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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 377 Showing 7,521-7,540 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great. Tech person was on time and very nice. When install was complete, the packaging was picked up and removed. No mess left behind.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were personable and professional. They did their job and left in a timely matter. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Your installer was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer got the old TV and mount off quickly and the new mount and TV installed in a jif! Also had it hooked up so surround sound worked and did all the set up on the TV for the remote. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was able to complete their work order on time and had good knowledge on the same. Very good customer service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done very well new what they were doing. They came back a 2nd time just to make a slight adjustment on TV and make sure it was going to be good where they placed on are wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best in the business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in the business i couldn't be happier thabk you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was exceptional. They exceeded my expectations. Installation was done in time. Very professional and very clean. Job well done. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your installation team did great, I was so relieved I ordered the service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad mounting my TV thank you. Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted all attachments to my new TV. Everything is working fine. Thank you, Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad professionally installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv bracket and mounted my tv successfully. Very happy with the quality of work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional tech, got the tv up and running quickly and took time to show us how to operate remotes

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad John did a terrific job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John did a GREAT job mounting my TV, plus he was super friendly! I’m very happy with my wall mounted TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and techs were terrific. They were prompt, professional and great to work with. They really knew what to do and quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and painless TV installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, efficient, knew their stuff, and took time to explain and answer any questions. They called before and after the installation and made sure we were satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    George

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed by the Geek squad so it was easy for me looks good on the wall. My advise is let the geek squad install it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed and connected my new TV to all devices, and did so with care and attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was absolutely excellent. The two gentlemen knew what they were doing and explained every little detail to us. We were so happy with their service we feel they should be rewarded. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my 65 inch Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new tv was mounted quickly and efficiently by a professional team. All connections were properly made and I am very happy with the results

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my tv was very very good. Polite and patient with us as we are not tech savvy. He explained how to operate our devices until we were confident we could do it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff arrived on time, were polite and confirmed what and where TV was to be mounted before starting installation. Staff were proficient and Installation was done quickly

    I would recommend this to a friend