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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 383 Showing 7,641-7,660 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    William the installer gave some added helpful hint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and easy. We were not sure about where and how to do it so geek quad was great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation of my new Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the agents did a phenomenal job mounting and setting up my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men who mounted the new TV and moved the older TV to a new location did a great job and were very professional. They answered all of our questions and were done and gone quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I utilized this service due to a tv swap. I wasn’t looking forward to trying to mount the tv myself so I opted for this service. I’m thankful that I did. They did a great job and had it adjusted perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Chris was fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen from Geek Squad were on time and they even called 15 minutes ahead. They installed 2 TV on the wall with absolutely no damage to the walls. They were clean and cleaned up after they were through. Would use them again in a heartbeat!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very professional and wore a mask. He put my tv up where I wanted it and made sure everything was in working order! He also showed me how use it. He was very fast and efficient! Would definitely use them again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Becoming a "Totaltech" member was the best money spent. It's paid for itself many times. This installation was free with the membership. Quick, clean and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Super fast and friendly and they even wore foot c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and a great tv mount! Sturdy good price no cords showing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful service. Technician was great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went exactly as I would have expected. Geek Squad arrived on time and got everything installed and working very quickly. Took the time to make sure that we were comfortable with the new V and remote before leaving. Great job. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed new TV in record time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting and installation of our new TV was accomplished in record time by the Geek Squad! They insured that all equipment was in working order, and removed all of the packaging along with the old TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job Paul

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul did a great job hanging the tv and shelf. He has a great attitude and extremely knowledgeable. All wires hidden and all works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast, accurate and considerate of the current requirements of Covid-19. They had previously hung another TV and worked with me to find the correct bolt adapters for Samsung Q9 television that they put up on this install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers that came to my home were excellent! They were courteous and knowledgeable. They ate everything up, explained what they did and showed us how to use the new setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers that came out to hang our tv did a great job. They noticed right away we needed a different mount because of how our outlet was placed which they sent someone to get. They were here for 2-3 hours, worked great together and centered it perfectly on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality even in sun lit rooms wish you can download all apps from the google store. Was unable to download veriZON FIOS so i could stream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up our new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Everything was explained clearly on what needed to be done and how long it would take. Upon picking up the computer they clearly explained everything that was done and demonstrated key features of the new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fantastic service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fantastic! Very polite and professional, going above and beyond my expectations. They mounted my TV with perfect placement and no incidences. I highly recommend these 2 agents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation, again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've Geek Squad service for 17yrs and they have always delivered great service with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV Sharp picture Very good sound I would recommend this t v to anybody

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and Competent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two Geek Squad agents were friendly, competent professionals who added to the value of the service with their knowledge and recommendations. I was totally satisfied with the results. This was my fourth utilization of the Geek Squad and all have turned out excellent.

    I would recommend this to a friend