DoorBOOsters are hereEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 381 Showing 7,601-7,620 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job in mounting and were quick and even cleaned up behind themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected everything perfectly. All I had to do was learn how to work everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had excellent service as always. Tech did a great job installing my tv mount and tv on it. I have steel studs and he had no problems getting thru them

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    10/10 would recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my TV was fantastic, professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installers of TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party installers came and removed my old TV and installed the new TV using my old brackets. They were courteous and helpful getting the new TV in operational order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service done by Kimo, giving heads up when they’re on their way, when they’re outside the apartment complex, and fast installation of wall mount both tv and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Happy camper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more happier. They were very professional. Job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Could not be more pleased w/ techs!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were incredibly nice to my very old parents, and even got rave reviews from my engineer father for the quality and care of the installation!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fine Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians had to dismount our old flat screen TV from its place on the TV stand and mount up the new one. All done without a hitch!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV. Wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the recommended mount for the TV so there were no problems installing it or fitting the TV. Our Geek Squad professionals installed it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent job and very polite gentleman.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who set up my tv were so nice. The main guy in charged helped us set up our fire stick. Both were so pleasant and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this service! They came on time and left my house clean. They were very knowledgeable, explained my TV features and answered all my questions. Couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was the best !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from Geek Squad did a fabulous job connecting, hiding wires and made sure I understood the sunstones of my tv ! Highly recommend letting the pros do it l

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek agent was very polite and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv on the wall and connected devices and all the apps. He even vacuumed any mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I attempted to mount his new 65" television. Ran into some problems so he called Best Buy to have them install. The gentlemen that arrived were very professional knowledgeable and courteous. They installed the unit quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted it to my specifications and then moved it 4 inches when I changed my mind without any complaint. Picture quality is best I've ever had!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and precise installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had calculated the position of the TV based on online recommendation but the Geek Squad told us that the recommended height wasn't good for a 77". we corrected our height and they were right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted, installed TV & Sonos sound bar. Removed old TV & TV mount. Sorted some Sonos issues for us. Overall well done but small problem with the Sonos wall mount which were able to fix ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    LG oled 65” E8 installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an LG 65” oled E8 from Best Buy and had them install it on the family room wall. Very courteous staff and installed patiently. Few hiccups in item arrival and delays as a result, but all went smoothly after item arrived.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install ofsystem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fantastic. Quick, professional and very informative.

    I would recommend this to a friend