DoorBOOsters are hereEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 375 Showing 7,481-7,500 of 38,692 reviews
  • Rated 5 out of 5 stars

    Excellent installation, poor scheduling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, competent, friendly service. The Geek Squad was a delight to work with. Thank you! (Not a comment on the individuals who came to our house, but the delivery scheduling process was quite frustrating. The first time they canceled because they didn't have 2 people. Then they give a 12 hour window, 7 am - 7 pm that is narrowed to a 4 hour window last minute. The scheduling system is difficult for individuals with busy work schedules who can't be available all day.)

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job — personable service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a wonderful job mounting the TV to the wall & explaining how this new TV works. Fabulous service — highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents had to uninstall my other tv and installed my new one, and they where really great. They set everything up beautifully and answered all my questions. They where patient, professional and very nice. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jimmy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service really appreciate all they did for us. Jimmy really knows his stuff along with the other team member.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quality work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Details mattered. Te positioned my existing wall mount professionally. Answered all questions. Exceptional service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Frame tv delivery and installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast clean and very professional. I couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived on time and were very knowledgeable, respectful, and fast. Took time to go over setup and some features.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service man did an outstanding job. He was very Professional and friendly and gave me great advice on how high to hang the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed my tv were professional and top notch. Would 100% recommend using Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was very nice. Set up was quick for the wall mount and they got the tv all set up for us. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Hanging up television and mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan and his associate was great. At time my t.v. mount had not arrive before my scheduled appointment they had an extra on with them. But right before they hung there's mind had arrived.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brad R Schaeffer did a great job at install. He was courteous and well organized. Clearly had great experience. Install was perfectly done with all wires hidden behind existing wall channels and tv hung with sound bar. Very happy with result.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team member was very professional, timely and respectful of my home. He was perfectionistic in ensuring the TV was installed exactly in the middle of my wall! I will not hesitate in recommending the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best delivery and installation men, kind, patient, knowledgeable, on time, considerate, knew what they were doing at all times. Explained the product before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You will be glad you did this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only way to go with a high quality TV. Entirely painless, no heavy lifting, and it is all ready to go in a very short time. Expertly done by Danny and Mike from Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Install guys!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV’s were mounted to perfection! The two gentlemen who installed were so friendly, knowledgeable and efficient! They were amazing! Thank you to Justin and Trey! Also thank to Mike who helped us pick the right TV’s for our home! They were all so helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding Service!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the best experience with our latest install of our 70 - LG TV. The installer came prepared and he was very knowledgeable which made it even better. Love our new set up. I will use Best Buy services for future in home install and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and professional services! Staff was very nice and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These young men were professional, knowledgeable, friendly, fast and clean. They kept us updated about arrival time and there was no mess left behind. I opted for this service because this large TV needed to be wall-mounted. That said, I’d love to know that the “Geeks” were getting every penny of the cost of this service, because it was expensive for under 30 minutes of work, and I doubt Best Buy pays them that well!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and dedicated techs - excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad delivered and set up my 75” TV including mounting it on the wall. The techs connected the new sound bar and Roku in addition to my DVD player. They were knowledgeable and took time to make sure I was comfortable with operating the equipment. They confirmed the placement of the wall mounting unit and were considerate of my home and furnishings during the delivery and installation. I highly recommend using the GreekSquad and l’ll definitely use them in the future.

    I would recommend this to a friend