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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 382 Showing 7,621-7,640 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team are the best. On time and very professional. Took out the old TV and installed anew one in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad arrived on time and was prepared to mount the TV as well as remove the old TV. The mounting and config went smoothly. The removal of the old TV which was very heavy took time but it was well worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great and friendly. The explained everything and cleaned up the little mess they made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV to existing wall mount & connected devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad installer was excellent!! Took the time after installation to explain many features of our new TV. I highly recommend purchasing the Total Tech Support.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the geek squad to install a tv. They were finished within 2 hrs of arriving at our home. They installed the power source, tv mount and mounted the tv. Also he made sure I was clear on the operations of the tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time, polite, and very professional. He mounted the TV with lots of consideration.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installers of TV’s.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional quality job. Attention to detail, training provided on new features. We are very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad I signed up for this. Got home delivery and installation. Also, bought another TV and got same quality service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did a Great Job Mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up to mount my television above my console. They were able to supply the various cords I did not have and had me hooked up in no time. They also hooked up my new direct tv and took the time to explain the how the new remote worked and set it up so I only needed to use one. And when they were done, they cleaned up the area and took the boxes with them! Went above and beyond. Very happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    10 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give my Geek Squad install team 10 stars! They were polite, professional and super fast! I was surprised just how quick the TV was mounted. It took more time to get everything plugged in then to mount and level the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture. Wish the installer had left the instruction book so I would know how to use the TV better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers did a great job! The scheduling and tracking of the appointment needs some work. Install went smooth and they cleaned up all of their mess plus took the tv box away that i did not even purchase from best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Install by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV on an existing wall mount. They were quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know how to hang a tv. In and out in no time. Looks great. Good job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    HangAtv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen came to my home, installed the tv wall mount, installed a amplified antenna to the tv, then expertly hung up my large screen TV. Very satisfied with the process and work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assessed everything & went right to work. I am so pleased how it turned out perfectly! No mess no fuss.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greatest ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the most pleasant experience ever. BB has the best Geek Squad. Brody and Will were so good together. Work very well together.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was done very professionally and efficiently. They gave me a thorough explanation of how it worked. Friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On time and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technologist was on time as promised, and functioned in a professional and efficient manner. The old TV was down and the new TV up within minutes. They gave advice with regard to accessing WiFi and cable hookups.

    I would recommend this to a friend