Customer Ratings & Reviews

The installation done by Geek Squad was outstanding. They were very knowledgeable and patient. Also helped with setting up and logging in if you needed it.

The Geek Squad team from the Gurnee, IL store was great. They were very cheerful, had a great attitude and were very knowledgeable. They arrived on time, worked fast and set up everything as expected.

The Geek Squad did an outstanding job of setting up and mounting my TV. I highly recommend them. They communicated very well on the day of setup. They were very experienced and knew what they were doing.

the agent were very friendly and knowledgeable, they had no problem installing my tv made sure everything was working properly show me how everything work will use again thanks

Our Sony 65 in OLED was mounted above our fireplace. The Geek Squad technicians were knowledgeable and professional. They did and excellent job.

The mount was changed, the tv hooked up. Everything went smooth and the service was prompt, friendly and efficient!

The guys were experts and did a great job installing my tv. It's up high on the patio and they handled it expertly.

Wonderful job guys! Cleaned up after themselves and explained every thing to me

The Geek squad came into my home. Done what they had to do so professional. And they were very friendly. They wore face masks the whole time they were there. I would definitely want the same crew they sent me

I will call my two Geek Squad technicians for every install and mounting job that we will ever have. They are absolutely tremendous. Leave no mess and explain everything with great detail.

Geek squad installed my TV’s on their mounts and installed all of my Sonos sound equipment and cable boxes and synced the remotes and sound equipment. Also made sure my wifi was updated for internet and streaming.

Jason and Co.??? I hate that I don't have a card with their names. Both guys worked quickly and did everything expertly. They were very helpful. Thank You guys! I want to know how to get back to the aquarium screen saver!

The folks that come to deliver, setup and/or remove equipment are knowledgeable, courteous, and patient with non techie recipients. Great work! Thank You!

There is a reason you want this service. William was amazing, and provided great service and much value add to the purchase and experience.

The installation team were super professional. 10/10 would hire them again

The agent that did my wall mount was awesome and helped me a lot about learning about the tv and was super nice and friendly and knowledgeable!!

Mounted the TV with no issues and verified that the TV was at the level we needed. Helped with making sure the power cord coming from the Wall would work with the TV as well.

Great service. Arrived as scheduled even though the weather wasn't the best. Steven shared a great deal of information to assist us in operations. We would request Steven on future Geek Squad purchases.

The two Geek Squad installers that removed our old 65" ROKU were very knowledgable, polite, on time (early), and completed the installation and set up of new 65" ROKU very fast. Excellent Geek Squad representatives.

Mounted new tv on my articulating mount, moved old tv to new wall mount in master bed room, all great, clean, and professional. New lg tv quit after 8 hours use, Best Buy was very fast and installed new replacement. HAPPY CAMPER!