Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 380 Showing 7,581-7,600 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job installing our 75” TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. Super professional. We wanted to tip them but they refused and informed us it was not allowed by Best Buy policy. They deserve some kind of bonus or recognition. Best install we’ve ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting my TV. They taped the area the TV would hang, to make sure we were happy. Then verified everything was working with the devices attached to it. It looks great and I am grateful for their service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech support is worthy it people. You get TV installations and other benefits. You must have this service. You save a ton of money as well. The professional work that Geek Squad does makes it worth the additional purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall-Mount & surround-sound system installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were on time and came fully prepared to perform my requested information...they also spent extra time ensuring that I knew how to utilize the entire system...I highly recommend their installation team!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed mount and hung my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, Wall mount was installed and TV placed etc. Tech mad sure everything worked as it should. Bodie did a great job, Thanks!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job wall mounting our 86 inch tv. They took the time to make sure the remotes were set up, NetFlix was set up and the volume was where we wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team are the best. On time and very professional. Took out the old TV and installed anew one in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best service I've had!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have went any better! I finally spent the money and had them mount my tv. They were very professional, educated, and worked in a timely manner. I couldn't be more happier with the experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my 65 inch Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new tv was mounted quickly and efficiently by a professional team. All connections were properly made and I am very happy with the results

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great mounting and installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered, unpacked, mounted, installed with all my devices, and configured everything. When they left everything was ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I w

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assessed everything & went right to work. I am so pleased how it turned out perfectly! No mess no fuss.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were the best. Careful, respectful, knowledgeable. They made sure we knew how to use the TV before they even thought of leaving. Two of your finest, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did everything I requested neatly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung the TV on the wall, neatly tied the wires with zip ties, connected my devices, updated the cable box, and neatly put all those wires into the wall mount brackets. So perfectly done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    60" television mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devon and Eric did an awesome job in mounting my new TV. They were finished very quickly but still took the time to get it set up and explain the basics of the tv to me. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and sound board.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was properly mounted, with care. All features were setup, verified, and works accordingly. All features were thoroughly explained. I'm 100% Satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks are great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect install by Geeks Strongly recommended as long as Geeks come to do job. Do not recommend 3rd party folks because they had no clue what they were going to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home theater department was able to help me and set my allotment for TV installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was excellent, with clear and timely communication. I appreciated the effort and the ease of the installation process.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Successful delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Quick. Did exactly what I hoped and asked for. Connect, set up, and works. Removed the box and packing material. And a short conversation about old movies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no more issues with our set up after geek squad!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a tv and bluray w/ speaker system from best buy that I setup myself several years ago, for the past several years, could never get the audio lined up with dvd or bluray movies. When I upgraded another tv setup w/ best buy, I got offered the Geek Squad installation services, best money (and modest charge at that) I spent out of the whole purchase was having them come restore the connections on the older system, they found where a wire had broke on one of the speaker connections, and - tidy'd up the entire cable connections into a very respectable and more functional audio / video experience. So happy with the results, very pleased with Best Buy and Geek Squad. They sent two guys out and they were very polite, professional and expedient. Thumbs Up all the way!!!

    I would recommend this to a friend