Customer Ratings & Reviews

Great selection and service. Staff was very knowledgeable and user-friendly. Install team was awesome! Quick, easy and neat. Very polite, knowledgeable and focused. True professionals!

The agent mounted the tv on the wall and connected devices and all the apps. He even vacuumed any mess.

The agents mounted my TV with ease and took care in aligning and setting it up to my complete satisfaction, with clear guidance on the operating parameters necessary for full operation.

as long as you get professional Best Buy agents installation is great. I had to have 4 different service calls, two due to third party contractors.

Geek squad connected everything, mounted the tv and sound bar on the wall. went through the remote carefully pointing out the most important buttons. Everything went smoothly and is still perfect. love our new tv and soundbar.

They were very professional. They cleaned up prior to leaving and they wore mask and shoe covering without me having to ask. They were most respectful. I would certainly recommend the geek squad. Thank you!!

i had 2 of the nicest technicians come in to mount and set up my samsung Q8F television. they also programmed a universal remote for my new dvd player and receiver. they spent a lot of time teaching me about all the features of my new system. it was very helpful.

The agents mounted my tv even though it wasn’t a conventional installation. Figured it out and got it done!!

The geek squad mounted our new TV in our bedroom. They were very professional, very neat and very informative. When the job was finished and all our questions answered they made sure the room was left as clean or cleaner than when they arrived.

But seriously, my dear husband loves to fix/install/mount/attach/build everything himself. We just bought a house and the day after closing, he had to leave for the Army. I booked the TV mounting service for above the fireplace since there was NO way I was going to risk doing this with my two small children around, but I admit, I was skeptical. It seemed silly that a "handyman service" for mounting could cost $250 plus the cost of an actual mount. Especially since the hubby could manage it for free. However, I now proudly recommend them to any and every military spouse out there, and anyone else for that matter. Justin, my Geek Squad Agent, was quick, witty, and extremely knowledgable. It was well worth the expense to have him come out and do it for us, and now our TV is perfectly centered, perfectly angled, and professionally mounted. And yes, my husband really is happy we chose them.

Agents did a great job with installation. Highly recommend so you don't have to do it yourself.

The guys who installed our TV were very friendly, quick working, patient, and helpful in making sure that we were comfortable with how the TV looked and sounded and showing how it works.

The Geek Squad, especially Nathan were Exceptional. They were thorough, patient, and answered all my questions while mounting my new Sony TV.

The technicians that came to our home were very professional and took the time to show us how to use our new TV.

The gentleman that installed the tv mount was very professional and punctual when it came to installing our television and tv mount. Best Buy truly provides great customer service.

Tb connect was great, we got wireless wall connect and geek squad agent dug a hole in wall and fixed all for us.. they have extra HDMI cable and optical cable for purchase incase u need it. Very fast and safe service. J am never mounting my tv myself again

Mitch & Dizzy were here during the promised timeframe; they were friendly, professional, and efficient. The unit was securely installed, as was the flat screen to the unit. They explained what they were doing and instructed us on how to properly adjust the mount.

Damien and his helper did an excellent job installing the wall mount tv and sound bar. I am 100% satisfied with their work. They took their time and made sure it was done right!

Did an excellent job at installation answered the questions about the set up, provided an extra cable and surge protector

The agents were right on time, polite, careful, and quick.