Customer Ratings & Reviews

Our geek squad install tech arrived on time and was very professional. When mounting our TV he took into consideration how it would be sitting in different spots and with possible glare from the sunlight. I would highly recommend!

Professional and efficient installation of wall mount. The technician really knew what he was doing! We appreciated his attention to detail.

The agents mounted my tv hooked it up and programmed it And did a excellent job. Very courteous, very professional, And a very clean job. I would recommend their work to anyone and everyone.

They came earlier than the time slot which was great. Got that big Tv up on the wall quickly and carefully and helped set it up.

The service and techs were terrific. They were prompt, professional and great to work with. They really knew what to do and quickly!

Scott was able to insure the wall mount was put up without issue, which removed a lot of pressure for me doing it myself... Peace of mind. I didn't damage my new tv and it was done right.

Initially had a hiccup with scheduling as I was told one date and the subcontractor didn’t show but after rescheduling, everything worked itself out. Amazing job!

Quick, efficient, and great communications by the installers.

Both Geek Squad agents were polite and professional. Usually, I do all my own installation, but mounting a 85 inch TV on the wall was a b it too much for my. Geek Squad arrived on time and completed the mounting and setup quickly.

The agents came on the promised date to hang my TV on the wall. The job was meticulously done in relative quick time. After hanging the TV up on the wall, the agents also hooked up the TV to the cable box and made sure everything was working correctly and that I understood the technological lingo before they left. Upon leaving, they took out the empty TV box and disposed of it. This is the third TV which the Geek Squad have hung up for me and I have no complaints about their workmanship. I am a happy Best Buy customer. Thank you so much to Best Buy and the Geek Squad.

Guys came by at the expected time, presented me with any options regarding where they could mount my tv. They also programmed the tv, removed all packaging and left me with a very professional looking job. Thx

The installers for both the TV and the Soundbar were contracted installers. They did a great job with both installations. Showed up on time, were knowledgeable about the product and completed the installations in a timely manner. They were very interested in making sure we were satisfied with the installations.

The technicians showed up ahead of schedule for the installation. they were helpful in providing information about the mount I selected, both pro and cons of its use. Installation was fairly quick without any problems. TV was not perfectly level, but i can live with it.

the two installers surveyed the space and facilities carefully then went about their work rapidly and effectively. they encountered a few unforeseen problems, but worked around them skillfully and left the finished installation quite neat.

Excellent! Can’t enough! Both televisions were mounting perfectly and exactly where and how I wanted.

They are so quick and 2 people makes mounting tvs even faster. My first tv came cracked. They went to the store picked up a new one for me within 45 mins. Very good customer service

Mounting these large TV's can be a little tricky. My installation proved to have a few unique issues. However, the Geek Squad guys made my install a flawless near perfect installation. Everything looks great and functions perfectly. The various other electronics in my home were all added and synchronized to function perfectly also. One unexpected thing with my installation was my Geek Squad crew's sanitizing and doing everything possible to keep me, my home, my electronics. as well as themselves sanitized and as safe as possible. Their obvious trained and practiced techniques left me with no concern or fear of spreading of COVID-19! Hats off to Best Buy and my local Best Buy store for having my crew on their staff!

The Geek Squad went above and beyond to ensure that my TV was mounted correctly, but also that everything was hooked up properly. They were professional and a huge help. I would definitely recommend them any time.

The agent ( Jared Leonard) mounted TV and connected to other device. Very kind!

The techs that did my installation was awesome..thank you very much appreciated.