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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 378 Showing 7,541-7,560 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad tv/soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of Zack & Charlie are the best. Perfect installation, very professional demeanor & courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin & Omari, Geek Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Justin and Omari did a outstanding installation. They were professional and comcompleted the job on time. Hopefully in the future they'll be assign to do another install here .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great mounting and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered, unpacked, mounted, installed with all my devices, and configured everything. When they left everything was ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great mounting my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and mounted my tv pretty quickly. They were very nice and friendly. They also took into consideration on how high I wanted my tv to be. Overall, I received the best service with Geek Squad and will be using them for future needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Teamwork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the TV could not be hung on the wall due to a problem with the TV itself, the team did a great job trying, and when we received the replacement TV, the same team did a superb job in getting it wall-mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MrLove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thr agents mounted the tv and the quality of the picture is great this is my second one will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very happy with our new television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 very nice guys came with our television. One of the men name was Chris. Set the TV just perfect. They kept my floors clean by putting on those funny booties & was happy to see that. Would recommend them to everyone we know. Thank you Gentlemen!!!.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad was quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job!!! Very professional! Would use again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful, fast , and respectful of our space. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv exactly how I wanted it and made sure that I was satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just asked them to mount the TV for me since I wanted to be the one connect my Ps 5 and Apple TV

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    These guys are great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four geek squad members showed up at my house on time and even called when they were on the way. They were very professional, knowledgeable and accommodating. They set everything up and answered every question I had.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came earlier than the time slot which was great. Got that big Tv up on the wall quickly and carefully and helped set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed a wall mount, in wall hidden cabling and my LG TV. They returned later to replace the 65" tv I had bought with a larger one, when I decided to upgrade. Both experiences were excellent! The Geek Squad members were friendly, professional, extremely helpful, and exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek installed 75” tv above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Very friendly and done quickly. Took all the trash. You guys need people like this doing the installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent attached the mount to the wall and mounted and set up my new TV. He was very fast and left no mess behind. He was polite and thorough in answering all my questions. A truly great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv in a great way !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ren is a great technician! 2nd time in 2 1/2 years that I have been fortunate to have him perform the installations. Always does professional and meticulously work , that I greatly appreciate.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great and knowledgeable. They were able to mount the TV perfectly in the center.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and the other team member did an excellent job. They took their time explaining how to operate the new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV wall mount switched out per tech recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fred and Kris were great! After determining that wall mount we purchased wouldn't work with metal support beams behind wall, Fred suggested a different one. Luckily he had it on his truck. Installation was smooth and quick. Very satisfied

    I would recommend this to a friend