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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 374 Showing 7,461-7,480 of 38,688 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came and mounted my tv was very nice. He was thorough and made sure I was happy with everything before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they did a good job, and they were fast doing it. Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Neat job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was very professional, no mess behind everything clean and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Agent had great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent expertise! The Geek Squad agent knew how to install/mount our new little TV on the wall mount with the DIRECTV box.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was just great, making suggestions that were totally relevant to the tv being installed. Just a great person. Set up my remote,got zoo my apps up and running

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always fast polite knowlegable helpful operation and were sure we knew how to use everytihng before the left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is much better quality picture wise and sound wise it’s very low definitely need a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad TV Installation; wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. They were timely, polite, efficient and overall did a great job! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raf and Matt came to set up our TV, Sonos and Universal remote. They did an excellent job. RAF was extremely knowledgeable about the technical aspect. They made sure all our questions were answered before they left. They gave they contact info just in case we have any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my malfunctioning t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Javier was on time!! He was very savvy with fixing my t.v issues, I am so not tech savvy. He simplified things for me. He was patient and very professional and efficient. Cudos to The Geek Squad!! This Javier a raise. He was just as delightful as Ruben and Matthew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a Tech Support Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Dependable. Always Polite, Professional. The guys do a great job every time out. I have 4 tvs installed on the walls today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came to out up the Mount and tv was great. He helped with height and position of mount and was very neat and the tv is perfectly placed

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew delivered TV. Took down old TV and took away. Hung new TV and tested to make sure it worked. Very nice young men.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. I have used them in the past and would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV as easy as 1.2.3.. He also programmed and setup the television. Overall job well done. Once you have discovered a good tech; I would like to request that tech all the time. I don’t like having a different Geek Squad Agent for each assignment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad installation. The agents were on time, efficient and super friendly. They installed my TV and connected it to all my devices. They showed me how to use the different functions and removed all debris.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Installation team out there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chion and Marcus made installation of our huge television look like child's play.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was first class and the tv looks awesome! The agents taught us how to use it, and showed us the features of the tv. We couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very inexpensive great for kitchen Tv Good picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geoff and associate first came out to consult with us regarding a new home theater setup. They gave great advice with suggestions that would work great for us while saving us money. Once we decided on our course of action and bought the equipment they came out and set it all up. Then spent the time explaining all the ins and out of operation. They did not leave until all our questions were answered. They were amazing from start to finish.

    I would recommend this to a friend