DoorBOOsters are hereEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 383 Showing 7,641-7,660 of 38,692 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setting up our tv worked quickly and explained the features . It went much faster than I expected and he took away all the packaging. I was happy with the work that he did.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks! This is the third TV that's been mounted on my original TV mount. Which I bought from Best But several years ago. Really glad I had the pro's do it!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Agents were awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and quick. Was watching my new 85 in sony tv in no time!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed a sound bar & Hooked up my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Levi did a great job. thank you! He was with another guy last time he came and the other guy was great too. They did a great job and they’re both pleasant people.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was excellent and gave instructions and answered any questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents took their time to confer on best placement of the Samsung 75 inch tv. They installed the mount and then made sure everything was working as it should. Friendly, efficient, and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT JOB

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THERE WAS A GREAT DEAL OF PACKING MATERIAL AND PARTS AND PIECES, BUT THIS GEEK SQUAD TEAM ASSEMBLED EVERYTHING IN A FIRST-RATE FASHION AND CLEANED UP BETTER THAN I EXPECTED!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV & Hanging bracket.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob did an excellent job installing into a concrete wall. Wore bootie’s every time he came in. Cleaned up and answered all of our questions. I would highly recommend him.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was excellent and super fast. Love the Tv mount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad got the new TV up and running.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got the new TV up and running. Installed on wall above fireplace. Charged extra for that, I got the charge refunded because I had already purchased the Geek Squad service package. Should not have had to do that in the first place.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Courteous, knowledgeable and efficient agents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV, tested all the connections, and ensured we understood how the connections were appied. We rely on Geek Squad for our technical needs and they never disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad good-3rd party bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great. I had one installed by total tech and it went smoothly. Got a second one for another room. A third party came & they were terrible, he said he couldn’t mount the tv so I had to do it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job from skilled techs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little nervous as I had a non-standard installation, but the techs did a great job. Very respectful of my property too. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was knowledgable and fast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hayden did a fabulous job. Polite. Responsive. Fast. He trained me well and showed off all the features. Tanner assisted and was equally helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my TV were two of the most professional technicians I have worked with. They completed the installation and hauled off all of the excessive packagings from my television.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Satisfied with Serrvice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job with set up. The only thing better would have been to drop the cords down the inside wall. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were both professional and friendly! Did a great job setting everything up. Very patient with me in explaining operation. Great crew!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. the tv was mounted with caution and the area was its placed at a good viewing level

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Let them do it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you have a brilliant handyman at home, the technical wizardry of the Geek Squad lives up to it's name. Only thing, I am demanding and it took an actual Geek Squad guy to do it perfectly well. Two other hires prior were dismal.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed and mounted my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are pros and do a great job. Love the professionalism and their cool behavior. Really was a pleasure to deal with.

    I would recommend this to a friend