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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 377 Showing 7,521-7,540 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Drew was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew mounted my TV and did a wonderful job. He made sure that everything was working properly. He was very polite and professional. He answered all of my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was able to complete their work order on time and had good knowledge on the same. Very good customer service..

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time with covers for his shoes. I was very impressed by this alone. He was knowledgeable, asked me questions regarding tv mount position/location. First time using this service. Will definitely use it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did a Great Job Mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up to mount my television above my console. They were able to supply the various cords I did not have and had me hooked up in no time. They also hooked up my new direct tv and took the time to explain the how the new remote worked and set it up so I only needed to use one. And when they were done, they cleaned up the area and took the boxes with them! Went above and beyond. Very happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job installing my tv on wall. It took time for me to get an appointment for them to come out but that mean bc everyone use geek squad which is a great thing. It didn’t take them long at all

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Details mattered. Te positioned my existing wall mount professionally. Answered all questions. Exceptional service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad were very knowledgeable!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV that I bought to the height that I prefer. They were also knowledgeable with the electronics that they are installing. They customer service were on point. I will definitely use their service again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Adjustable TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adjustable TV mount was installed by the geek squat for free since I have Total tech. I’m using it for 65” TV but it can be used with TVs up to 84”.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the TV mounting on my 70 inch TV. They were very friendly and knew what they were doing. The TV was mounted within an hour. I would recommend the Geek Squad to anyone needing A TV mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went well. No issues during setup. I did need a little more instuction

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    George

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed by the Geek squad so it was easy for me looks good on the wall. My advise is let the geek squad install it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse was GREAT at installation and answering my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came to install TV was very knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    fast and professional install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad installed 2- 65 inch t.v.'s and one 75 inch t.v in less than one hour...one install was on a brick wall. they left the room cleaner then when they came in. they programmed all the remotes and set up all the t.v formats

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did a great job with installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my tv and taking away my old tv and cardboard box. I would’ve given 5 stars but the day before my appointment on July 8, it was suddenly canceled and took me 3 weeks to get another appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job — personable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a wonderful job mounting the TV to the wall & explaining how this new TV works. Fabulous service — highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad performed admirably as usual - clean and efficient install over fireplace

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek installed 75” tv above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Very friendly and done quickly. Took all the trash. You guys need people like this doing the installs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed TV mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV mount on the outside wall, installed the TV in less than an hour. Great service and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installing & mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV & did a wonderful job!! Very knowledgeable & great personality! Very clean & made sure things were back in place. Hats off to my techs! Rating 10+!

    I would recommend this to a friend