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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 378 Showing 7,541-7,560 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Knows Their Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad had my tv mounted so fast I was amazed. They even took all the packing from the tv and mount with them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek agent was very polite and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv on the wall and connected devices and all the apps. He even vacuumed any mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome set up service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a terrific job mounting the items and setting up my streaming channels. They were very professional, friendly and competent.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benjamin and Bryn we're super helpful quick and professional. I will always use Best buy for any mounting service I need. I have had several services done by Benjamin and I am always very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They made a very precise installation lol easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the cables already routed through the wall. The 75” TV when mounted above our fireplace had an inch of space above, below and on each side. They got it properly centered in quick time. I took it from there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super job by the techs. They saw an issue with the mount I had purchased and luckily they had one in their truck tht worked best. Super JOB all around and very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good value for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation process was very smooth. TV brightness quality is very similar to QLed/miniled tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time to mount TV and had some good suggestions about placement. They got everything connected and cleaned up after themselves. It’s a great service but I think it is too expensive for 30 minutes of work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Work performed was great but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the Geek Squad arrived (on time) he was not aware that the TV needed to mounted on my wall. His instructions only said TV set up in home on TV stand. He made a phone call to correct the issue and ultimately mounted the TV on my wall with no issues. Very pleasant and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They put that 70 inch up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an upstanding job came on time was mad cool an put that 79 inch up no problems

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have a subscription to Geek Squad the installation was less. The tram they sent were courteous and professional. Everything went smoothly and they were done in a flash. Thanks Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Brown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was well done it didn’t took long and they was concerned about the virus they wear facmask and protected shirts they was well respected and did a great job l would recommend anyone to them great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service man did an outstanding job. He was very Professional and friendly and gave me great advice on how high to hang the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service and knowledgeable installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time. I was called the day before to make sure the appointment was still on. They knew what they were doing explained everything that they did and were very patient with someone who didn’t know anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend used geek squad for the installation. Especially if you are not handy or are getting older

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. the tv was mounted with caution and the area was its placed at a good viewing level

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad FTW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was amazing. Quality work done and the 2 techs were amazing. Friendly and fast. They walked me through the process and cleaned up afterward.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th e two men who mounted the tv for me were excellent; arrived right on time at the earliest portion of the time frame. They were personable and very efficient; did a great clean up after drilling the walls for the wires, etc. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great and friendly. The explained everything and cleaned up the little mess they made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture. Wish the installer had left the instruction book so I would know how to use the TV better.

    I would recommend this to a friend