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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 382 Showing 7,621-7,640 of 38,689 reviews
  • Rated 5 out of 5 stars

    Adam was my installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job setting up my T.V. He was very neat a d explainec every thing he was doing. Took his time with me to make sure l understood what he was doing. He gave me his cell number, so if l had any questions or prblems with my T.V. he said he would help me. Best Buy went out of there way to make sure l was happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad provided great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV to the wall and connected all devices ensuring everything worked properly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mount was easy to install and works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount was easy to install and works great. Super flexible and easy to adjust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Installation of 85 inch mounted on wall was excellent an good value because I couldn’t have done it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love TV’s hung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time hung both my TV’s no problems, put them where I wanted them. The men were friendly, polite and professional. WORTH EVERY PENNY

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guys were amazing. So professional and great advise on where to hang the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob and Lamar did a fantastic job with the install and mounting of our TV, soundbar, and Nintendo Switch. The guys were quick, tidy, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Al and Lou were awesome, smart, and professional. I had a question after they left, and they came back to address the issue. Definitely went above and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Greek Experiences

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great experience, always courteous…projects always well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Also great streaming quality. Perfect tv for our family room. Installed quickly and correctly by Geek Squad. Excellent all around.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV installers were great. They delivered 2 TV’s and mounted the one above the fireplace with no problem. They also unpacked the 2nd TV and hooked that up as well. The delivery was within 2 days of the purchase and the installation was quick and painless as well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris & Jose our technicians/installers were both amazing. Very professional and gave us a step by step instructions on how to use our new TV. Geek

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are fantastic, i can mount a tv just fine but they do it fast, they do it right, and with totaltech it didnt cost me a penny

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Marty and Amanda

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marty and Amanda were terrific. They answered all my questions and in my mind, the went above and beyond all my expectations. They were incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very happy with the service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose was great! Very knowledgeable and professional. He relocated my tv and accessories quickly with minimal disruption. I was very happy with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i needed. Amazing value and picture. Camnot go wrong with this brand

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Perfect as always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Geek Squad several times, both appointments went very well. They are knowledgeable and curtious. They take their time, answer every question, making sure you are happy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted 5 TVs in different rooms. All of them looked great afterwards. Wires tucked in nice and neatly. Agent was friendly, professional and efficient. I will never do any of this work myself again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the Bomb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted 5 TVs in different rooms. All of them looked great afterwards. Wires tucked in nice and neatly. Agent was friendly, professional and efficient. I will never do any of this work myself again!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good jod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They men that mounted and set up my tv did a excellent job and were very professional and clean

    I would recommend this to a friend