were going to do.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV monitor frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convenience of the mounting Frame is a big plus. It allows you to tilt the monitor in any direction to suit your audience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great good in a minimum amount of time. The only reason I didn't give them 5 stars was the fact that they did not carry any HDMI cables on their truck. All I had were 6 ft. cables and they needed a 12 ft. cable for the new installation. I had to run out to a local Staples store and get the cable so they could complete the installation. Fortunately, the Staples store had one left in the store. (I would certainly have been willing to pay for any parts required for installation. I guess I just assumed that they would carry equipment, such as HDMI cables, that might be required. I am sure there are some people out there that probably would have not had any HDMI cables.)

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Successful delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Quick. Did exactly what I hoped and asked for. Connect, set up, and works. Removed the box and packing material. And a short conversation about old movies!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heather and Connor did a fantastic job with the installation. They were so caring and precise in making sure the total installation was absolutely perfect. You must use them and the Geek Squad for installations. I am so glad I used them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always first class and would always recommend geek squad - they've hooked up 4 TV's for me so far and each time was great!! very thorough with helping me understand the TV. Go's a long way for us not savvy computer people - Thanks again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was on time and informative!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed my tv without a problem! The guys went over the details in how to operate the new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Smart TV and Mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who did the installation was efficient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new HDTV Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Total service package from Geek Squad and it was worth every penny spent. For an additional $50, they installed my new wall mount for a new HDTV. They were quick and professional. And, the new TV looked great on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome set up service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a terrific job mounting the items and setting up my streaming channels. They were very professional, friendly and competent.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these guys were great! They were very professional. Did a fabulous job. Left my living room as neat and clean as they found it. They removed all the packaging. They explained all the features and answered all my questions perfectly.

    I would recommend this to a friend