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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 381 Showing 7,601-7,620 of 38,689 reviews
  • Rated 5 out of 5 stars

    Geek Squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful to have my sound system back and connected to TV; techs were wonderful, answered all my questions, took extra time to make sure I could make it all work

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth it for a difficult mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew came in and set the mount as we discussed and cleaned up after themselves. I had it go into a rock wall and the peace of mind to have a professional do this was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. The Tech knew just what she was she was doing. Set up our entire system

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    10 Stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was fast, friendly, and made sure the tv was positioned perfectly. Also made sure to set up tv functionality and showed me how to use it. Wish I had more for them to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys did a good job with a 75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys brought a 75" TV up a flight of stairs with no issues. They installed the TV and took away the box. They also configured the wifi and apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and top tier service. They made the Tv set up perfect for football Sundays.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting of TV was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted in the exact spot that I requested, The team had to make an adjustment and did so with expect experience. I was very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Quick Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Craig was right on the ball in getting the TV set up. Very knowledgeable and professional. I couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by the technicians that came; they had all of the materials they needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I love the results! Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We mounted our 75” TV in our bedroom. After over a year, their is no change. The mount is doing its job and the installation was a breeze, courtesy of Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony TV - 48"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need the TV mounted. They placed it on the stand. They were excellent - took the time to show me how the TV worked - couldn't ask for better support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and dedicated techs - excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad delivered and set up my 75” TV including mounting it on the wall. The techs connected the new sound bar and Roku in addition to my DVD player. They were knowledgeable and took time to make sure I was comfortable with operating the equipment. They confirmed the placement of the wall mounting unit and were considerate of my home and furnishings during the delivery and installation. I highly recommend using the GreekSquad and l’ll definitely use them in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV was mounted correctly and expeditiously.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agent mounted the TV and ensure that everything was working before he left. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Customer came first!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was professional, on time and concerned about satisfying me the customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by Geek Squad. Efficient and pleasant in doing their work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my tv on my wall. Also a sound bar. They were very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 2 TVs for me. The were professional and courteous. Didn't take long as they were experienced in what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician they sent did a great job and was extremely helpful and knowledgeable. Would ask for the same technician again in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I had 2 things done in 2 different locations. First in Hialeah Florida, wow this was a “Crew”. Awesome. Second was in Bronx, they we’re good as well. It’s just the first team awesome me. Question who can I talk to, in order to place a big complaint????

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making the appointment thru the 800 number wasn’t the best but the guys who did the install were professional and very good at their job. Very personable

    I would recommend this to a friend